AutomationEdge vs EdgeVerve AssistEdge RPA comparison

Why PeerSpot?

AutomationEdge and Infosys are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #18 with an average rating of 7.0, while Infosys is ranked #24 with an average rating of 7.0. AutomationEdge holds a 1.4% mindshare in RPA, compared to Infosys’s 1.4% mindshare. Additionally, 88% of AutomationEdge users are willing to recommend the solution, compared to 66% of Infosys users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

EdgeVerve AssistEdge RPA and AutomationEdge are competing RPA solutions known for their distinct features and integration abilities. Data suggests that AutomationEdge may have an advantage due to cost-efficiency and scalability, making it attractive for enterprises seeking extensive automation solutions.

Features: EdgeVerve AssistEdge RPA offers robust automation capabilities with AI integration, enhancing operational efficiency. It features strong analytics tools that provide deep insights. AutomationEdge stands out with pre-built plugins for rapid implementation and advanced machine learning capabilities. Its strong integration abilities offer a wide range of applications, which can be advantageous in various IT and non-IT processes.

Room for Improvement: EdgeVerve AssistEdge RPA could enhance its customization options and improve integration with non-legacy systems. Additional flexibility in AI functionalities and real-time analytics enhancement could be beneficial. AutomationEdge could expand its documentation for streamlined training and increase feature updates for evolving tech challenges. Enhancing its user interface and providing more personalization in its deployment process would further improve the user experience.

Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA provides streamlined deployment with guided assistance for a rapid setup and offers comprehensive support services. AutomationEdge offers efficient cloud and on-premises deployment options, ensuring smooth transitions. It provides proactive customer support, which is crucial for companies focusing on seamless implementation and swift issue resolution.

Pricing and ROI: EdgeVerve AssistEdge RPA offers competitive pricing, which requires careful consideration of customization and integration costs for maximizing ROI. It provides long-term cost efficiency suitable for businesses with existing systems that need enhancement. AutomationEdge demands a higher initial investment but offers substantial agility and expansion capabilities, potentially leading to a higher ROI by effectively accelerating digital transformation processes.

To learn more, read our detailed AutomationEdge vs. EdgeVerve AssistEdge RPA Report (Updated: September 2026).

Buyer's Guide

AutomationEdge vs. EdgeVerve AssistEdge RPA

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of AutomationEdge is 1.4%, up from 1.2% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	4.9%
AutomationEdge	1.4%
EdgeVerve AssistEdge RPA	1.4%
Other	92.3%

Robotic Process Automation (RPA)

Featured Reviews

Nadeem K.

Rpa Developer at a consultancy with 11-50 employees

Automation has freed teams from repetitive finance and supply tasks and supports global operations

In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.

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Jajati Panda

Software Engineer at Apmosys

Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster

Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.

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reviewer2728704

Corporate Development Specialist at a tech vendor with 10,001+ employees

Offers a user-friendly interface but lacks enterprise-level features

EdgeVerve AssistEdge RPA is not difficult to deploy and the process was fine. Concerning deployment time, it usually takes one or two days. It totally depends upon the number of use cases and the processes where we are implementing. It might take weeks as well, depending upon the process in which we are implementing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is its ease of development; it's pretty easy for people who don't have a tech background to use and is one of the easiest tools for them to use."

"Automation Anywhere has benefited our company as we've been able to process thousands of transactions daily through various automations that distribute work, classify work, and handle claims, doing preliminary work for the finance team."

"Comparing to other products in the market, we are getting all the features in hundred percent quality with what the objective needs to be met by other products, and that is also delivered in Automation Anywhere."

"Because of the presence of Automation, it helped my company deal with banks in this field and to know many important processes in banks and private companies."

"The solution is easy to learn and with it, it's easy to replicate knowledge."

"Automation Anywhere was easier to learn for the developers. It has a lot of out of box features when it comes to SAP, Excel, and others."

"As we were closing our fiscal year, we had this huge backlog that we needed to clean up. The business was preparing to hire 12 people to do that, and even though they were not sure they could handle it, we built the process to extract and do the entire process just in two weeks. We were able with a single person to clean the entire backlog, which gave us huge benefits."

"AI governance is very important in my company, and we are implementing it now."

More Automation Anywhere pros

"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"The support from the vendor is very good."

"We can quickly adapt to our end users."

"In general terms, the solution has helped our business by speeding up execution times."

"It helps us with cost optimization and easy implementation."

More AutomationEdge pros

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"The features of EdgeVerve AssistEdge RPA that customers find most helpful include the easy understanding and good UI/UX."

"Good email automation and XL automation."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"There are some typical features I like such as email automation, XL automation, some AI/ML capabilities that are evolving, but are not quite mature yet, and I like the website automation."

"EdgeVerve AssistEdge RPA is more affordable than UiPath."

Cons

"Some things that I do not see as of today are interactive chat or video interface."

"My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots."

"Compared to other RPA tools, the UI of Automation Anywhere is not that great and is not that easy to pick up for people, which takes more time for a newbie."

"I am looking forward to seeing writing on Linux in the web and WorkBatch in the next release."

"Automation Anywhere has a lot of room for improvement. It is not customer-friendly."

"Their support also needs improvement."

"Productivity increased when we implemented Automation Anywhere, but it did not meet the client's expectations regarding the number of human workers it replaced."

"When you are hosting the application, that is when it is a little more complicated to set up. You need to talk to the IT department, as you are actually outside of their firewall, then you are coming back inside their cloud."

More Automation Anywhere cons

"It's not an intuitive tool."

"There are some shortcomings in the product's stability that need improvement."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"The installation process could improve. It was difficult to complete."

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"In AutomationEdge, I think there could be improvements. The variables sometimes are really confusing when you use them because the aspects around the variables are confusing, particularly the global variables and the local variables."

"While I find AutomationEdge generally stable, I believe that stability needs to be improved a little."

More AutomationEdge cons

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"The solution could be improved if it provided integration with third party tools like Python, native integration, which is very important."

"We provide them with consulting and strategy advisory services, but we have never recommended any organization to use EdgeVerve AssistEdge RPA."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"Lacks integration with third party tools."

Pricing and Cost Advice

"The setup cost depends on multiple factors, so you need to get details before choosing."

"The pricing is a bit higher."

"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""

"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."

"It is reasonable and affordable. If you consider the tasks that we can get done using this, the pricing is reasonable and affordable."

"One of the key features that we chose, the bot as a service or the BotFarm, when they launched version 11.3, they decided not to have the BotFarm anymore. This put us in a situation because we expected to have bots on demand, just like our cloud software. This would have been cost efficient for us to use. We hope to see this again being realized with A2019. I hope the scalability from an on demand basis improves."

"We have saved customers 400% in terms of time saved by implementing this product."

"Our annual licensing costs are around $100,000 a year."

More Automation Anywhere pricing and cost advice

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"I give the price of the solution a nine out of ten."

"The product is available at the lowest price."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"It is expensive but its value can justify the cost."

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

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Top Industries

By visitors reading reviews

Outsourcing Company

14%

Comms Service Provider

12%

Financial Services Firm

11%

Manufacturing Company

11%

Construction Company

16%

Comms Service Provider

11%

Financial Services Firm

Outsourcing Company

Educational Organization

15%

Construction Company

15%

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	162
Midsize Enterprise	86
Large Enterprise	566

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	4

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What needs improvement with AutomationEdge?

In AutomationEdge, I think there could be improvements. I have not used it in maybe two months, but in the past, you ...

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What is your primary use case for AutomationEdge?

My use cases for AutomationEdge include using two automations in my actual employment or company. I use it to create ...

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What advice do you have for others considering AutomationEdge?

I have not used the AI capabilities of AutomationEdge because in the workflows I need to create, I do not need to use...

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What needs improvement with EdgeVerve AssistEdge RPA?

In terms of improvements for EdgeVerve AssistEdge RPA, there is nothing specific that could be identified as needing ...

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What is your primary use case for EdgeVerve AssistEdge RPA?

The main use cases for EdgeVerve AssistEdge RPA are quite diverse; it can be used within finance, banking, supply cha...

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What advice do you have for others considering EdgeVerve AssistEdge RPA?

Regarding the reporting capabilities of EdgeVerve AssistEdge RPA, I am not certain about the intelligent reporting ca...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 10% of the time

Blue Prism vs Automation Anywhere

Compared 5% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

HyperScience vs Automation Anywhere

Compared 2% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs AutomationEdge

Compared 9% of the time

Microsoft Power Automate vs AutomationEdge

Compared 7% of the time

BotFarm vs AutomationEdge

Compared 6% of the time

Blue Prism vs AutomationEdge

Compared 4% of the time

SAP Intelligent RPA vs AutomationEdge

Compared 3% of the time

More AutomationEdge Competitors

WorkFusion vs EdgeVerve AssistEdge RPA

Compared 12% of the time

Robocorp vs EdgeVerve AssistEdge RPA

Compared 10% of the time

HyperScience vs EdgeVerve AssistEdge RPA

Compared 9% of the time

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 7% of the time

Inflectra Rapise vs EdgeVerve AssistEdge RPA

Compared 2% of the time

More EdgeVerve AssistEdge RPA Competitors

Product Reports

Buyer's Guide

Automation Anywhere

November 2026

Download Automation Anywhere product report

Buyer's Guide

AutomationEdge

November 2026

Download AutomationEdge product report

Buyer's Guide

Robotic Process Automation (RPA)

November 2026

Download EdgeVerve AssistEdge RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

AssistEdge RPA

Interactive Demo

Automation Anywhere

Demo not available

AutomationEdge

Demo not available

Infosys

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AutomationEdge delivers automation flexibility with coding, desktop automation, and technology tools like OCR and chatbots. Cost-effective with seamless integration, it supports scripting and scalability, optimizing workflows and enhancing productivity in diverse sectors.

AutomationEdge offers robust automation through concurrency, multithreading, and a suite of tools such as predictive analytics and Excel automation. It empowers companies by automating processes, simplifying workflows, and improving operational efficiency. This platform facilitates intuitive design, integrating AI capabilities with DocuEdge and enhancing business processes. Despite its advantages, it faces challenges in stability, GUI dependence, and integration, needing further improvement in AI capabilities, SAP integration, and pricing strategies. The cumbersome installation process and limited community support are noted, requiring attention to Excel automation, modularity, and intuitive design for competitive performance.

What are the key features?

Concurrent Processing: Allows simultaneous task execution for improved efficiency.
Desktop Automation: Streamlines repetitive tasks directly on users’ desktop environments.
Multithreading: Enhances performance by processing multiple tasks at once.
OCR and Chatbots: Incorporates optical character recognition and conversational interfaces for better user interaction.
Predictive Analytics: Utilizes data-driven insights to inform better decision-making.
AI Capabilities: Powered by DocuEdge for enhanced document management.
Seamless Integrations: Connects with other tools and services smoothly to improve workflow continuity.

How does AutomationEdge provide ROI?

Increased Productivity: Automating routine tasks enables staff to focus on higher-value activities.
Cost Efficiency: Offers a cost-effective way to streamline processes.
Enhanced User Support: Provides accessible support to optimize system use and resolve issues.
Scalability: Adapts to growing business needs ensuring long-term viability.
Improved Process Optimization: Fine-tunes operations to maximize resource use.

In industries like banking and finance, AutomationEdge automates routine tasks, enhancing customer service and process management. It optimizes manual tasks, reporting, and financial operations, integrating seamlessly into sales and finance design. Companies value its ability to automate and streamline workflows in cloud or on-premises deployments, improving efficiency in data-heavy processes.

AutomationEdge

EdgeVerve AssistEdge RPA offers robust automation capabilities with AI/ML enhancements, seamless legacy integration, and user-friendly elements, effectively supporting industries like finance and healthcare.

EdgeVerve AssistEdge RPA is known for its versatility in automating processes across sectors like finance, banking, and healthcare. With email, XL automation, and evolving AI capabilities, it integrates seamlessly with systems and features role-based models, web application element capture, and SAP connectors. Despite needing improvements in third-party integration, AI, and support, it remains accessible due to its adaptive UI, though scalability and documentation handling require attention. Complex automation can be challenging, leading users to often need custom packages beyond predefined activities.

What are the key features of EdgeVerve AssistEdge RPA?

Email and XL automation: Streamlines document processing tasks.
AI/ML capabilities: Supports evolving industry needs with advanced intelligence.
Web automation: Facilitates internet-based task automation efficiently.
Legacy system integration: Ensures smooth operations with existing infrastructure.
Role-based working model: Supports diverse team dynamics and accountability.
Easy element capture for web: Simplifies web automation tasks with point-and-click efficiency.
SAP connectors: Enhances SAP ecosystem automation capabilities.

What benefits or ROI should users look for in reviews?

Ease of use: Empowers teams to adapt quickly with minimal training.
Adaptability: Supports diverse requirements with flexible capabilities.
Database integration: Facilitates seamless data management and processing.
Uncomplicated UI/UX: Ensures a smooth user experience for quick onboarding.

EdgeVerve AssistEdge RPA is extensively implemented in industries like finance and healthcare for automating business processes such as payments and data comparison. It supports custom UI development for contact centers and enhances efficiency in areas like supply chain and retail through web scraping and automation, addressing unique industry needs efficiently.

Infosys

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Smart Dubai Government (SDG)

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Buyer's Guide

AutomationEdge vs. EdgeVerve AssistEdge RPA

September 2026

Free Report: AutomationEdge vs. EdgeVerve AssistEdge RPA

Find out what your peers are saying about AutomationEdge vs. EdgeVerve AssistEdge RPA and other solutions. Updated: September 2026.

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