AutomationEdge Reviews

Name: AutomationEdge
Brand: AutomationEdge
Rating: 3.8 (14 reviews)

3.8 out of 5

14 reviews
86% willing to recommend

What is AutomationEdge?

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

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AutomationEdge is the #21 ranked solution in best RPA tools. PeerSpot users give AutomationEdge an average rating of 7.6 out of 10. AutomationEdge is most commonly compared to UiPath Platform: AutomationEdge vs UiPath Platform. AutomationEdge is popular among the large enterprise segment, accounting for 68% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.

Helped 865,164 peers since 2012

Featured AutomationEdge reviews

VishalKumar6

RPA Developer at Q3edge Consulting Pvt. Ltd

Excel automation is a very good feature in AutomationEdge. In Excel automation, it is much easier than other platforms. It is not complex, and using data massaging, we can combine data together. It is very easy in AutomationEdge for performing data massaging. Regarding AI capabilities, AutomationEdge has a platform called DocuEdge, in which data extraction with PDFs and images is performed. In DocuEdge, we have GenAI integration where we can use prompt engineering. We provide text and according to that text, it will provide values to us. In terms of RPA solutions, it is very good. It is more affordable than other tools, and we can perform almost all tasks using AutomationEdge. While it is not as advanced as tools such as UIPath, we can definitely achieve any automation using AutomationEdge. We can implement various scripts including Python, Java, JavaScript, SQL, and PowerShell scripts. Regarding scalability, we can definitely use it in scalable projects. Sometimes we face issues when working with large data sets, but these issues can be reduced. The scalability is good in AutomationEdge.

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PrashantGupta1

AVP - Intelligent Automation at IDFC FIRST Bank

Out of the features of AutomationEdge that I have already used, I could highlight user support and user experience as the most valuable and useful. User support and user experience are what matter for me the most. Attended versus unattended automation in AutomationEdge has benefited my organization significantly. The valuable insights I have gained from using AutomationEdge's predictive analytics capabilities play a major role for me.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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AutomationEdge mindshare

As of August 2025, the mindshare of AutomationEdge in the Robotic Process Automation (RPA) category stands at 1.1%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

PeerResearch reports based on AutomationEdge reviews

Type	Title	Date
Category	Robotic Process Automation (RPA)	Aug 18, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 18, 2025	Download
Comparison	AutomationEdge vs UiPath Platform	Aug 18, 2025	Download
Comparison	AutomationEdge vs Automation Anywhere	Aug 18, 2025	Download
Comparison	AutomationEdge vs Microsoft Power Automate	Aug 18, 2025	Download

Title	Rating	Mindshare	Recommending
UiPath Platform	4.4	19.4%	98%	840 interviews Add to research
Microsoft Power Automate	3.9	18.3%	87%	129 interviews Add to research

Valuable Features

AutomationEdge is valued for its chatbot, zero-code automation, and Excel manipulation. Users appreciate its integrations, user-friendly interface, predictive analytics, and cutting-edge technology. Features like OCR, AIM, and multi-threading enhance efficiency. It supports coding from scratch and offers scalability, though some face large data handling issues. Excel automation and DocuEdge AI capabilities receive positive feedback. User support and concurrent processing are beneficial, while cost optimization and easy integration are highlighted by several users.

"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."
"It is a valuable tool for developing efficient solutions, especially in finance and banking."
"It helps us with cost optimization and easy implementation."

Room for Improvement

AutomationEdge requires enhancements in user-friendliness, particularly in its interface. Installation is complex and could be streamlined. Pricing is a concern, with users seeking more flexible options. The ecosystem lacks a robust online community compared to competitors. Stability and scalability issues exist, especially when handling large data. Integration with more programming languages and IT technologies is desired. Enhancements in AI compatibility and modular functionality are expected, and better packaging for diverse business needs is essential.

"AutomationEdge's primary issue is its price point, especially compared to other products."
"They could provide more technologies for IT and security to enhance machine learning capabilities."
"There are some shortcomings in the product's stability that need improvement."

Pricing

AutomationEdge's pricing is generally viewed as affordable and competitive within the market, although some users suggest improvements. The modular licensing allows for flexible usage, making it adaptable to various industry needs. Enterprises appreciate its cost-effectiveness and ability to scale, although additional features may incur extra charges. Users consider it a valuable investment, with pricing influenced by partners offering the solution. Despite being in the higher price range, it remains a cost-efficient choice for businesses.

"It is expensive but its value can justify the cost."
"The product is available at the lowest price."
"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

Popular Use Cases

Organizations use AutomationEdge to streamline finance-related designs, implement RPA services, and automate company processes like sales, emails, and reporting. It supports cloud and on-premises deployments based on customer preferences. Companies in banking and financial sectors utilize it for automating payment, reporting, and mortgage processes. Users leverage it for handling OCR projects and database interactions, creating automation for repetitive tasks, financial services, and integrating business processes.

Service and Support

Users consistently find AutomationEdge's customer service and support helpful, with quick responses and knowledgeable teams. Many rate it highly, often between five and nine out of ten. Support includes evaluating issues, proposing solutions, and quick ticket resolutions. Some users mention the need for improvement in resource availability and domain data support. AutomationEdge's technical assistance involves direct communication, scheduled meetings, and email support to resolve issues effectively.

Deployment

Many users found AutomationEdge's initial setup to be straightforward, particularly with an experienced team, while some highlight challenges for novices and complexity with large deployments. Installation time varied, with simple cases taking minutes and complex processes requiring weeks. Users note varying requirements for different organizational departments. Support was appreciated, but some suggested improvements.

Scalability

AutomationEdge is perceived as quite scalable by multiple users. Some believe it handles an increasing workload effectively with appropriate licensing. While some rate it highly for scalability, others rate it lower, seeing room for improvement. User counts range broadly, with some planning expansion. Scalability is enhanced by technological advancements and wider license implementation. Although no major issues were encountered in limited use cases, the tool is anticipated to scale with broader application scenarios.

Stability

Users describe AutomationEdge as a stable offering, with some claiming it is 100% reliable. Many affirm its performance during updates and rate its stability highly, often nine out of ten. Companies note consistent reliability without significant issues. It operates well in limited scopes, although there are minor suggestions for improvement in stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AutomationEdge Buyer's Guide for additional reliable information.