Zoho Creator Reviews

Name: Zoho Creator
Brand: Zoho
Rating: 4.3 (26 reviews)

Vendor: Zoho

4.3 out of 5

26 reviews
96% willing to recommend

What is Zoho Creator?

Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

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Zoho Creator is the #10 ranked solution in top Low-Code Development Platforms and #15 ranked solution in top Rapid Application Development Software. PeerSpot users give Zoho Creator an average rating of 8.6 out of 10. Zoho Creator is most commonly compared to ServiceNow: Zoho Creator vs ServiceNow. Zoho Creator is popular among the large enterprise segment, accounting for 46% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 10% of all views.

Helped 866,218 peers since 2012

Featured Zoho Creator reviews

AliHaider1

Freelancer at Upwork

AI is a developing tool that could enhance many aspects. Utilizing a more advanced UI and UX capability paired with more customization and ready-made modern templates for mobile and web apps could improve mobile responsiveness and branding controls. Additionally, regarding connections, not just with Zoho apps but also with external ones, there is a need for more pre-built connectors so users do not always require custom APIs. Optimizing the handling of large data sets, providing more enterprise-grade development options, and ensuring full offline mobile apps with automatic background sync would also be beneficial. Furthermore, reducing dependency on Deluge scripts for simple automations and introducing a more intuitive drag-and-drop workflow builder would make a difference. There is indeed a large team collaborating, so they can gain from stronger visual control and improve tracking for production development workflows.

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BOTU AKHIL SAI

Zoho developer at Lighthouse Learning Group

In CRM, if we want to delete any field, we can delete it directly. However, in Zoho Creator, if it is integrated with any workflows or functions, we cannot delete it, which is a valuable feature. When integrating functions in CRM, deleting a field is not feasible. For example, if there is a name field integrated into workflows or functions in Zoho Creator, we need to remove and edit those functions before deleting that field. In CRM, deleting a configured field can cause functions to fail due to errors. The flow is moderate, neither completely easy nor completely difficult. When newcomers want to create applications, they start with a basic understanding of workflows and functionalities. Through research via Google search or YouTube, they can build basic to mid-level applications. Creating forms, implementing pop-up notifications, and sending email notifications can be done easily using Deluge. I would rate Zoho Creator 8.5 to 9 out of 10. Zoho Creator is a powerful application where we can accomplish numerous tasks with experience and knowledge. We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.

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Jake Harris

Founder, Consultant, and Developer at Limitless IT Consultancy

My impression of Zoho Creator's dynamic form builder is that it's pretty good. The downside is that it looks very functional but not always the prettiest looking app. If you're building something that's going to be customer facing, the functionality can almost always be built. Looks-wise, that can be more of a challenge. There is a Pages feature where you can use custom CSS to style things further, but it's still somewhat limited. The biggest downside is the design flexibility. There are limitations with Deluge, though it depends on what you're trying to do. As long as you know what you're doing with Deluge, it's pretty easy to avoid those limitations. Another common limitation is that an API call can only wait for a response for 30 seconds. When using the OpenAI API, sometimes because of the nature of AI, it takes a while to respond and generate that response, so the connection can time out. I would evaluate the analytics tools of Zoho Creator as limited. Zoho has a separate product called Zoho Analytics, and the expectation would be that you would connect Creator to Zoho Analytics and do your reporting through there. There are some limited functionalities built in, but really you would be plugging it into Zoho Creator. The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable. The whole point of Zoho Creator is that you're building an app for yourself, so all of the limitations are down to what you as a person are able to technically do within the software.

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Zoho Creator mindshare

Product category:

As of August 2025, the mindshare of Zoho Creator in the Rapid Application Development Software category stands at 1.0%, down from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Rapid Application Development Software Market Share Distribution
Product	Market Share (%)
Zoho Creator	1.0%
Microsoft Power Apps	12.5%
ServiceNow	10.3%
Other	76.2%

Rapid Application Development Software

PeerResearch reports based on Zoho Creator reviews

Type	Title	Date
Category	Rapid Application Development Software	Aug 29, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 29, 2025	Download
Comparison	Zoho Creator vs Microsoft Power Apps	Aug 29, 2025	Download
Comparison	Zoho Creator vs ServiceNow	Aug 29, 2025	Download
Comparison	Zoho Creator vs Oracle Application Express (APEX)	Aug 29, 2025	Download

Title	Rating	Mindshare	Recommending
ServiceNow	4.2	10.3%	91%	223 interviews Add to research
Microsoft Power Apps	3.9	12.5%	93%	95 interviews Add to research

Valuable Features

Zoho Creator's most valuable attributes include flexibility in customization, integration capabilities, quick application development, and low-code/no-code ease. Users praise its interactive report creation, dynamic form builders, API support, and powerful scripting language. It enables seamless connections with third-party applications, providing rapid prototyping and project execution. Its features simplify workflows, extend ERP functionalities, and offer robust security, making it an adaptable and efficient tool for diverse business needs.

"The features or capabilities of Zoho Creator that I have found the most valuable so far is customization—being able to drag and drop and build whatever app you want, with strong custom code support and the ability to make API calls to different third-party applications."
"Zoho Creator is a powerful application where we can accomplish numerous tasks with experience and knowledge."
"Zoho Creator also provides role-based access, edit trials, and compliance with standards such as GDPR to ensure data security, eliminating the needs for expensive custom development or the use of multiple tools by consolidating everything into a single platform."

Room for Improvement

Zoho Creator's hierarchy and permission structure can be confusing, requiring clearer guides. Users find UI customization limited, impacting app appearance and user experience. Licensing needs simplification, with expanded integration options with external systems. Stability and scalability are concerns, especially with large data sets. Users seek better AI capabilities and reduced dependency on Deluge. They desire improved support and enhanced pre-built integrations, particularly with Microsoft Suite, along with more flexible data management and reporting features.

"The biggest area for improvement is the look and feel when building a customer portal as it's not that customizable."
"One significant issue with Zoho Creator is the lack of backup when items are deleted, unlike CRM where backups are available."
"The tech support operates on a ticket-based email response system. Often, by the time they respond, I have already resolved the issue myself."

ROI

Users experience positive ROI using Zoho Creator. They find it valuable, as it replaced a costly point of sale software, saving significant expenses annually. Reporting, dashboard, billing, and printer settings are effectively managed through its custom POS capabilities. ROI varies by subscription type, with customer portal subscriptions offering access for numerous visitors. Zoho Creator's effectiveness is noted by those leveraging its capabilities, highlighting its cost-saving and functional efficiency.

Pricing

Enterprise users find Zoho Creator pricing slightly high, particularly for basic tasks, with top-level licenses costing INR 1400 per user/month. Although monthly plans are available, costs are typically annualized. It's considered an affordable and competitive solution compared to others like Salesforce. Zoho One offers bundled access for $35 per user/month, with options starting at $15. Setup costs vary based on scope, and customization for business needs is possible, though add-ons can increase expenses.

"Zoho Creator's pricing is fine. It's subscription-based."
"The tool's licensing costs are annual. You need to pay more if you need a bigger database."
"The tool has three plans and one of them costs 50 dollars per month."

Popular Use Cases

Organizations use Zoho Creator for business process improvement by developing custom applications as ERP systems, portals, and dashboards. They utilize it for creating applications in diverse industries like hospitality, manufacturing, and logistics. Zoho Creator's low-code platform enables clients to design custom solutions for CRM automation, billing, and inventory management. Many integrate Zoho Creator with tools like Zoho People and CRM, facilitating data management across multiple departments and ensuring seamless communication within teams.

Service and Support

Many users find Zoho Creator's customer service to be supportive and accessible, yet sometimes slow with complex issues. Positive experiences highlight responsive and understanding staff. Some users manage independently without technical help, while others appreciate immediate assistance for urgent needs. There are areas for improvement in speed and efficiency. Support offerings differ based on purchased plans, with Zoho One providing varied options. Documentation and forums are also useful resources for users seeking assistance.

Deployment

Zoho Creator's initial setup is generally uncomplicated, benefiting from a user-friendly, drag-and-drop interface. Users find the deployment easy, often manageable without extensive technical knowledge. While simple implementations are swift, larger projects may require more time and understanding of features. Custom applications involve design work, customization, and testing. Resources are typically sufficient for handling deployment, and integration with other Zoho apps is possible through APIs or Zoho Flow. Proper design and experienced scripting can enhance the setup experience.

Scalability

Zoho Creator offers robust scalability, supporting various user needs from small to large organizations. Users appreciate its low-code adaptability and customization flexibility, catering to diverse business applications. While some note potential cost and data volume concerns, many find it adept at scaling applications from a small number to several hundred users. Ratings generally range between seven to nine out of ten, reflecting positive experiences with its expandable ecosystem for growing business demands.

Stability

Zoho Creator is widely acknowledged for its strong stability. Improvements in the latest versions enhance its reliability for users building applications. Many report no issues and mention high ratings for its consistency. Some have noticed minor lagging, yet most find it smooth and efficient. It supports intensive usage, handling numerous forms and workflows effectively. Stability ratings mostly range from seven to nine out of ten, reflecting confidence in its dependability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Zoho Creator Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	4
Large Enterprise	3

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	35
Midsize Enterprise	24
Large Enterprise	51

By visitors reading reviews

Top industries

By visitors reading reviews

Comms Service Provider

10%

Computer Software Company

10%

Healthcare Company

Financial Services Firm

Educational Organization

University

Pharma/Biotech Company

Non Profit

Performing Arts

Manufacturing Company

Outsourcing Company

Government

Insurance Company

Energy/Utilities Company

Recreational Facilities/Services Company

Transportation Company

Wholesaler/Distributor

Computer Retailer

Construction Company

Consumer Goods Company

Legal Firm

Logistics Company

Media Company

Non Tech Company

Real Estate/Law Firm

Retailer

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Learn more about Zoho Creator

Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

Zoho Creator customers

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Product Categories

Rapid Application Development Software

Low-Code Development Platforms

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Zoho Creator Reviews Summary
Author info	Rating	Review Summary
Freelancer at Upwork	4.5	With over five years of experience, I find Zoho Creator highly customizable and effective for business automation, though its limited support response and integration complexities can be challenging. Overall, it provides solid value and scalability for various projects.
Zoho developer at Lighthouse Learning Group	4.5	As a Zoho partner, I find Zoho Creator powerful for building applications, though it lacks backup and import history. It's moderately easy to use, offers good customer support, and suits mid-level businesses with customizable pricing.
Founder, Consultant, and Developer at Limitless IT Consultancy	4.0	I've found Zoho Creator to be a flexible, stable, and scalable low-code platform ideal for custom workflows, though its design flexibility and analytics are limited; it's best suited for users already within the Zoho ecosystem.
IT Projects and Strategy Manager at RoboTouch	4.5	I've used Zoho Creator to build custom POS systems for 26 stores, streamlining operations and cutting costs. It's flexible, integrates well, and the support is great, though I’d like to see more AI features in future updates.
Founder at GGSH&CO LLP	4.5	We use Zoho Creator for customized solutions, appreciating its quick project turnaround and intuitive drag-and-drop interface. Despite stability, some sudden code errors and scalability limits with large data volumes need improvement. Overall, it's good value for money.
Zoho Developer at Self Employed	4.5	I use Zoho Creator to build custom CRM and ERP apps with full automation. It's easy to use, low-code, and highly customizable. I recommend it, though I'd like better dashboard and subform features. I rate it nine out of ten.
CEO and Owner at PT Solusindo Total Teknikatama	4.0	I use Zoho Creator primarily for amortization calculations due to its good integration capabilities and APIs. However, it struggles with data management, requiring connections to external databases for large datasets, and learning "Deluge" can be challenging without better examples and support.
Sr Business Application Developer on Zoho Platform. at Tech Worriors	5.0	I use Zoho Creator to develop business applications across various industries due to its unmatched functionality and full customization. While its aesthetics need enhancement, it remains affordable, though I recommend lowering costs for users with basic needs.

Zoho Creator Reviews

What is Zoho Creator?

Featured Zoho Creator reviews

Zoho Creator mindshare

PeerResearch reports based on Zoho Creator reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare Zoho Creator with alternative products

Learn more about Zoho Creator

Zoho Creator customers

Related questions

Product Categories

Popular Comparisons