SAP Process Orchestration Reviews

Vendor: SAP

4.1 out of 5

33 reviews
91% willing to recommend

1,054 followers

What is SAP Process Orchestration?

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

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SAP Process Orchestration is the #2 ranked solution in top Business-to-Business Middleware solutions. PeerSpot users give SAP Process Orchestration an average rating of 8.2 out of 10. SAP Process Orchestration is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): SAP Process Orchestration vs Informatica Intelligent Data Management Cloud (IDMC). SAP Process Orchestration is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 16% of all views.

Buyer's Guide

SAP Process Orchestration

May 2025

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Featured SAP Process Orchestration reviews

Laxman Molugu

Chief Executive Officer at Saanvi systems inc

For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

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Vishal Khare

IT manager at Electrolux Home Products

It is a pretty scalable solution. You can use the tool for small integrations and large integrations. From a use case perspective, all the people, around 3,000 employees, use the tool in my organization since some form of the product's integration capabilities are used in the company and have their own requirements of interfaces. There are no plans to increase the use of the solution in my company. My company has a couple of managers and developers to do the coding and mapping in SAP PI/PO. If I talk about the APAC region, I have almost eight to ten people who take care of the tool's complete technical area.

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Sudheer Patnaik

Architect Engineer at Philip Morris International

There is a lot to improve in the product, but the product itself is going into the sunset, and SAP is no longer investing in the product. My company is no longer looking for any features in SAP Process Orchestration since we are just planning to get support from it until we move to the new cloud version of it. In general, my company hasn't evaluated anything related to the product since we just stopped investing in it at least six months back. SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides. SAP needs to improve in terms of providing connectivity to cloud providers like AWS, Azure, and other cloud providers. The product's scalability is an area with certain shortcomings where improvements are required.

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SAP Process Orchestration mindshare

As of June 2025, the mindshare of SAP Process Orchestration in the Business-to-Business Middleware category stands at 7.7%, down from 12.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

PeerResearch reports based on SAP Process Orchestration reviews

Type	Title	Date
Category	Business-to-Business Middleware	Jun 1, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 1, 2025	Download
Comparison	SAP Process Orchestration vs MuleSoft Anypoint Platform	Jun 1, 2025	Download
Comparison	SAP Process Orchestration vs webMethods.io	Jun 1, 2025	Download
Comparison	SAP Process Orchestration vs IBM Sterling B2B Integration Services	Jun 1, 2025	Download

Title	Rating	Mindshare	Recommending
Informatica Intelligent Data Management Cloud (IDMC)	4.0	4.3%	93%	185 interviews Add to research
MuleSoft Anypoint Platform	4.0	11.7%	92%	58 interviews Add to research

Valuable Features

SAP Process Orchestration offers valuable features like extensive connectors enabling seamless integration with SAP and non-SAP systems, user-friendly monitoring, flexible message conversion, robust Java Message Service, and numerous adapters including File, SOAP, and REST. The tool ensures high scalability, centralized logging, effective automation, efficient routing, and secure interface deployment. It supports various environments, adapts to business needs, and includes significant prepackaged content reducing development time. Additionally, its reliable alert mechanism enhances usability.

"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"Orchestration is beneficial for us."
"SAP Process Orchestration provides extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time."

Room for Improvement

SAP Process Orchestration could improve by enhancing data handling capabilities and offering more customizable features. Users face challenges with scalability, technical support, and outdated interfaces. There is a need for better integration with third-party systems and more pre-delivered content. The platform struggles with performance issues, and automation during upgrades is lacking. Users desire a more modern user interface and better monitoring features while facing obstacles with expensive and complex configurations.

"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."
"There are two main areas for improvement: performance and cost."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."

Pricing

SAP Process Orchestration is often perceived as reasonably priced but can be costly due to various licensing and maintenance fees, which are typically annual and may vary by country. Licensing generally involves a yearly contract, often priced per core. Some additional costs are incurred for specific B2B adapters. Although some users find it more affordable compared to other solutions like MuleSoft, others consider it expensive within the market.

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"We subscribe to annual licenses, and the competitive license cost is reasonable."

Popular Use Cases

SAP Process Orchestration is primarily used by users for integration across varied SAP systems and non-SAP systems, including on-premises and cloud applications. It facilitates seamless communication via SAP POL, supports diverse integration scenarios like e-commerce and EDI processes, enables monitoring, data transformation, and ensures efficient message handling. Users value its ability to integrate internal processes, external partners, and streamline workflows via adapters and middleware functionalities.

Service and Support

Technical support for SAP Process Orchestration receives mixed feedback. Users find the expertise commendable, but response times can be lengthy, especially when prioritizing tickets. SAP offers MaxAttention for urgent issues, providing better support. Some users cite delays and priority changes, affecting satisfaction, while others manage effectively through ticket confirmations and secure procedures. Customers appreciate technical competency but note response improvements are necessary, particularly for product-related escalations and customer service interactions.

Deployment

SAP Process Orchestration's initial setup is considered straightforward and easy by many, with deployment typically requiring one to two days for experienced teams. Some users report a moderately complex process, taking up to a few weeks based on organizational needs and integration complexities. Users appreciate the simplified installation compared to older versions. The need for external assistance is noted for first-time setups, with some configurations requiring deeper technical knowledge.

Scalability

SAP Process Orchestration exhibits adaptable scalability, accommodating both large enterprises and small to mid-sized users. Users note varied capacities for integration and ease of adding server capacities to handle increasing data loads. While some highlight straightforward scalability for on-premises setups, concerns exist regarding challenges with cloud environments. System consolidation efforts streamline operations and improve performance, catering to diverse integration requirements. Users frequently praise its interface for creating user roles, although some find scalability limited in high-volume scenarios.

Stability

SAP Process Orchestration is often described as remarkably stable. Organizations note its reliability, with no significant glitches or crashes reported. Maintenance and upgrades are the only times for potential downtime. While most find it robust, one feedback highlights occasional hang-ups, presenting troubleshooting challenges. On stability scales, it generally scores high, often around nine out of ten. Users appreciate its improved performance and message transmission capabilities, reinforcing its perception as a stable choice for integration needs.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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