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IBM Sterling B2B Integration Services vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Sterling B2B Integratio...
Ranking in Business-to-Business Middleware
5th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Business-to-Business Middleware category, the mindshare of IBM Sterling B2B Integration Services is 9.7%, down from 15.6% compared to the previous year. The mindshare of SAP Process Orchestration is 3.9%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM Sterling B2B Integration Services9.7%
SAP Process Orchestration3.9%
Other86.4%
Business-to-Business Middleware
 

Featured Reviews

RT
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
Effective business process handling with some room for improvement in mapping ease and user interactions
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and disadvantages, I do not see any challenges or improvements needed. Although, mapping might be a bit easier in SeeBurger compared to IBM Sterling B2B Integration Services.
Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have best-in-class, quality support."
"Being a manufacturing company, we are dealing with different customers and catering to different orders, and EDI is very helpful for us because the ordering can be done via EDI and the orders can be processed outright, which is a big advantage."
"The solution is extremely scalable."
"IBM Sterling B2B Integration Services is a stable and scalable product."
"The B2B Sterling platform is basically managed services, so we outsource our services to IBM and it relieves us of having resources in-house and 24/7 support."
"Overall, for how we use it and the way our organization is arranged, this solution works very well for us."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"The product's most valuable feature is the real-time integration suite."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location."
"It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."
"Process Orchestration fulfils the need for middleware to mediate types of connectivity."
"SAP Process Orchestration is quite flexible in supporting various integration standards and protocols, and it's fulfilling all our needs."
"The solution is easy to use."
"SAP Process Orchestration provides extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time."
"The solution offers very good documentation and manuals to assist with understanding the solution."
"I rate the product's setup phase a nine on a scale of one to ten, where one is difficult and ten is easy since it is a very easy process."
 

Cons

"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"The setup is not straightforward, but it is fairly well documented."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"It's probably not as much as they sold us in their value proposition, so be cautious about that."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"Onboarding on the solution is complex."
"The solution is not very scalable because it is at the end of its life."
"It's very difficult to find errors in a simple way."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"It is not a scalable solution for the cloud. I would not recommend this for organizations that are primarily cloud-based."
"SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"The responsiveness of technical support needs to be improved."
 

Pricing and Cost Advice

"They have a good pricing system, in relation to powerful features."
"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
"The tool is expensive because of its rich features."
"The cost of SAP products is quite high but the quality is really good."
"The price of SAP Process Orchestration was reasonable."
"The solution is highly-priced."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"The pricing for this solution is fine."
"The fee for maintenance is costly."
"It is a very expensive solution. We only pay for the license."
"It's not an expensive solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
9%
Media Company
9%
Healthcare Company
7%
Manufacturing Company
11%
Computer Software Company
10%
Construction Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

What needs improvement with IBM Sterling B2B Integration Services?
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and d...
What is your primary use case for IBM Sterling B2B Integration Services?
My primary use case is using IBM Sterling B2B Integration Services ( /products/ibm-sterling-b2b-integration-services-reviews ) for business process modeling and mapping tasks. These tasks are simil...
What advice do you have for others considering IBM Sterling B2B Integration Services?
I would rate IBM Sterling B2B Integration Services a seven. The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services. Features li...
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What is your primary use case for SAP Process Orchestration?
The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.
 

Also Known As

No data available
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

Information Not Available
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about IBM Sterling B2B Integration Services vs. SAP Process Orchestration and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.