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IBM Sterling B2B Integration Services vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Sterling B2B Integratio...
Ranking in Business-to-Business Middleware
5th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Business-to-Business Middleware category, the mindshare of IBM Sterling B2B Integration Services is 13.2%, down from 15.0% compared to the previous year. The mindshare of SAP Process Orchestration is 5.1%, down from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM Sterling B2B Integration Services13.2%
SAP Process Orchestration5.1%
Other81.7%
Business-to-Business Middleware
 

Featured Reviews

RT
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
Effective business process handling with some room for improvement in mapping ease and user interactions
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and disadvantages, I do not see any challenges or improvements needed. Although, mapping might be a bit easier in SeeBurger compared to IBM Sterling B2B Integration Services.
Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is extremely scalable."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"They have best-in-class, quality support."
"The B2B Sterling platform is basically managed services, so we outsource our services to IBM and it relieves us of having resources in-house and 24/7 support."
"For us, we've basically outsourced the onboarding and translation of all of our electronic data interchange (EDI) with our customers."
"The product's most valuable feature is the real-time integration suite."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"IBM Sterling B2B Integration Services is a stable and scalable product."
"SAP Process Orchestration is quite flexible in supporting various integration standards and protocols, and it's fulfilling all our needs."
"The performance of data processing has increased."
"Orchestration is beneficial for us."
"The main benefit is that the solution is low maintenance. Moreover, it's the license cost is very low because it's part of the package. The maintenance is standard maintenance. And the updates are regular. So there's a regular update and you can choose whether you want to do those updates or not."
"The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity."
"SAP Process Orchestration offers easy maintainability and is a very flexible tool that easily adapts to any integration standards and artifacts that are readily available."
"The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."
"The monitoring tools are the most valuable feature."
 

Cons

"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"The setup is not straightforward, but it is fairly well documented."
"It's probably not as much as they sold us in their value proposition, so be cautious about that."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."
"There are two main areas for improvement: performance and cost."
"SAP Process Orchestration could improve from an API standpoint. This is not an API management tool, which is one of its drawbacks. However, SAP has released an SAP Cloud Platform Integration which has all of the features, such as API management along with process integration to replace what they had previously."
"Data modeling is an area of concern in the product where improvements are required."
"The cloud capability features need improvement."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations."
 

Pricing and Cost Advice

"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
"They have a good pricing system, in relation to powerful features."
"The tool is expensive because of its rich features."
"The pricing for this solution is fine."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"We subscribe to annual licenses, and the competitive license cost is reasonable."
"It's not an expensive solution."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The price of SAP Process Orchestration was reasonable."
"The cost of SAP products is quite high but the quality is really good."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Media Company
10%
Computer Software Company
8%
Healthcare Company
7%
Manufacturing Company
13%
Computer Software Company
13%
Retailer
6%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

What needs improvement with IBM Sterling B2B Integration Services?
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and d...
What is your primary use case for IBM Sterling B2B Integration Services?
My primary use case is using IBM Sterling B2B Integration Services ( /products/ibm-sterling-b2b-integration-services-reviews ) for business process modeling and mapping tasks. These tasks are simil...
What advice do you have for others considering IBM Sterling B2B Integration Services?
I would rate IBM Sterling B2B Integration Services a seven. The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services. Features li...
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What is your primary use case for SAP Process Orchestration?
The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.
 

Also Known As

No data available
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

Information Not Available
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about IBM Sterling B2B Integration Services vs. SAP Process Orchestration and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.