Try our new research platform with insights from 80,000+ expert users

Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
11th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.1%, down from 3.2% compared to the previous year. The mindshare of SAP Process Orchestration is 6.6%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
SAP Process Orchestration6.6%
Infor ION3.1%
Other90.3%
Business-to-Business Middleware
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.
Vasanth Kumar Sabaapathi - PeerSpot reviewer
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"We haven't had any issues with ION so far."
"ION is good for building custom middleware boxes."
"Its stability is commendable, as I rarely encounter bugs or problems."
"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"The tool's most valuable feature is middleware capabilities."
"I think it is a very stable tool. My company did not have any problem with the tool."
"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
"The initial setup is easy...The solution gets automatically connected. The deployment takes six months. I rate its setup phase a ten out of ten."
"The solution is easy to use."
"t is a pretty stable solution. I have not seen any outages in the solution."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"It is simple to transfer files."
"The solution's technical support is good."
 

Cons

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"ION's integration with older applications could be better."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"The dashboard is not very simple and can be a bit tricky."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."
"The responsiveness of technical support needs to be improved."
"The usability is an area where it can be improved upon."
"SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"SAP Process Orchestration breaks down sometimes."
"Its administration management feature needs to be simpler to use."
 

Pricing and Cost Advice

Information not available
"The fee for maintenance is costly."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"The pricing for this solution is fine."
"It is a very expensive solution. We only pay for the license."
"The cost of SAP products is quite high but the quality is really good."
"The solution is highly-priced."
"We subscribe to annual licenses, and the competitive license cost is reasonable."
report
Use our free recommendation engine to learn which Business-to-Business Middleware solutions are best for your needs.
867,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
19%
Retailer
5%
Comms Service Provider
5%
Manufacturing Company
16%
Computer Software Company
12%
Retailer
6%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it t...
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.