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Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.4%, up from 3.3% compared to the previous year. The mindshare of SAP Process Orchestration is 7.7%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.
Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ION is good for building custom middleware boxes."
"The tool's most valuable feature is middleware capabilities."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"Its stability is commendable, as I rarely encounter bugs or problems."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"We haven't had any issues with ION so far."
"The performance of data processing has increased."
"It is a scalable solution."
"The product has good technical support but you usually will not need it because it is quite stable."
"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
"The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity."
"t is a pretty stable solution. I have not seen any outages in the solution."
"It is strategically focused to forecast a global integration platform for our business."
"The monitoring tools are the most valuable feature."
 

Cons

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"ION's integration with older applications could be better."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The dashboard is not very simple and can be a bit tricky."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"Process Orchestration doesn't provide authentication for data sent to us, meaning we have to rely on client certificate-based or basic authentication."
"The usability is an area where it can be improved upon."
"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"It is not a scalable solution for the cloud. I would not recommend this for the cloud."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides."
"The cloud capability features need improvement."
 

Pricing and Cost Advice

Information not available
"We subscribe to annual licenses, and the competitive license cost is reasonable."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"There are fees in addition to the licensing."
"The solution is highly-priced."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The fee for maintenance is costly."
"It is a very expensive solution. We only pay for the license."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
16%
Healthcare Company
8%
Wholesaler/Distributor
6%
Manufacturing Company
16%
Computer Software Company
15%
Financial Services Firm
8%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it impr...
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
SAP solutions are generally expensive. SAP Process Orchestration was integrated with SAP ECC in a package, but my customers have consistently described it as an expensive product.
What needs improvement with SAP Process Orchestration?
The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users. Additionally, the tool relies on Java, which feels le...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.