Infor ION vs SAP Process Orchestration comparison

Infor and SAP are both solutions in the Business-to-Business Middleware category. Infor is ranked #11 with an average rating of 10.0, while SAP is ranked #5 with an average rating of 7.8. Infor holds a 2.9% mindshare in BBM, compared to SAP’s 5.8% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 91% of SAP users who would recommend it.

Infor ION

Read 6 Infor ION reviews

424 Views
424 Comparison Views

100% willing to recommend

SAP Process Orchestration

Read 35 SAP Process Orchestration reviews

2,552 Views
970 Comparison Views

91% willing to recommend

Infor ION

SAP Process Orchestration

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

SAP Process Orchestration and Infor ION are business integration solutions. Infor ION appears to have the upper hand due to its flexibility and interoperability.

Features: SAP Process Orchestration showcases robust integration capabilities, advanced workflow management, and complex process automation. Infor ION offers intuitive integration features, a flexible architecture, and seamless connectivity across platforms.

Ease of Deployment and Customer Service: SAP Process Orchestration features a well-documented deployment process with strong support, facilitating integration within SAP systems. Infor ION provides a simpler deployment model and supportive resources for easy adaptation across diverse environments.

Pricing and ROI: SAP Process Orchestration typically has a higher initial setup cost, delivering strong ROI through process efficiencies. Infor ION provides more competitive pricing and shows a favorable ROI due to its rapid deployment and adaptability.

To learn more, read our detailed Infor ION vs. SAP Process Orchestration Report (Updated: December 2025).

Buyer's Guide

Infor ION vs. SAP Process Orchestration

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infor ION

Ranking in Business-to-Business Middleware

11th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Process Orchestration

Ranking in Business-to-Business Middleware

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 2.9%, down from 3.3% compared to the previous year. The mindshare of SAP Process Orchestration is 5.8%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business-to-Business Middleware Market Share Distribution
Product	Market Share (%)
SAP Process Orchestration	5.8%
Infor ION	2.9%
Other	91.3%

Business-to-Business Middleware

Featured Reviews

reviewer2539806

M3 Principal Consultant at a computer software company with 1,001-5,000 employees

User-friendly interface has enabled intuitive operations while customization of reports needs polishing

Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive. When users click for a report, they expect it to be visually appealing, which is not the case, especially with Infor M3. From a technical standpoint, comparing Infor ION to SAP and Oracle, SAP HANA appears much better currently. However, this depends on the application level or the customization that vendors provide. The UX or UI component is crucial, which is why multiple small organizations focus specifically on UX/UI development. They develop visually appealing reports that can be used in Excel or Outlook. Some customers even create orders from Outlook. The implementation quality ultimately depends on the expertise of the person implementing that particular functionality.

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Vasanth Kumar Sabaapathi

Senior Lead Architect at a manufacturing company with 1,001-5,000 employees

Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support

SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its stability is commendable, as I rarely encounter bugs or problems."

"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."

"The tool's most valuable feature is middleware capabilities."

"We haven't had any issues with ION so far."

"When you buy an Infor ION product, you can start using it from day one, and there is a very short learning curve."

"ION is good for building custom middleware boxes."

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."

"The initial setup is easy."

"SAP Process Orchestration has all the features that are necessary."

"It is strategically focused to forecast a global integration platform for our business."

"The solution's technical support is good."

"The most valuable features of SAP Process Orchestration are its system monitoring and alerts."

"The monitoring tools are the most valuable feature."

"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."

"The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."

More SAP Process Orchestration pros

Cons

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."

"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."

"ION's integration with older applications could be better."

"Each product has its disadvantages; for Infor ION, reporting is the biggest downside. The standard reports available are not particularly impressive."

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."

"The dashboard is not very simple and can be a bit tricky."

"It is not a scalable solution for the cloud. I would not recommend this for the cloud."

"There are two main areas for improvement: performance and cost."

"The solution could be more scalable."

"It requires some maintenance."

"Process Orchestration needs to provide secure connectivity as no one has any data information."

"The responsiveness of technical support needs to be improved."

"Its administration management feature needs to be simpler to use."

"Data modeling is an area of concern in the product where improvements are required."

More SAP Process Orchestration cons

Pricing and Cost Advice

Information not available

"It's not an expensive solution."

"The product is not a low-priced solution, but I can say that it is competitively priced in the market."

"The cost of SAP products is quite high but the quality is really good."

"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."

"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."

"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."

"The pricing for this solution is fine."

"The fee for maintenance is costly."

More SAP Process Orchestration pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

19%

Computer Software Company

18%

Financial Services Firm

Construction Company

Manufacturing Company

13%

Computer Software Company

12%

Energy/Utilities Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	26

Questions from the Community

What is your experience regarding pricing and costs for Infor ION?

The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.

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What needs improvement with Infor ION?

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What is your primary use case for Infor ION?

I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation components. FactoryTrack is an extension add-on product which is part of the Inf...

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What do you like most about SAP Process Orchestration?

It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.

See all answers

What is your experience regarding pricing and costs for SAP Process Orchestration?

The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.

See all answers

What needs improvement with SAP Process Orchestration?

See all answers

Comparisons

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Compared 19% of the time

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Compared 11% of the time

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Compared 9% of the time

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Compared 8% of the time

SAP Data Services vs SAP Process Orchestration

Compared 7% of the time

IBM App Connect vs SAP Process Orchestration

Compared 7% of the time

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Product Reports

Buyer's Guide

Business-to-Business Middleware

December 2025

Download Infor ION product report

Buyer's Guide

SAP Process Orchestration

December 2025

Download SAP Process Orchestration product report

Also Known As

Infor Intelligent Open Network

SAP NetWeaver Process Integration, NetWeaver Process Integration

Overview

Infor ION provides the flexibility you need to make an often complex web of enterprise systems work together. It provides the long-term sustainability to optimize return on technology investments. With ION, one application can be upgraded, replaced, or even fail without taking the entire network down.

Infor

SAP NetWeaver Process Integration facilitates the integration of business processes that span different departments, organizations, or companies. SAP PI is based on general standards so as to enable 3rd-party systems to be integrated. At the center of SAP PI is an XML-based communication that uses HTTP (Hyper Text Transfer Protocol). Irrespective of the scenario used, the application-specific contents are transferred in messages in user-defined XML eXtensible Markup Language) from the sender to the receiver either via the Integration Server, or directly between the systems involved. SAP PI can be installed in different ways: Dual usage type installation: Based on both AS ABAP and AS Java. and Advanced Adapter Engine Extended (AEX): Based on AS Java only.

SAP

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren

Buyer's Guide

Infor ION vs. SAP Process Orchestration

December 2025

Free Report: Infor ION vs. SAP Process Orchestration

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