Shashank ShekharSingh - PeerSpot reviewer
Solutions Architect at a retailer with 51-200 employees
Real User
Top 10
Highly scalable solution that fulfils the need for connectivity mediation
Pros and Cons
  • "Process Orchestration fulfils the need for middleware to mediate types of connectivity."
  • "Process Orchestration doesn't provide authentication for data sent to us, meaning we have to rely on client certificate-based or basic authentication."

What is our primary use case?

I primarily use Process Orchestration for integration.

How has it helped my organization?

Process Orchestration fulfils the need for middleware to mediate types of connectivity.

What needs improvement?

Process Orchestration doesn't provide authentication for data sent to us, meaning we have to rely on client certificate-based or basic authentication.

For how long have I used the solution?

I've been working with Process Orchestration for over ten years.

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SAP Process Orchestration
March 2024
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What do I think about the stability of the solution?

Process Orchestration's stability is fine.

What do I think about the scalability of the solution?

Process Orchestration is highly scalable.

How are customer service and support?

It depends on how much you pay SAP for support. If you pay for maximum attention, you can access a dedicated person to help with any problems.

How was the initial setup?

The initial setup was a little complex because there were a lot of distributed components.

What was our ROI?

We have seen an ROI from Process Orchestration.

What's my experience with pricing, setup cost, and licensing?

The fee for maintenance is costly.

What other advice do I have?

Adobe has stated it is ending support for Process Orchestration in 2027, so it would be better to look for an alternative like SAP CPA. I would give Process Orchestration a rating of nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Noelia Fernandez Conejo - PeerSpot reviewer
Integration architect at Dyson
Real User
Top 10
A stable and scalable integration solution with a good customer support team
Pros and Cons
  • "The monitoring tools are the most valuable feature."
  • "The solution needs to move to the cloud."

What is our primary use case?

The solution is mainly used for integration.


What is most valuable?

The monitoring tools are the most valuable feature.


What needs improvement?

The solution needs to move to the cloud.


For how long have I used the solution?

I have been using the solution since 2004.

What do I think about the stability of the solution?

It is a stable solution.


What do I think about the scalability of the solution?

It is a scalable solution.


How are customer service and support?

The technical support is good for us as we are the premium clients.


How was the initial setup?

The initial setup is simple. It takes three weeks to deploy it.


What about the implementation team?

The implementation was done by in-house team.


What's my experience with pricing, setup cost, and licensing?

The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid.


What other advice do I have?

It is a good solution. I rate the overall solution a nine out of ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
SAP Process Orchestration
March 2024
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,386 professionals have used our research since 2012.
Global Integration Lead & Architect at a manufacturing company with 10,001+ employees
Real User
Single location management, effective monitoring, and easy to operate
Pros and Cons
  • "SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
  • "The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."

What is our primary use case?

We are using the solution mostly on-premise but we have purchased a license for cloud processing which we are planning on migrating to soon.

In general, we use SAP Process Orchestration for e-commerce and e-invoicing for the government. Others, we have done Salesforce integrations as well. Most of our work is distributed to approximately 140 countries and depending on the regional requirements we have a few interfaces which are spread across all the regions, such as America, Europe, and Asia.

What is most valuable?

SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP.

The improvement team from SAP Process Orchestration is good at taking in customer feedback. Recently we voted for an update to a migrating mappings issue that has now been added to the solution and that problem is now resolved.

What needs improvement?

The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time. By liming code like in case of dynamic variables usage.

We have experienced latency and reliability issues when using large amounts of data. In the future, they should come up with a solution to this problem. Latency in case of huge amount of data. Iterface gets timed out if data is very huge.

For how long have I used the solution?

I have been using SAP Process Orchestration for approximately 11 years.

What do I think about the stability of the solution?

The stability is very good, we have not experienced any major issues.

What do I think about the scalability of the solution?

The solution could improve in scalability. Files above 50 MB become a bit difficult to process. However, the scalability could improve if were using Microsoft Azure.

We have approximately 15 people using the solution in my organization.

How are customer service and technical support?

We have experienced times where SAP support has not been able to solve our issue or other times they were not able to give back much feedback. There have been extended delays from one person to another. We have had some good experiences but they can improve on their knowledge and reducing delays.

Which solution did I use previously and why did I switch?

We previously used other solutions, such as Xi and Pi.

How was the initial setup?

The installation is quite easy to handle.  I have worked on previous versions also, this could be why I feel it is easy. It was easier for me to jump into the SAP Process Orchestration and feel comfortable with it.

What about the implementation team?

We did the implementation of the solution using a team within our company. Additionally, they handle the migration, maintenance, patching, and updates.

What's my experience with pricing, setup cost, and licensing?

Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive.

What other advice do I have?

I recommend SAP Process Orchestration because it has currently reached maturity over the last few years. I can see on the online forums there are many questions raised by customers and SAP is slowly taking care of all the issues that people were facing. This is a good solution and they do not need to quit using it to move to a cloud version.

I rate SAP Process Orchestration an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technological Partner at Code-10 IT Consultants SL
Real User
The most mature SAP integration suite, enabling integration of any scenario imaginable
Pros and Cons
  • "In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
  • "I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."

What is our primary use case?

I am an integration architect involved in the implementation side of SAP PO (Process Orchestration) where we deploy hybrid implementations for customers. Of our ten current customers, most are technical users of SAP PO.

Every day we integrate more and more components with other components. Naturally, the tendency of the market nowadays with middleware tools like SAP PO is to have all the various systems integrated within themselves and with third-parties, and so on.

What is most valuable?

In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine. Compared to the rest of the tools available, including other SAP tools like SAP Cloud Platform Integration, it's the most well-developed and versatile suite on the market when it comes to process integration.

What needs improvement?

I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO.

The other main problem nowadays is that there is no easy migration from SAP PO to SAP CPI. In terms of moving from Process Orchestration to Cloud Platfom Integration given all the connectivity requirements (not only within SAP environments, but also with third-party systems), I feel that there is more work yet to be done by SAP. In addition, the knowledge and know-how gained from using SAP PO cannot be fully translated into SAP CPI, so there's another area that they could look into making easier for users.

For how long have I used the solution?

I've been using SAP Process Orchestration for the past 12 years. 

What do I think about the stability of the solution?

It's a very stable and mature solution.

What do I think about the scalability of the solution?

SAP PO is not as easily scalable as the cloud solution, but it is certainly scalable. That's the idea, after all. Every day you need to integrate more components with other components, scaling up as you go.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial set up is quite easy and straightforward. Of course, that depends on who does it, but with my years of experience, it's not a problem. All in all, it took me around one week for the installation.

What about the implementation team?

I am the implementation consultant and I can say that the pre-requisites and staff requirements for implementing SAP are very target dependent, and it all depends on the project at hand.

Like most other middleware tools, it's not particularly demanding in terms of having lots of people involved. However, you do need professionals who are well-qualified.

What's my experience with pricing, setup cost, and licensing?

The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution.

What other advice do I have?

My advice is that it's not a good idea to re-implement the wheel. It's better to go with secure and mature tools. And if you have a SAP ecosystem it's better to stick with the products of SAP. SAP PO is a very mature product and if you're going the cloud middleware route, I'd put forward that it's a good idea to have a hybrid test scenario with a combination of SAP PO on-premise and SAP Cloud Platform Integration together.

I would rate SAP Process Orchestration a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AVP IT at a construction company with 501-1,000 employees
Real User
Top 20
Robust automation capabilities for seamless data exchange and process synchronization, but its complexity and occasional stability issues may pose challenges during implementation
Pros and Cons
  • "It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."
  • "It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations."

What is our primary use case?

We use it for facilitating seamless communication among varied enterprise applications and integrating diverse hybrid technologies to enable the exchange of data and information between servers.

How has it helped my organization?

It facilitates the automation of various processes, particularly those demanding real-time data exchange between systems. This tool is instrumental in bridging gaps between two systems by synchronizing data, ultimately minimizing human intervention through the automation of diverse processes within Orchestration. SAP Process Orchestration serves as an excellent middleware tool for interfacing and exchanging data across digital channels.

What is most valuable?

Our priority is to establish a high-availability environment that is error-free, stable, sustainable, and easily scalable. It offers simplicity in design and configuration, along with the capability to seamlessly adapt to evolving business requirements. It provides essential features such as continuous monitoring of all interfaces are crucial for our needs. The documentation provided by SAP is clear and easy to follow.

What needs improvement?

Implementing changes and introducing new interfaces in Process Orchestration should have been more straightforward. The current system is burdened with a heavy load and has become overly complex, managing multiple parallel interfaces within a single box. It would be more desirable for the system to be lightweight, efficiently handling its tasks without unnecessary complexity. It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations.

For how long have I used the solution?

I have been working with it for approximately seven years.

What do I think about the stability of the solution?

The system frequently experiences hang-ups, posing a significant challenge. Unfortunately, there seems to be no definitive solution; troubleshooting involves multiple root causes, and restarting is not always an effective resolution.

What do I think about the scalability of the solution?

Currently, over a hundred interfaces are utilizing the server, and we intend to streamline our middleware infrastructure. The plan is to consolidate multiple middleware servers, encompassing more than a hundred to two hundred interfaces, into a centralized environment. This approach ensures scalability, optimal system performance, and facilitates the smooth transfer of all interfaces from various systems to a single centralized environment. The long-term goal is to simplify monitoring by having a single environment overseeing all types of interfaces.

How are customer service and support?

The technical support from SAP is commendable. However, the support process involves different levels. Level one entails a basic investigation, and based on the incident's complexity, it may escalate to the second or third level. If it is product-related, it reaches level three of product support. Despite the established process, reaching the product support level is time-consuming. The resolution of actual product issues takes longer than anticipated. To enhance customer experiences, SAP can reduce the initial response time, improving turnaround time for issue resolution. Additionally, there is a need to enhance stability and optimize SAP BI for handling high-volume transactions and data exchanges, making it more lightweight.

How was the initial setup?

The initial setup is quite straightforward.

What about the implementation team?

Deploying SAP Process Orchestration for a couple of interface scenarios can be accomplished within a timeframe of four to eight weeks. Leveraging our in-house consultants, the initial steps involve managing the hardware and determining the landscape structure—whether opting for a two or three-system configuration. Configuration activities include linking all satellite systems to the SAP PO system and establishing necessary settings such as File Landscape Extension, exchange profiles, technical systems, and business systems. The next steps involve defining these elements within the SAP Process Orchestration environment. Once the groundwork is laid, the interface development process begins. Breaking down the interfaces into specific formats and fields is crucial. This involves creating mappings for the fields, specifying how data exchange should occur between systems. This comprehensive exercise is undertaken by the SAP Process Orchestration consultant.

What's my experience with pricing, setup cost, and licensing?

We subscribe to annual licenses, and the competitive license cost is reasonable. We find that the cost is even more affordable compared to other options available in the market.

What other advice do I have?

It is highly recommended for customers seeking a lightweight application. Overall, I would rate it seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sourhita Das - PeerSpot reviewer
Professional 1 software engineer at DXC technologies
Real User
Top 10
A scalable solution that provides good system monitoring and alerts
Pros and Cons
  • "The most valuable features of SAP Process Orchestration are its system monitoring and alerts."
  • "SAP Process Orchestration breaks down sometimes."

What is our primary use case?

My organization uses the Java system on SAP Process Orchestration.

What is most valuable?

The most valuable features of SAP Process Orchestration are its system monitoring and alerts.

What needs improvement?

SAP Process Orchestration breaks down sometimes.

For how long have I used the solution?

I have been working with SAP Process Orchestration for the last two years.

What do I think about the stability of the solution?

I rate SAP Process Orchestration seven to eight out of ten for stability.

What do I think about the scalability of the solution?

SAP Process Orchestration is a scalable product that works well with large and small companies.

I rate SAP Process Orchestration seven to eight out of ten for scalability.

How was the initial setup?

SAP Process Orchestration has a moderate initial setup, which anyone can learn.

What other advice do I have?

SAP Process Orchestration is deployed on-cloud in our organization.

Overall, I rate SAP Process Orchestration an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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SAP Integration Architect
Real User
Top 10
A robust and reliable integration platform for SAP-centric on-premises landscapes
Pros and Cons
  • "It is a scalable solution."
  • "The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates."

What is our primary use case?

This is a core integration platform for SAP-centric integrations.

What needs improvement?

The product roadmap suggests it will approach the end of support in several years, and a lot of innovations are now implemented by SAP not in SAP PO, but in SAP Integration Suite, hence, the platform is stable, but doesn't receive a lot of new features in recent updates.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability as a ten.

What do I think about the scalability of the solution?

I rate the solution's scalability as an eight. It requires some good technical knowledge for the scalability to work.

What other advice do I have?

The platform is very stable and robust, its capabilities can satisfy a wide spectrum of requirements that are typical for on-premises integration scenarios. Though, given the product roadmap, eventually, customers will have to migrate to SAP Integration Suite, and they shall plan migration efforts in advance.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr. ABAP Developer at Nigerian National Petroleum Corporation
Real User
Great integrations with a unique setup that is easy to use
Pros and Cons
  • "The solution is easy to use."
  • "The usability is an area where it can be improved upon."

What is most valuable?

The solution makes it easy to solve integration problems. Most ESBs and most integration we do, we find it helps solve a lot of integration problems. 

The solution is easy to use. SAP used to be difficult. It was known for being difficult, however, the feeling is quite understandable. The way it's been extracted, the way it's model-driven, it's a very unique product. 

What needs improvement?

The main job for building, developing, on the tool is the NWDS. That is a NetWeaver Development Studio, and it has some technical things you cannot do unless you switch over to the web version. Therefore, you find yourself switching between tools. You find yourself in contracts, with issues, errors, and all that. They should perfect that.

Other than improvement in what it's currently doing, I do not have anything in mind in terms of a new feature that I would like to see. It just an improvement of what is already available.

The usability, for example, is an area where it can be improved upon.

For how long have I used the solution?

We've been using the solution since 2018. It's been a few years at this point since we first launched it.

What do I think about the stability of the solution?

The solution is very stable. It doesn't have bugs or glitches. It doesn't crash or freeze. It's quite reliable.

What do I think about the scalability of the solution?

As it is with most SAP solutions, the set-up for the scaling, we don't have experience with that. We are just using a single server, a single point of failure. We don't have experience with scaling.  That said, my intuition tells me that it's going to be a bit complex. It likely scales. The question as to how easily it does is what I can't really speak to.

How are customer service and technical support?

Mostly, our team does the technical support. It's our own technical team that would handle any issues. For that reason, we have not had any direct technical support encounters or any reason to escalate to SAP Global as of right now. For that reason, I can't really speak to their level of knowledge, helpfulness, or responsiveness.

How was the initial setup?

The initial set-up was done by a different team. Our business team handled it for the most part. I'm a developer and didn't really play a role in the implementation.

My understanding, however, is that it's not a very straightforward thing. It can be a little bit complex. In order to get different properties, you need to put together different materials.

What other advice do I have?

We're just a custumer. We don't have a business relationship with the company.

The last I checked, we were using the 7.5 version. It may have since switched to 7.6, however, I'm not 100% sure. We typically use the latest version of the solution.

On a scale from one to ten, I would rate this product at a nine. We've been pretty happy with it overall.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SAP Process Orchestration Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free SAP Process Orchestration Report and get advice and tips from experienced pros sharing their opinions.