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SAP Process Orchestration pros and cons

Vendor: SAP
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SAP Process Orchestration offers extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time.
The monitoring features are user-friendly and provide continuous interface monitoring, being one of its most valuable assets.
It has a seamless integration capability with backend systems as well as SAP and non-SAP systems, providing flexibility in building integrations.
The technical support is rated positively, though it is often not needed due to the stability of SAP Process Orchestration.
SAP Process Orchestration is low maintenance with regular updates and low license costs, which contributes to its ease of use and high adaptability.

CONS

Technical support responsiveness should be improved to handle tickets faster and more efficiently.
SAP Process Orchestration requires enhancements in scalability, particularly for cloud implementations.
There is a need for more pre-delivered content similar to what's available in SAP Cloud Platform Integration.
The monitoring and governance aspects are too technical and not suited for business users.
Data modeling and project implementation processes need simplification and efficiency improvements.
 

SAP Process Orchestration Pros review quotes

SN
Senior Integration Engeneer at ATOS
Feb 5, 2020
The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced.
Atakan Köycü - PeerSpot reviewer
Co-Founder at Negzel Teknoloji A.Ş.
Oct 24, 2024
The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity.
reviewer1302837 - PeerSpot reviewer
Partner & SAP Netweaver Solution Architect at a tech services company with 11-50 employees
Mar 4, 2020
The product has good technical support but you usually will not need it because it is quite stable.
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1307673 - PeerSpot reviewer
Solution Architect - SAP Banking at a financial services firm with 10,001+ employees
Mar 22, 2020
The most valuable feature is the seamless integration with backend systems.
reviewer1356591 - PeerSpot reviewer
SAP Process Orchestration Team Lead at a retailer with 10,001+ employees
Jun 13, 2020
Great monitoring tools and has its own alert framework.
reviewer1386681 - PeerSpot reviewer
Software Engineer at a manufacturing company with 1,001-5,000 employees
Jul 19, 2020
The standard adapter with EBA abilities is the most valuable feature. It has good process integration.
it_user1409730 - PeerSpot reviewer
Lead Consultant at a computer software company with 10,001+ employees
Oct 7, 2020
With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters.
AM
Sr. ABAP Developer at Nigerian National Petroleum Corporation
Jan 22, 2021
The solution is easy to use.
reviewer1488315 - PeerSpot reviewer
Consultant (SAP Integration) at a consultancy with 51-200 employees
Jan 23, 2021
The initial setup was straightforward.
reviewer1263963 - PeerSpot reviewer
Infrastructure Specialist at a energy/utilities company with 1,001-5,000 employees
Jan 27, 2021
The solution offers very good documentation and manuals to assist with understanding the solution.
 

SAP Process Orchestration Cons review quotes

SN
Senior Integration Engeneer at ATOS
Feb 5, 2020
The responsiveness of technical support needs to be improved.
Atakan Köycü - PeerSpot reviewer
Co-Founder at Negzel Teknoloji A.Ş.
Oct 24, 2024
In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them.
reviewer1302837 - PeerSpot reviewer
Partner & SAP Netweaver Solution Architect at a tech services company with 11-50 employees
Mar 4, 2020
The monitoring governance offered by SAP is too technical and needs to be geared more toward business users.
Learn what your peers think about SAP Process Orchestration. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1307673 - PeerSpot reviewer
Solution Architect - SAP Banking at a financial services firm with 10,001+ employees
Mar 22, 2020
It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development.
reviewer1356591 - PeerSpot reviewer
SAP Process Orchestration Team Lead at a retailer with 10,001+ employees
Jun 13, 2020
The older version of the solution will no longer be supported.
reviewer1386681 - PeerSpot reviewer
Software Engineer at a manufacturing company with 1,001-5,000 employees
Jul 19, 2020
The cloud capability features need improvement.
it_user1409730 - PeerSpot reviewer
Lead Consultant at a computer software company with 10,001+ employees
Oct 7, 2020
I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible.
AM
Sr. ABAP Developer at Nigerian National Petroleum Corporation
Jan 22, 2021
The usability is an area where it can be improved upon.
reviewer1488315 - PeerSpot reviewer
Consultant (SAP Integration) at a consultancy with 51-200 employees
Jan 23, 2021
It is not a scalable solution for the cloud. I would not recommend this for the cloud.
reviewer1263963 - PeerSpot reviewer
Infrastructure Specialist at a energy/utilities company with 1,001-5,000 employees
Jan 27, 2021
It's very difficult to find errors in a simple way.