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SAP Business One Reviews

Vendor: SAP
4.1 out of 5
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What is SAP Business One?

SAP Business One offers a comprehensive toolset catering to the needs of small to medium enterprises, focusing on finance, sales, inventory, and manufacturing processes. Its features include real-time data processing, customization, and scalability, ensuring efficient business operations.

Get the SAP Business One Buyer's Guide and find out what your peers are saying about SAP Business One, SAP ERP, SAP S/4HANA and more!
SAP Business One is the #5 ranked solution in top ERP solutions. PeerSpot users give SAP Business One an average rating of 8.2 out of 10. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.
Buyer's Guide
SAP Business One
October 2025
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SAP Business One mindshare

Product category:
ERP
As of October 2025, the mindshare of SAP Business One in the ERP category stands at 3.2%, down from 4.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
SAP Business One3.2%
SAP ERP17.0%
SAP S/4HANA9.2%
Other70.6%
ERP

PeerResearch reports based on SAP Business One reviews

TypeTitleDate
CategoryERPOct 28, 2025Download
ProductReviews, tips, and advice from real usersOct 28, 2025Download
ComparisonSAP Business One vs SAP S/4HANAOct 28, 2025Download
ComparisonSAP Business One vs SAP ERPOct 28, 2025Download
ComparisonSAP Business One vs Microsoft Dynamics 365 Business CentralOct 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP ERP4.017.0%87%107 interviewsAdd to research
SAP S/4HANA4.29.2%96%124 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

SAP Business One offers a wide range of valuable features, including user-friendliness, flexibility, easy deployment, and integration capabilities. It supports accounting, finance, sales, purchasing, CRM, project management, and inventory. Users appreciate its real-time data processing, robust reporting, and customization options. Its localization across countries and add-on availability enhance its utility. The cloud-based version on AWS provides scalability and cost-effectiveness. It is favored by small and medium enterprises for diverse industry applications.
  • "We have found the entire functionality of SAP Business One most valuable, including the sales module, purchase, inventory module, finance module, and asset module."
  • "We have found the entire functionality of SAP Business One most valuable, including the sales module, purchase, inventory module, finance module, and asset module."
  • "Ease of access is a valuable feature."

Room for Improvement

Users of SAP Business One highlight several areas needing improvement. The interface requires enhancements for user-friendliness and flexibility, including better web accessibility. Integration challenges exist, particularly with SSL and third-party systems. The production, analytics, and HR modules could benefit from more robust features, with enhancements needed in reporting capabilities. Additional functionalities like drag-and-drop, quality management, and real-time data processing are requested. Cloud capabilities are seen as needing expansion, and the pricing model is perceived as high.
  • "We find the analytical tools available, such as Qlik, Power BI, and others, to be more powerful than the HANA analytics provided within the product."
  • "We find the analytical tools available, such as Qlik, Power BI, and others, to be more powerful than the HANA analytics provided within the product."
  • "The deployment process could be improved because some projects or clients have internal addons in the database, and these components can be complex for deployment."

ROI

ROI from SAP Business One is notably high. It enhances operational efficiency, reduces staffing needs, and cuts inventory management costs by approximately five to eight percent. Companies report cost and time savings of 20% to 30%. Users typically achieve ROI in four to six months and value improved decision-making and process agility. On-premises users appreciate lower long-term costs compared to some cloud services, while others highlight increased transparency in business operations.

Pricing

SAP Business One generally receives positive feedback for its pricing, with users considering it reasonable and cost-effective compared to other solutions like Microsoft Dynamics and Oracle NetSuite. Pricing varies; the limited license costs around $2,900 USD, while the professional version doubles at $5,800 USD. Licensing is available on a monthly or yearly basis, with an annual maintenance fee. Integration and third-party application costs are additional. SAP is seen as suitable for SMEs, offering value for medium-sized enterprises.
  • "I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
  • "The tool's cost is reasonable."
  • "It's not cheap but offers good value, particularly for medium-sized enterprises."

Popular Use Cases

SAP Business One is used by companies primarily for finance, accounting, inventory, sales, and production management. It's implemented for automating business operations, supporting manufacturing, retail, and service sectors. Users deploy it across small and medium enterprises for processes like customer management, supply chain, and logistics. The system integrates with modules for better data management, offering flexibility both on-premise and in the cloud, including finance reports, inventory control, and sales operations.

Service and Support

SAP Business One's customer service and support varies significantly depending on the partner involved. Many users find the support responsive and satisfactory, often citing knowledgeable teams and extensive resources. However, variability is noted, with some partners providing exceptional service and others being less reliable. Direct support from SAP is frequently limited, pushing reliance on partner expertise. Satisfaction ratings range broadly, indicating room for improvement in consistency and promptness across different geographic locations.

Deployment

SAP Business One's initial setup is generally straightforward, taking around two to six months for deployment. Many find it simple, especially with familiarity and support from partners or a team. While some experience complexity due to customization or specific business requirements, successful strategies involve adhering to SAP guidelines. The process is often quicker for less customization-intensive implementations and involves key steps like configuration, migration, and training, requiring varying levels of external assistance.

Scalability

SAP Business One is considered highly scalable, often rated between seven and ten out of ten. Many organizations, ranging from small to large, find it easy to add users and extend functionalities. The cloud deployment option enhances scalability, enabling seamless expansion and integration. While suitable for various sectors, some users note limitations in customization and performance when compared to other solutions, yet most agree its capacity fits medium-sized enterprises and higher.

Stability

SAP Business One is frequently characterized as highly stable, with most users rating its stability between eight and ten out of ten. Users report minimal issues like bugs or crashes and commend its reliability in providing accurate financial reports. However, a few mention that stability may vary based on regional customizations or older versions such as 9.2. Updates and improvements enhance its stability, leading users to prefer it over other ERP systems.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our SAP Business One Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business37
Midsize Enterprise27
Large Enterprise19
By reviewers
By visitors reading reviews
Company SizeCount
Small Business219
Midsize Enterprise75
Large Enterprise274
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
14%
Educational Organization
6%
Healthcare Company
5%
Comms Service Provider
5%
Retailer
5%
University
4%
Real Estate/Law Firm
4%
Performing Arts
4%
Construction Company
3%
Financial Services Firm
3%
Consumer Goods Company
3%
Government
2%
Energy/Utilities Company
2%
Outsourcing Company
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Recreational Facilities/Services Company
2%
Insurance Company
2%
Media Company
2%
Hospitality Company
2%
Pharma/Biotech Company
1%
Non Profit
1%
Aerospace/Defense Firm
1%
Sports Company
1%
Legal Firm
1%
Mining And Metals Company
1%
Logistics Company
1%
Marketing Services Firm
1%
Agriculture
1%

Compare SAP Business One with alternative products

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Learn more about SAP Business One

SAP Business One is a versatile ERP solution designed to support small to medium businesses across different industries. It streamlines operations through effective integration of sales, purchasing, inventory, and financial processes. Cloud accessibility enhances flexibility, while multi-currency handling and document management improve operational efficiency. Despite an outdated interface and limited HR capabilities, its user-friendly design and localization are highly beneficial. Users appreciate the real-time data processing capabilities and seamless operations across various modules, along with its adaptability to diverse business requirements.

What are the crucial features of SAP Business One?
  • Finance and Accounting: Streamlines financial processes with integrated solutions.
  • Cloud Accessibility: Facilitates remote access and business flexibility.
  • Multi-Currency Handling: Supports businesses operating globally with diverse currencies.
  • Real-Time Data Processing: Enhances decision-making with up-to-date information.
  • Document Management: Organizes and manages critical documents efficiently.
What benefits and ROI can users expect from SAP Business One?
  • Enhanced Efficiency: Streamlined operations increase productivity.
  • Cost-Effectiveness: Optimizes resource allocation, reducing expenses.
  • Scalability: Grows with the business, accommodating expansion.
  • Customizability: Tailors functionalities to meet specific business needs.
  • Improved Integration: Smooth connectivity across business modules enhances workflow.

In manufacturing, SAP Business One optimizes production management and resource planning, improving efficiency and reducing downtime. Retail businesses benefit from its inventory and sales integration, ensuring accurate stock management and enhanced sales processes. Service industries leverage its automation and reporting capabilities for better client management and service delivery.

SAP Business One was previously known as Business One, SAP Business One on AWS.

SAP Business One customers

Ego Pharmaceuticals Pty. Ltd

Related questions

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What are the main differences between SAP Business One (SAP B1) and SAP S/4HANA?
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What are the key differences between SAP S/4HANA and SAP Business One?
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What are the main differences between SAP Business One and SAP ERP?

Product Categories

Product Categories
ERP
Cloud ERP

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SAP Business One Reviews Summary
Author infoRatingReview Summary
Senior Sales and Presales Director at a tech services company with 51-200 employees4.0I use SAP Business One to support small to medium businesses with real-time data, but it lacks interactive analytics, needing solutions like Power BI. Some modules require costly add-ons, and it's not ideal for logistics or advanced manufacturing.
Senior SAP Consultant at Al Essa Company4.5As a user and consultant for SAP Business One in the retail industry, I find it seamlessly integrates transactions across modules in real-time, enhancing efficiency. However, improvements are needed in user-friendliness for consultants and the addition of HR modules.
Practice Director at a tech services company with 201-500 employees5.0I've used SAP Business One for over 17 years, finding it highly customizable and valuable for retail ERP needs, though its analytics are limited compared to tools like Power BI; overall, it's stable, scalable, and easy to implement.
Head Of Information Technology at Shachihata India pvt ltd4.0I use SAP Business One on AWS, benefiting from its production feature and technical support. However, I face deployment issues due to missing reports and costing problems. Real-time data analytics and AI features are inadequate, affecting decision-making and cost management.
Client Service | SAP Business One at H&CO LATAM4.5I’ve used SAP Business One on AWS for three years and find its deployment, auto scaling, and stability impressive, though complex setups need improvement. It’s scalable, supports diverse industries, and works well with partners like SkyOne in the cloud.
Deputy General Manager at PBSS4.0We partner with SAP Business One, a highly valued SME ERP solution, excelling in accounting and manufacturing with real-time updates and customizable reports. It's transitioning to a cloud-based model, enhancing its web client features for full cloud functionality.
Consultant Enterprise Solutions - SAP Business One and Google Workspace ( G Suite) at Axleta4.0I use SAP Business One for apparel manufacturing, valuing its integrated modules and real-time data processing. While I appreciate the automation and reporting features, the high license cost and lack of a fully web-based solution need improvement.
Practice Head at Panfish3.5I use SAP Business One for standard finance, warehouse, and supply chain processes in small to medium businesses. Its standardized features reduce customization needs, but it lacks HR and production planning solutions. It saves 20% to 30% in costs.