Kentik Reviews

Name: Kentik
Brand: Kentik
Rating: 4.6 (15 reviews)

4.6 out of 5

15 reviews
100% willing to recommend

669 followers

What is Kentik?

Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.

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Kentik is the #16 ranked solution in top Distributed Denial-of-Service (DDoS) Protection solutions and #32 ranked solution in best Network Monitoring Tools. PeerSpot users give Kentik an average rating of 9.2 out of 10. Kentik is most commonly compared to Datadog: Kentik vs Datadog. Kentik is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 849,686 peers since 2012

Featured Kentik reviews

ADRIANA SALDARRIAGA TOBON

Sales Manager at IFX NEtworks

The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.

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Ahmad Mohd Fahmin

Consultant at Finther Tecnologica

If there is any integration, it will apply back to the source of information that was creating the delay, for example, a legacy system or because the network's configuration is not correct. My company has not yet used any AI features of the product, but we do plan to use it in the future. I recommend the tool to others. I rate the tool a nine out of ten.

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reviewer2695314

BDM at a comms service provider with 11-50 employees

In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area. Specifically, more work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues. Although Kentik has a market presence, it lags behind Selector AI, which is a leader in integrating AI to support network operations.

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Kentik mindshare

Product category:

As of May 2025, the mindshare of Kentik in the Network Monitoring Software category stands at 0.8%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerResearch reports based on Kentik reviews

Type	Title	Date
Category	Network Monitoring Software	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Kentik vs Zabbix	May 1, 2025	Download
Comparison	Kentik vs Auvik Network Management (ANM)	May 1, 2025	Download
Comparison	Kentik vs Datadog	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	3.4%	97%	188 interviews Add to research
Zabbix	4.2	13.0%	95%	106 interviews Add to research

Valuable Features

Kentik offers valuable features like seamless SaaS deployment with no server maintenance required, robust NetFlow visualization, and real-time traffic analysis. Users appreciate its ability to handle DDoS alerts, in-depth flow analysis, and customizable reporting. The platform's data explorer and intuitive dashboards allow for detailed traffic insights and network optimization. Kentik's API integration facilitates automation, while its visualization tools and BGP peering monitoring provide comprehensive network oversight. Its user-friendly interface enhances analytical capabilities and efficiency.

"Kentik excels in telemetry within data centers and works well in multi-vendor environments."
"Overall, the ease of use and the fact that it meets client expectations are major positives."
"The most important feature is cybersecurity."

Room for Improvement

Kentik requires more refined user access controls and an improved interface, especially for user management in Version 4. Enhanced API usability is needed, particularly for non-networking users. More actionable insights would benefit anomaly detection, making mitigation easier. Integrations with external tools and better cost analysis features are desired. Simplifying for easier usage, improving AI capabilities for troubleshooting, and addressing pricing concerns would also be beneficial.

"In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area."
"The product could strive for more improvements to become closer to perfect."
"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."

ROI

Users found the benefit of Kentik exceeds the cost, providing a centralized view of traffic and reducing expenses by identifying peers for strategic exchanges. They note improved latency and value in automation, yet find ROI difficult to quantify precisely. Despite this, its effectiveness is clear, aiding in security and operational efficiency. Organizations acknowledge the fiscal benefits and appreciate reduced investigative time within IP networks and data centers, with further potential through AI integration.

Pricing

Kentik pricing varies based on device count, licenses, and flow expected from each device. Education discounts are available. Users commonly have annual contracts with options for burstable licenses. Billing resembles per device per month akin to cross-connect costs, ranging widely due to volume discounts. Some find it expensive, yet others claim it aligns well with market expectations and offers competitive pricing. Multi-year agreements and flexible licensing are possible to accommodate needs.

"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

Popular Use Cases

Organizations use Kentik for traffic flow analysis, understanding AS paths, and DDoS detection. It aids in peering management, capacity management, and tech cost-reporting. Companies prefer cloud or on-prem deployments based on data rate needs. Users employ Kentik's GUI and API for custom queries, creating internal tools for sales and network optimization. They appreciate its ability to monitor network performance, particularly in multi-vendor environments, and understand traffic for new market setups.

Service and Support

Kentik's customer service is praised for being responsive and efficient. Their technical support is described as highly knowledgeable and proactive, often addressing issues before clients experience them. Response times are fast, often within minutes. Users find the communication helpful and they appreciate the support team's expertise in handling novel use cases. The ability to resolve issues quickly and maintain ongoing communication earns high satisfaction and the service is frequently compared favorably to other vendors.

Deployment

Kentik's setup is mostly described as easy and straightforward. Users mention that exporting NetFlow records and setting up BGP were the primary tasks. Some implemented both on-premises and cloud versions, finding both manageable. A few note the need for proper network configurations to ensure efficiency. The process varies in duration, with some completing it in days or even hours, depending on network complexity and resources. Automation and industry protocols facilitate faster implementation.

Scalability

Kentik demonstrates strong scalability across different organizations, handling large flow rates effectively. Users highlight its capacity to expand with increasing devices and global deployment without significant issues. Customization features allow organizations to tailor queries efficiently. Its as-a-service model eases scaling concerns, making it suitable for varying business sizes. Kentik's integration with Kubernetes further supports seamless scalability while offering flexible data management for engineering and sales teams.

Stability

Users report strong stability with Kentik, experiencing rare issues. Minor bugs, such as auto-refresh glitches, are quickly resolved. Planned maintenance is brief and communicated well. Any downtime usually impacts non-critical aspects or specific functionalities. Some occasional hardware issues have no significant impact. Users in lab environments find stability excellent. While production environments require careful platform dimensioning, most remain satisfied with Kentik's performance, noting infrequent outages and swift resolutions to any disruptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Kentik Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Retailer

Insurance Company

University

Transportation Company

Construction Company

Media Company

Real Estate/Law Firm

Hospitality Company

Healthcare Company

Legal Firm

Wholesaler/Distributor

Educational Organization

Energy/Utilities Company

Government

Non Profit

Outsourcing Company

Recreational Facilities/Services Company

Consumer Goods Company

Museum Or Institution

Performing Arts

Wellness & Fitness Company

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Learn more about Kentik

With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.