LogicMonitor and Kentik compete in the IT infrastructure monitoring and network analytics category. LogicMonitor seems to have the upper hand with its robust alerting and flexibility in diverse IT settings, while Kentik excels in detailed network traffic analytics and visibility.
Features: LogicMonitor offers robust dashboards with easy interaction and rapid data display, essential for quick diagnostics and report generation. It provides customizable data sources and granular alert tuning for adaptability across IT settings. In contrast, Kentik specializes in network visibility and traffic analysis, offering insights into data flows and DDoS attack detection. Kentik's Data Explorer and analytics tools provide real-time insights from a centralized interface.
Room for Improvement: LogicMonitor could enhance its reporting capabilities, better visualization, and improve topology mapping for increased automation. Kentik should focus on improving usability and providing actionable insights, with better integrations and user experiences. Both could refine alerting systems and automation features.
Ease of Deployment and Customer Service: LogicMonitor supports diverse cloud environments, facilitating deployments across Public, On-premises, and Hybrid Clouds, with strong technical support known for responsiveness. Kentik, primarily operating in Private Cloud and On-premises, also offers excellent support but may need more adjustments for complex integrations, requiring more configuration effort than LogicMonitor.
Pricing and ROI: LogicMonitor is noted for competitive pricing and features leading to reduced false alerts and improved operational efficiencies, supporting scalable licensing for service providers. Kentik's flexible pricing models accommodate various needs, though potentially requiring a larger budget. LogicMonitor stands out in reducing resource demand and costs, while Kentik is recognized for depth in network traffic analysis.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
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