PRTG Network Monitor and Kentik are both influential contenders in the network monitoring solutions market. PRTG is often chosen for its ease of setup and broad infrastructure compatibility, while Kentik gains favor for its detailed traffic insights and DDoS alerting features.
Features: PRTG Network Monitor provides an intuitive setup and rapid deployment, out-of-the-box monitoring, and scalability with frequent updates. It works well with various infrastructures without requiring customization. Kentik offers powerful netflow analysis, sophisticated data exploration capabilities, and deep network insights through its detailed traffic analysis and visualization tools.
Room for Improvement: PRTG could enhance map customization, distributed monitoring capabilities, and integration with remote devices. Users also look for a better user experience alongside cost-effective licensing. Kentik could improve by offering more actionable alerts connected to mitigation solutions, enhancing API usability, and developing cost analysis capabilities with comprehensive integration into threat mitigation tools.
Ease of Deployment and Customer Service: PRTG offers a straightforward deployment process with hybrid and on-premises options, though its customer service could improve response times outside European time zones. Kentik requires significant technical knowledge for customization but provides strong, locally resolving customer support.
Pricing and ROI: PRTG offers cost-effective bundled pricing, seen as providing good ROI in smaller environments, but may not scale as efficiently in larger setups. Kentik's pricing, based on device count and flow expectations, requires a larger budget but offers significant ROI through advanced monitoring capabilities that help reduce downtime and optimize traffic flow.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
Kentik's integration with Kubernetes makes scaling easier.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
For less than one hundred devices, it is stable.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
The most important feature is cybersecurity.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
It is advantageous because it can be deployed on-premises.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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