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Kentik vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik enhances network management and cost efficiency, offering data insights while reducing engineering efforts, boosting operational efficiency and security.
Sentiment score
6.6
Nagios XI enhances efficiency and time management but concerns about increased costs affect ROI perception across organizations.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
BDM at a comms service provider with 11-50 employees
 

Customer Service

Sentiment score
8.3
Kentik's customer service is efficient and responsive, with proactive communication and expertise, greatly enhancing user satisfaction.
Sentiment score
6.5
Nagios XI support is mixed; praised for responsiveness but criticized for high cost, complex licensing, and delayed responses.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Network Engineer III at Fortanix
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
BDM at a comms service provider with 11-50 employees
 

Scalability Issues

Sentiment score
8.3
Kentik is praised for its scalability in large, global installations, handling increased data flows and integrating with Kubernetes.
Sentiment score
7.1
Nagios XI is scalable for small to medium environments but faces challenges in large infrastructures and cloud adaptability.
Kentik's integration with Kubernetes makes scaling easier.
BDM at a comms service provider with 11-50 employees
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
Network Engineer III at Fortanix
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
Network and Security Engineer at a educational organization with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.1
Users commend Kentik for its strong stability, minimal disruptions, efficient issue resolution, and satisfactory performance, especially in lab settings.
Sentiment score
7.3
Nagios XI is stable, but large deployments may experience performance issues, database problems, and minor network dependencies.
Based on stability, I would give Kentik a nine.
Network Engineer III at Fortanix
In production, however, dimensioning of the underlying platforms is something to be mindful of.
BDM at a comms service provider with 11-50 employees
It is very stable.
Network and Security Engineer at a educational organization with 1,001-5,000 employees
 

Room For Improvement

Kentik users desire enhanced permissions, UI, API access, integrations, AI, insights, cost-effectiveness, and alert and data features.
Nagios XI's interface is outdated, lacks scalability, needs better cloud integration, APIs, automation, and improved documentation.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
BDM at a comms service provider with 11-50 employees
Many tools have poor user interfaces, making them hard to manage and navigate.
Network and Security Engineer at a educational organization with 1,001-5,000 employees
The GUI could be improved. It's a bit too basic.
Site Duty Manager at Assw
 

Setup Cost

Kentik's pricing depends on usage factors, offering discounts for education, with annual and multi-year contracts available.
Nagios XI provides cost-efficient enterprise-level monitoring with reasonable pricing, appreciated for its features and open-source options.
Kentik’s pricing is competitive in the marketplace.
BDM at a comms service provider with 11-50 employees
The pricing is good and aligns with the market target.
Sales Manager at IFX NEtworks
We are using the free, open-source version.
Site Duty Manager at Assw
The pricing for the Nagios XI product is good and better than other solutions.
Network and Security Engineer at a educational organization with 1,001-5,000 employees
 

Valuable Features

Kentik offers real-time network visibility, customizable dashboards, and automation, enhancing security, performance, and user experience efficiently.
Nagios XI provides customizable, flexible, and scalable IT infrastructure monitoring with real-time alerts and extensive plugin support.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Sales Manager at IFX NEtworks
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
BDM at a comms service provider with 11-50 employees
Kentik is easy to use and set up.
Network Engineer III at Fortanix
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
Network and Security Engineer at a educational organization with 1,001-5,000 employees
The alerting system is very effective.
Site Duty Manager at Assw
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
31st
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
Nagios XI
Ranking in Network Monitoring Software
26th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Server Monitoring (14th), IT Infrastructure Monitoring (28th), Cloud Monitoring Software (26th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.2%, up from 0.7% compared to the previous year. The mindshare of Nagios XI is 2.3%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Nagios XI2.3%
Kentik1.2%
Other96.5%
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Sales Manager at IFX NEtworks
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
Emmanuel Appiah Boateng - PeerSpot reviewer
Network and Security Engineer at a educational organization with 1,001-5,000 employees
Simplifies setup and requires user interface enhancement
Nagios XI is easy to install, which sets it apart from other open-source solutions I've tried. Typically, setting up a monitoring system on Linux involves cloning files from GitHub, building it, and installing many dependencies, but with Nagios XI, it wasn't like that. Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Comms Service Provider
10%
Retailer
7%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise17
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
What is your primary use case for Nagios XI?
I normally use Nagios XI for our servers. It's not particularly used for network equipment, however, I use it for monitoring our server performance, including CPU, memory, data, and services runnin...
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about Kentik vs. Nagios XI and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.