Splunk Observability Cloud and Kentik are both products that compete in the monitoring and network analysis category. Splunk seems to have the upper hand due to its comprehensive real-time problem-solving capabilities and AI analytics.
Features: Splunk Observability Cloud offers comprehensive data integration, fast log searching, and customizable dashboards. Its ability to predict, identify, and solve problems in real-time, along with AI analytics, makes it valuable for broader monitoring and security needs. Kentik is known for network traffic analysis and alerting capabilities, excelling in insights into network flows and handling network performance anomalies with tools such as the Sankey flow diagram.
Room for Improvement: Splunk Observability Cloud users note the need for better integration capabilities, ui enhancements, and reduced pricing. There are challenges in navigating logs and configuring dashboards, and sustainability of technical support needs attention. Kentik users find the API complex and suggest more actionable features like cost analysis integration and streamlined UI as areas for improvement.
Ease of Deployment and Customer Service: Splunk Observability Cloud supports on-premises, public, private, and hybrid cloud environments, making it versatile for various infrastructures. Customer satisfaction with technical support is noted, although faster issue resolution is suggested. Kentik provides on-premises and private cloud deployment, focusing less on public or hybrid environments. Efficient technical support is offered but relies on client resources for implementation, with documentation covering most use cases.
Pricing and ROI: Splunk Observability Cloud is often seen as expensive, particularly when indexed against data volume, with additional costs beyond licensing. Its robust features justify the cost for comprehensive monitoring solutions, with users reporting significant ROI through productivity and reduced downtime. Kentik's competitive pricing targets a similar market with flexible licensing based on device and BGP session volumes, offering potentially cost-effective solutions with reported ROI in network flow analysis and performance troubleshooting.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Based on stability, I would give Kentik a nine.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
The most important feature is cybersecurity.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Kentik is easy to use and set up.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 1.3% |
| Kentik | 0.8% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 46 |
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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