Kentik vs ThousandEyes comparison

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Executive Summary

We performed a comparison between Kentik and ThousandEyes based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful.""We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up.""Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools.""The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that.""One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on specific metrics from those reports. It has a really good UI and the ability to surface data through the reporting functions is pretty good. That's helped a lot in the security space.""The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from.""We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution.""It offers a simple yet powerful feature of classifying applications, going beyond basic statistics."

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"The most valuable features are integration and ease of use.""The solution is very easy to use.""ThousandEyes gives companies better visibility.""It's fairly easy to set up.""The company provides excellent service.""The authentication overall - including to the VPN and LAN - is excellent.""The installation process is not hard at all.""From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."

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Cons
"The Wi-Fi side needs improvement."

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"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now.""I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important.""I consider the pricing model as an area for improvement.""I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that.""The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it...""There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly.""They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing.""I would like to see them explore the area of cost analysis."

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"There is room for improvement in terms of customization and user-friendliness.""It might be practical to extend monitoring capabilities to include network devices""The tool does not provide features for application-level monitoring.""I would like the product to offer more agility.""ThousandEyes could improve the dashboards by adding more features.""Presently, it lacks the ability to integrate with other Cisco products.""It would be nice if the solution covered other areas like server monitoring.""The guest portal is hard to use."

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Pricing and Cost Advice
Information Not Available
  • "We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
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  • "In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
  • "It is a quite expensive solution."
  • "The solution is cheap."
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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer: It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
    Top Answer:Hey Julia Navigating Kentik's pricing can be a bit like wandering through a maze blindfolded, but don't worry. My… more »
    Top Answer:Customers usually need more information to effectively use this solution. So, simplifying it could be an area of… more »
    Top Answer:It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others… more »
    Top Answer:The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provides… more »
    Comparisons
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence. 

    With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.

    ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

    With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

    The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

    Sample Customers
    Information Not Available
    Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
    Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider38%
    University13%
    Computer Software Company13%
    Music Company13%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm9%
    Manufacturing Company7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm13%
    Manufacturing Company8%
    Government6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business8%
    Midsize Enterprise17%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise18%
    Large Enterprise61%
    REVIEWERS
    Small Business18%
    Midsize Enterprise18%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise74%
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Kentik is ranked 46th in Network Monitoring Software with 12 reviews while ThousandEyes is ranked 13th in Network Monitoring Software with 11 reviews. Kentik is rated 9.2, while ThousandEyes is rated 8.4. The top reviewer of Kentik writes " Flexibility for creating reports and gaining more visibility is a definite strength". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Kentik is most compared with Arbor DDoS, NETSCOUT nGeniusONE, SolarWinds NPM, Datadog and Cloudflare, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Dynatrace, Accedian Skylight, SolarWinds NPM and AppNeta by Broadcom.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.