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Kentik vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik enhances network management and cost efficiency, offering data insights while reducing engineering efforts, boosting operational efficiency and security.
Sentiment score
7.7
Zabbix offers cost-effective, scalable monitoring with no fees, reducing downtime and commercial software expenses while increasing ROI.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
 

Customer Service

Sentiment score
8.3
Kentik's customer service is efficient and responsive, with proactive communication and expertise, greatly enhancing user satisfaction.
Sentiment score
6.9
Zabbix support is praised for responsiveness, community resources, and expertise, though documentation and non-paid support need improvement.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
8.3
Kentik is praised for its scalability in large, global installations, handling increased data flows and integrating with Kubernetes.
Sentiment score
6.9
Zabbix is praised for its scalability, distributed architecture, and efficiency, despite needing robust databases for larger deployments.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
8.1
Users commend Kentik for its strong stability, minimal disruptions, efficient issue resolution, and satisfactory performance, especially in lab settings.
Sentiment score
7.6
Zabbix is reliable and stable, with minimal issues; users value its low resource use and effective monitoring.
Based on stability, I would give Kentik a nine.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
 

Room For Improvement

Kentik users desire enhanced permissions, UI, API access, integrations, AI, insights, cost-effectiveness, and alert and data features.
Zabbix users seek UI improvements, better documentation, enhanced reporting, security, automation, integration, and modern workload adaptations.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Kentik's pricing depends on usage factors, offering discounts for education, with annual and multi-year contracts available.
Zabbix, a cost-effective open-source solution, offers free access without hidden fees, making it popular for enterprise adoption.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
 

Valuable Features

Kentik offers real-time network visibility, customizable dashboards, and automation, enhancing security, performance, and user experience efficiently.
Zabbix provides open-source monitoring with customizable features, strong scalability, and robust support, ideal for cost-effective IT infrastructure management.
Overall, the ease of use and the fact that it meets client expectations are major positives.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Kentik is easy to use and set up.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
33rd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (17th)
Zabbix
Ranking in Network Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. The mindshare of Zabbix is 13.1%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
B Ahmed - PeerSpot reviewer
Enables seamless global client monitoring with reliable remote connectivity
I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…
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Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Comms Service Provider
8%
Manufacturing Company
7%
Educational Organization
22%
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
Kentik’s pricing is competitive in the marketplace. It depends on the sizing, and once you have the right sizing, it's usually okay.
What needs improvement with Kentik?
In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area. Specifically, more work is required to integrate AI for troubleshooting,...
What is your primary use case for Kentik?
I have been evaluating Kentik ( /products/kentik-reviews ) against other tools to see what it can provide differently. Primarily, I have used it for network monitoring, specifically in multi-vendor...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
We didn't use the commercial version. We used the free version.
What needs improvement with Zabbix?
I think it's the best solution for monitoring. I don't know any better.
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Kentik vs. Zabbix and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.