Kentik and New Relic both compete in the field of network and application performance monitoring. While Kentik offers robust network traffic management capabilities, New Relic has the upper hand in application performance monitoring with advanced analytics.
Features: Kentik offers comprehensive network traffic analysis and optimization, providing real-time visibility with tools like Data Explorer. It enhances security with DDoS alerting and offers efficient troubleshooting solutions. New Relic provides robust application performance monitoring with real-time error tracking, user-friendly dashboards, and custom instrumentation, offering deep insights into server and application performance.
Room for Improvement: Kentik could improve usability by enhancing user permissions and tailoring alerting options. New Relic would benefit from better data privacy controls and more competitive pricing strategies. Both could refine error insights and transaction capabilities.
Ease of Deployment and Customer Service:Kentik supports on-premises and private cloud deployments, providing exceptional customer service with prompt support and proactive communication. New Relic is ideal for public cloud and hybrid environments, offering highly praised support. Both companies excel in problem resolution and availability of technical support.
Pricing and ROI: Kentik offers competitive pricing for network management, providing significant ROI through operational efficiency despite potential high costs. New Relic is effective but often expensive, especially in complex implementations. It offers various pricing models but remains at a higher price point, delivering substantial value with its feature-rich platform.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Based on stability, I would give Kentik a nine.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Overall, the ease of use and the fact that it meets client expectations are major positives.
Kentik is easy to use and set up.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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