Try our new research platform with insights from 80,000+ expert users
Sprinklr Logo

Sprinklr Reviews

Vendor: Sprinklr
3.9 out of 5
Badge Ranked 1

What is Sprinklr?

Get the report
Helped 862,499 peers since 2012

Featured Sprinklr reviews

Sprinklr mindshare

As of July 2025, the mindshare of Sprinklr in the Social CRM category stands at 17.0%, down from 22.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Social CRM

PeerResearch reports based on Sprinklr reviews

TypeTitleDate
CategorySocial CRMJul 20, 2025Download
ProductReviews, tips, and advice from real usersJul 20, 2025Download
ComparisonSprinklr vs Salesforce Marketing CloudJul 20, 2025Download
ComparisonSprinklr vs Qualtrics XM PlatformJul 20, 2025Download
ComparisonSprinklr vs HootSuiteJul 20, 2025Download
Suggested products
TitleRatingMindshareRecommending
Salesforce Marketing Cloud4.212.6%98%58 interviewsAdd to research
Zendesk4.1N/A93%60 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Non Profit
7%
Retailer
7%
Real Estate/Law Firm
6%
Educational Organization
5%
Manufacturing Company
5%
Healthcare Company
5%
University
4%
Insurance Company
4%
Legal Firm
4%
Performing Arts
3%
Recruiting/Hr Firm
3%
Construction Company
3%
Energy/Utilities Company
3%
Wholesaler/Distributor
3%
Transportation Company
3%
Comms Service Provider
2%
Media Company
2%
Recreational Facilities/Services Company
2%
Government
1%
Pharma/Biotech Company
1%
Renewables & Environment Company
1%
Logistics Company
1%
Consumer Goods Company
1%
Sports Company
1%
Aerospace/Defense Firm
1%
Hospitality Company
1%
Marketing Services Firm
1%

Compare Sprinklr with alternative products

Learn more about Sprinklr

Sprinklr customers

Related questions