Earn 20 points
Salesforce Marketing Cloud is ranked 1st in Social CRM with 24 reviews while Sprinklr is ranked 2nd in Social CRM. Salesforce Marketing Cloud is rated 8.4, while Sprinklr is rated 0.0. The top reviewer of Salesforce Marketing Cloud writes "Scalable CRM to personalize customer experience". On the other hand, Salesforce Marketing Cloud is most compared with HubSpot Marketing Hub, Oracle Eloqua, Marketo and Microsoft Dynamics CRM, whereas Sprinklr is most compared with NICE CXone, Khoros Care, Sprout Social and Freshdesk.
See our list of best Social CRM vendors and best Social Media Management Systems vendors.
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.