We performed a comparison between Freshdesk and Sprinklr based on real PeerSpot user reviews.
Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.Freshdesk is ranked 1st in Customer Experience Management with 27 reviews while Sprinklr is ranked 2nd in Social CRM. Freshdesk is rated 8.4, while Sprinklr is rated 0.0. The top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". On the other hand, Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and Jira, whereas Sprinklr is most compared with NICE CXone, HootSuite, Sprout Social, Salesforce Marketing Cloud and Nimble.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.