Earn 20 points
Freshdesk is ranked 1st in Customer Experience Management with 10 reviews while Sprinklr is ranked 2nd in Social CRM. Freshdesk is rated 8.4, while Sprinklr is rated 0.0. The top reviewer of Freshdesk writes "Easy to use with great features and helpful technical support". On the other hand, Freshdesk is most compared with ServiceNow, JIRA Service Management, Microsoft Dynamics CRM, ManageEngine ServiceDesk Plus and Jira, whereas Sprinklr is most compared with NICE CXone, Khoros Care, Salesforce Marketing Cloud and Sprout Social.
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