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Salesforce Community Cloud vs Sprinklr comparison

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Salesforce Community Cloud Logo
798 views|321 comparisons
Sprinklr Logo
875 views|746 comparisons
Ranking
2nd
Views
798
Comparisons
321
Reviews
0
Average Words per Review
0
Rating
N/A
1st
Views
875
Comparisons
746
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview
Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
Sprinklr platform, grounded in Social Experience Core, unites internal teams, unifies customer data, and enables large companies to create competitive customer experiences. With the end to-end functionality of the Sprinklr platform - from listening to moderation to advertising, analytics, and more - all customer-facing teams use the same virtual workspace. The Sprinklr platform is built on a single code base, so from its very inception, it was created to have everything work together. Sprinklr is an open platform that connects to legacy systems like Marketo, Salesforce, and Nexgate. Its architecture supports thousands of users, dozens of teams, and the complexity of running 20+ social channels. Grounded in the Social Experience Core, Sprinklr platform provides fundamental step in creating seamless, relevant, and scalable customer experiencesprovide an extensive, unified system to manage your social media program on an enterprise level.
Offer
Learn more about Salesforce Community Cloud
Learn more about Sprinklr
Sample Customers
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
GoDaddy, Samsung, GAP, P&G, Nike, Cisco, Intel, NHL, Dell, Groupon, Starwood Hotels & Resorts, Virgin America, Frontier Airlines
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider17%
Financial Services Firm4%
Government4%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider17%
Financial Services Firm7%
Manufacturing Company6%

Salesforce Community Cloud is ranked 2nd in Community Platforms while Sprinklr is ranked 1st in Community Platforms. Salesforce Community Cloud is rated 0.0, while Sprinklr is rated 0.0. On the other hand, Salesforce Community Cloud is most compared with Sitecore Experience Platform, Acquia Cloud, Kentico and Lithium, whereas Sprinklr is most compared with Sprout Social, Salesforce Marketing Cloud, Freshdesk, Khoros Care and Sitecore Experience Platform.

See our list of best Community Platforms vendors and best Digital Experience Platforms (DXP) vendors.

We monitor all Community Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.