

Microsoft Azure and SAP S4HANA on AWS both compete in the cloud computing and enterprise solutions category. Based on features and versatility, Microsoft Azure seems to have the upper hand due to its broad range of services and global presence, which cater to varied IT needs, whereas SAP S4HANA on AWS excels in high-performance ERP capabilities for large organizations.
Features: Microsoft Azure offers a comprehensive cloud platform with services like distributed caching and CDN for improved performance, compatibility with a wide range of tools, and extensive PaaS offerings that enhance DevOps practices. SAP S4HANA on AWS benefits from the integrated HANA database for efficient real-time data processing and diverse ERP modules that optimize business processes.
Room for Improvement: Microsoft Azure could enhance its technical support services, simplify its pricing and subscription models, and improve integration with third-party applications. SAP S4HANA on AWS users report a need for better documentation and support services, lower licensing costs, and smoother transitions from legacy systems.
Ease of Deployment and Customer Service: Microsoft Azure's deployment options include public, private, and hybrid cloud models, offering flexibility but mixed support responsiveness. Its extensive service catalog might be challenging for new users. SAP S4HANA on AWS operates mainly in public and hybrid clouds, with AWS infrastructure being stable but custom implementations sometimes complex, affecting deployment times.
Pricing and ROI: Microsoft Azure presents varied pricing models from pay-as-you-go to enterprise contracts, albeit with complex structures that can lead to unexpected costs despite favorable ROI due to reduced overheads. SAP S4HANA on AWS tends to be costly, justified for its broad ERP features, yet the initial expenses may pose challenges for smaller enterprises seeking affordable solutions.
The value for money is good, and Microsoft Azure has positively impacted our operational costs.
When we use Microsoft Azure, it provides enhanced security from our perspective, though I am not certain about the financial return on investment or benefits for our users as I do not have that information.
On a very good implementation, usually, if the scale of the business is large, the implementation can give a payback within six, seven, or eight months of implementation.
Although our investment was higher compared to the previous ERP system, we are able to derive ROI from SAP S4HANA on AWS.
Microsoft needs to engage L3 and L2 in support when specified in service tickets.
The support from Microsoft Azure is good.
Regarding technical support from Microsoft, I find they are responsive and helpful, depending on which support package you're on.
They have a support model available, with first-level support handling initial issues when I integrate the system.
We received the right support during our implementation and continue to benefit from it.
Microsoft Azure is not just one product; it is a platform with multiple products within Microsoft Azure, and I would say it is scalable and would rate it a nine.
The scalability of Microsoft Azure is excellent for growth and adaptation, depending on company requirements.
It has different kinds of designs that allow for management and deployment in multi-zones, offering both scalable and non-scalable options.
AWS has been running probably 96% of Fortune 500 companies across the globe, so scalability is not an issue.
The product is versatile and can manage complexity beyond expectations.
We noticed a few critical servers went down due to a Microsoft Azure-end hardware issue.
We are now migrating clients without the zoning into mandatory multi-zone deployments, so if one zone goes down, their application and database remain live.
Microsoft Azure is quite stable, but recent outages and security issues have slightly decreased my confidence.
As a finance controller, we have seen improvements in finance deliverables, SLAs in payables, and reconciliation timelines.
Recent outages and security issues are also a concern, causing a decrease in confidence, especially when partnering with third-party companies.
The administrative side is suitable for technical people, but our finance and HR super users find it less user-friendly, as they prefer drag-and-drop features to build their own solutions without contacting IT.
There is still room for improvement in terms of pricing.
The interface and interaction with the technical team require intensive training.
SAP introduced flexible workflows, which are even better if I want customized workflows for my documentation within the procurement domain.
Having these integrations as a single source rather than working in silos would be beneficial for customers.
Microsoft solutions might be cheaper than some services like AWS, but some solutions may be more expensive depending on the services compared.
Copilot is expensive based on recent pricing for our POC.
They have discounts and also provide promotions for a three-year reservation which comes with significant discounts on the infrastructure part.
SAP is not cheap, with many hidden costs encountered during implementation.
The initial setup required a higher investment, but the return on investment has justified the cost.
Power BI, another feature of Azure, is extremely elegant and has robust features that support forecasting using R and Python.
If Microsoft gives a report, such as a server performance report in a detailed way, which shows what is consuming more CPU, memory, and disk IO, and network utilization during a particular time, it would be helpful to visualize that information.
What is very interesting in terms of scalability is the automatic possibilities to provision some new machines to be able to absorb the number of users we have in the system.
The costing and personnel planning integration are among the strongest areas of this solution.
From the finance side, we have enhanced our internal controls and reduced the timeline for closing the month from a year to just two days.
It manages complexity in various industries such as banking, manufacturing, and trading.
| Product | Market Share (%) |
|---|---|
| Microsoft Azure | 13.5% |
| SAP S4HANA on AWS | 2.8% |
| Other | 83.7% |


| Company Size | Count |
|---|---|
| Small Business | 140 |
| Midsize Enterprise | 53 |
| Large Enterprise | 148 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 8 |
| Large Enterprise | 15 |
Microsoft Azure integrates services and offers flexibility, ensuring compatibility with diverse environments. Its scalability, security, and cost-efficient features enhance deployment and management, making it ideal for infrastructure services and application hosting.
Azure provides a comprehensive suite of tools for application deployment, virtual machine management, and data analytics. It allows seamless integration with Power BI and offers a user-friendly interface supported by detailed documentation and technical support. Though users appreciate its capabilities, they sometimes face challenges with costs, setup, and interface complexity, alongside integration and performance issues. Frequent updates and a learning curve are also noted, though Azure's cloud-based security and scalability remain critical for disaster recovery and business continuity.
What are Azure's key features?Microsoft Azure is widely implemented in industries like financial services, healthcare, and logistics for hosting enterprise applications and vital services. Companies utilize its capabilities for IoT applications, DevOps, and Kubernetes clusters, benefiting from its cloud migrations, data analytics, and active directory support.
SAP customers of all sizes can fully realize all the benefits of the SAP S/4HANA, on-premise edition on the AWS Cloud. With SAP S/4HANA, on-premise edition on the AWS Cloud you can:
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