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Amazon AWS vs SAP S4HANA on AWS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
7.4
SAP S4HANA on AWS boosts performance, efficiency, and ROI, with payback in months and long-term financial benefits.
On a very good implementation, usually, if the scale of the business is large, the implementation can give a payback within six, seven, or eight months of implementation.
Although our investment was higher compared to the previous ERP system, we are able to derive ROI from SAP S4HANA on AWS.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
6.5
SAP S4HANA on AWS support receives mixed reviews; AWS prompt, SAP varies, necessitating improvement and expertise due to complexity.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
We received the right support during our implementation and continue to benefit from it.
They have a support model available, with first-level support handling initial issues when I integrate the system.
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
7.8
SAP S4HANA on AWS provides scalable support for large enterprises, integrates well, but requires technical expertise for efficient scaling.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
AWS has been running probably 96% of Fortune 500 companies across the globe, so scalability is not an issue.
The product is versatile and can manage complexity beyond expectations.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
7.8
SAP S4HANA on AWS is praised for stability and reliability, though performance can vary with specific setups and configurations.
As a finance controller, we have seen improvements in finance deliverables, SLAs in payables, and reconciliation timelines.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
SAP S4HANA on AWS needs better integration, cost efficiency, user-friendly interfaces, improved support, scalability, and enhanced deployment resources.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
Having these integrations as a single source rather than working in silos would be beneficial for customers.
SAP introduced flexible workflows, which are even better if I want customized workflows for my documentation within the procurement domain.
The interface and interaction with the technical team require intensive training.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
SAP S4HANA on AWS is costly but offers value with flexibility, significant enterprise investment, and potential discounts.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
The initial setup required a higher investment, but the return on investment has justified the cost.
SAP is not cheap, with many hidden costs encountered during implementation.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
SAP S4HANA on AWS offers a user-friendly interface, real-time processing, scalability, AI integration, and cost-effective, high-availability hosting.
I particularly appreciate the recommendation engines they have recently created on the services, such as Savings Plans recommendations and Reserved Instances recommendations, which are very helpful, along with the analyzers such as their IAM analyzer and Access Analyzer.
Their infrastructure is robust, allowing for increased capacity as user volume grows.
The costing and personnel planning integration are among the strongest areas of this solution.
From the finance side, we have enhanced our internal controls and reduced the timeline for closing the month from a year to just two days.
The configurations are quite comprehensive, and the product can handle many complex scenarios.
 

Categories and Ranking

Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
PaaS Clouds (2nd)
SAP S4HANA on AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
7th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Amazon AWS is 12.7%, down from 22.3% compared to the previous year. The mindshare of SAP S4HANA on AWS is 3.9%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
AtifNajam - PeerSpot reviewer
Strong integration in manufacturing and enhances flexibility with useful workflow management
Installation is very straightforward, however, implementation takes years or months based on the project's size. In manufacturing, the requirement might go from ten to 12 people. If I'm a sales-oriented company, such as an FMCG or something else, then I might need around seven or eight people at the very minimum. It is not an easy task to migrate. If I'm moving from a different ERP to S/4HANA, I need a proper project that probably spans several months, with significant engagement from both the business side and the technical side. I need an opportunity partner on it. Processing to SCE S/4HANA takes a bit of effort.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
University
7%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What do you like most about SAP S4HANA on AWS?
With extensive data and a sizable client base, this ensures seamless operations, responsiveness, and overall reliability, addressing our enterprise-scale needs effectively.
What is your experience regarding pricing and costs for SAP S4HANA on AWS?
The initial setup required a higher investment, but the return on investment has justified the cost.
What needs improvement with SAP S4HANA on AWS?
Currently, we have some integration areas like Concur and Ariba that could be improved. Having these integrations as a single source rather than working in silos would be beneficial for customers.
 

Also Known As

Amazon Web Services, AWS
SAP S/4HANA on AWS
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Brigade Group, DoHome, Royal FloraHolland
Find out what your peers are saying about Amazon AWS vs. SAP S4HANA on AWS and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.