Are there any reasons to opt for Rackspace vs. its cloud competitors?

Community Manager at PeerSpot (formerly IT Central Station)
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PeerSpot user
4 Answers
Jul 15, 2014

Unfortunately all cloud solutions are not created equal. There are a number of good cloud and hosting vendors that offer skills and services that differ from Rackspace. Depending on the security, compliance, support and flexibility you need in your solution there are some alternatives that have better services in these areas.

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it_user95991 - PeerSpot reviewer
Consultant at a comms service provider
Jul 11, 2014

Rackspace is just a tiny part of the rest. Environment, security and reability are the most important points that must be seen together with Rackspace.

it_user120975 - PeerSpot reviewer
Manager of Infrastructure at a comms service provider with 1,001-5,000 employees
Jul 10, 2014

I think Rackspace cloud effort around infrastructure as service are just a way to get folks to sign for the private colocation. They do not appear to take LaaS very seriously as they have not implemented Security Groups or VLAN like network that is the most basic security feature one can ask for a public facing hosting. That was at least my experience with them.

it_user72771 - PeerSpot reviewer
Info Sec Consultant at Size 41 Digital
Real User
Top 5
Jul 10, 2014

Irrespective of any other points, Rackspace's support is pretty awesome and I think that is one area that they truly excel in. I found their products to be great and they do what they say on the tin but - it is the knowledge that should something terrible happen to the webserver or DBs then they have such a fantastic committed team who can solve even the squirliest of issues.

This is my actual experience of Rackspace.

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Related Questions
it_user3396 - PeerSpot reviewer
Team Lead at Tata Consultancy Services
Dec 9, 2014
Hi Cloud Gurus,Would you please share your take on Cloud Computing & Cloud Services?What are pro/cons of Rackspace vs. the other leading vendors in this hot field?Thanks in advance + Happy Holidays.
2 out of 10 answers
it_user156270 - PeerSpot reviewer
Director of Engineering
Dec 8, 2014
Hi, Please find my response as below: Q) Would you please share your take on Cloud Computing & Cloud Services? Ans) Cloud Services is Consumer and Business products, services and solutions that are delivered and consumed in real-time over the Internet Features like 1) Offsite, provided by third-party provider 2) Accessed via the Internet 3) Minimal/no IT skills to “implement” 4) Provisioning - self-service requesting, near real-time deployment, dynamic & fine-grained scaling. 5) Pricing - fine-grained & usage-based pricing capability. 6) User Interface - browser & successors. 7) System Interface - Web services APIs, providing a standards-based framework for accessing and integrating with and among cloud services 8) Shared resources/common versions - the shared asset approach improves supplier and customer economics Cloud Computing is an emerging IT development, deployment and delivery model, enabling real-time delivery of products, services and solutions over the Internet (i.e., enabling cloud services) Features like 1) Infrastructure systems (e.g., servers, storage, networks) 2) Application software that provides web-based UIs, web services APIs, multi-tenant architecture and a rich variety of configuration options. 3) Application development and deployment software 4) System and application management software 5) IP Networks that connect end users to “the cloud” and the infrastructure components of the cloud to each other 6) For all of the above, pricing agreements for cloud services providers that scale technology costs with their cloud services volumes/revenues. Q) What are pro/cons of Rackspace vs. the other leading vendors in this hot field? Ans) Please check our company website blog link given below, where in I have compared the top three cloud providers. http://www.exelanz.com/2014/10/cloud-services-top-3-cloud-computing-providers-comparison-chart-2/ Let me know if you have any queries.
it_user153045 - PeerSpot reviewer
CEO at a tech services company
Dec 8, 2014
You point out Rackspace as a leader for IaaS. In my eyes this is not true in all points. For our customers and myself it would stick to the following: Rackspace Public Cloud is a developer-centric offering, and has appealed primarily to small businesses seeking a replacement for low-cost mass-market hosting. Although Rackspace now delivers a solid set of basic features, it has not been able to keep up with the pace of innovation of the market leaders, nor maintain a competitive price. Rackspace is refocusing its business upon customers that need expert managed services for mission-critical needs, rather than trying to compete directly for self-managed cloud IaaS against hyperscale providers that can rapidly deliver innovative capabilities at very low cost, or against established IT vendors that have much greater resources and global sales reach. Rackspace is focused on a hybrid cloud strategy, for customers who want managed cloud infrastructure both in their internal data centers and in Rackspace data centers. Increasingly, it will compete against large IT outsourcers that are moving down-market with lighter-weight managed services offerings that use the customer's choice of a best-in-class cloud IaaS offering and are facilitated by inexpensive, offshore labor. Rackspace has made many cloud-related acquisitions, in order to enhance its cloud capabilities and rapidly expand the number of developers it employs. However, Rackspace has not integrated these acquisitions into a cohesive whole. Many of these acquisitions actually can manage or operate with multiple cloud IaaS providers. While this potentially positions Rackspace for future multicloud management, and enables it to take advantage of the growth of competitors, it does not create a compelling value proposition for using Rackspace's own cloud IaaS offerings. http://www.gartner.com/technology/reprints.do?id=1-1UKQQA6&ct=140528&st=sb
Community Manager at PeerSpot (formerly IT Central Station)
Oct 2, 2014
He wrote: "It would be a bonus if they could automatically move around virtual machines in a clustered environment. We've had several problems where another host on a shared machine is getting a denial of service or overloading the server." Have you had that experience? What changes would you make to this product if you could?
See 2 answers
it_user67809 - PeerSpot reviewer
Architect at a tech services company
Oct 1, 2014
So, this is actually timely as both AWS and Rackspace do not have “Live Migration”. Only VMWare and Google have this. Live Migration is the feature that would allow instances to migrate from poorly performing VMs to healthier ones
it_user134766 - PeerSpot reviewer
DevOps Engineer & Cloud specialist with 501-1,000 employees
Oct 2, 2014
I agree, they really need to work on the implementation of vmotion between the hosts, maybe as a feature of openstack nova-evacuate module. Another thing they should have are heat templates oriented to PaaS solutions, not all the customers want to pay for managed services.
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