Kaseya VSA vs N-able N-sight Remote Monitoring & Management comparison

Kaseya and N-able are both solutions in the Remote Monitoring and Management (RMM) category. Kaseya is ranked #2 with an average rating of 7.5, while N-able is ranked #11 with an average rating of 6.5. Kaseya holds a 11.1% mindshare in RMM, compared to N-able’s 3.6% mindshare. Additionally, 84% of Kaseya users are willing to recommend the solution, compared to 90% of N-able users who would recommend it.

Kaseya VSA

Read 32 Kaseya VSA reviews

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838 Comparison Views

84% willing to recommend

N-able N-sight Remote Monit...

Read 14 N-able N-sight Remote Monitoring & Management reviews

608 Views
432 Comparison Views

90% willing to recommend

Kaseya VSA

N-able N-sight Remote Monit...

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Executive SummaryUpdated on Jan 2, 2025

Kaseya VSA and N-able N-sight Remote Monitoring & Management are both competitors in the IT management solutions category. Based on user feedback, Kaseya VSA holds a slight advantage due to its robust automation and remote management features.

Features: Kaseya VSA stands out with its powerful automation capabilities, remote management, and patch management features. Live Connect offers seamless remote support without disrupting the user. N-able N-sight excels in device control, offering real-time monitoring and an integrated dashboard for hardware and software environments.

Room for Improvement: Kaseya VSA users suggest enhancements in patch management and improved support for the latest operating systems, emphasizing the need for better security features. N-able N-sight users want better reporting functionalities, expanded mobile support for Android, and a more user-friendly interface in features like patch management and Take Control. Streamlined user interfaces and improved customer experiences are desired in both products.

Ease of Deployment and Customer Service: Kaseya VSA offers multiple deployment options including on-premises and cloud, though its customer service is varied with reports of delays. N-able N-sight provides smoother deployments on private and public clouds. While N-able's technical support is generally good, there is noted room for improvement. Kaseya's direct support approach may bring implementation hurdles.

Pricing and ROI: Kaseya VSA is seen as expensive but offers substantial value through rich features that enhance efficiency for managed service providers. N-able N-sight uses a per-node pricing model and is considered average, allowing scalability according to business needs. Users of both solutions report satisfaction with ROI, despite differing pricing structures.

To learn more, read our detailed Kaseya VSA vs. N-able N-sight Remote Monitoring & Management Report (Updated: June 2025).

Buyer's Guide

Kaseya VSA vs. N-able N-sight Remote Monitoring & Management

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya VSA

Ranking in Remote Monitoring and Management (RMM)

2nd

Average Rating

7.6

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Patch Management (9th)

N-able N-sight Remote Monit...

Ranking in Remote Monitoring and Management (RMM)

11th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Kaseya VSA is 11.1%, up from 9.5% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 3.6%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Charles Sedano

Owner at PC Systems of Mo, Inc.

Has indicators that tell us if a machine is idle, in use, powered off, etc.

The unique thing I like most about Kaseya VSA is the quick indicators that tell us if a machine is idle, in use, powered off, etc. This allows us to handle client tasks when their machine is idle. We're currently migrating from Kaseya VSA nine to ten. Nine's automation capabilities don't exist, which is the main reason we're upgrading to ten.

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Yazan Albaw

Customer Success Director at We Cybers

N-sight RMM provides comprehensive remote monitoring and management, enabling IT professionals to manage, monitor, and support IT infrastructure efficiently from a single platform

N-sight RMM delivers comprehensive visibility into your clients' infrastructure, outperforming competitors by supporting multiple platforms such as Windows and Linux. Our custom-designed agent streamlines network discovery, eliminating the need for manual device checks. With its easy deployment across a small address range, N-sight automatically identifies all networks at the client site and deploys the agent efficiently. The solution integrates various monitoring mechanisms, allowing us to manage hardware and software status, track assets, and configure custom scripts in conjunction with Active Directory. It also supports web protection and desktop encryption, all manageable from a unified dashboard. For clients utilizing cloud services, web filtering, or WebProtect, N-sight enables rapid deployment of web protection and antivirus software across thousands of devices. Its multi-tenant design is ideal for MSPs, providing separate dashboards for each customer and enabling client access to manage their own environments. N-sight RMM is essential for effective resource management. Clients appreciate the platform's ability to simplify operations, including dashboard access, asset tracking, report generation, and help desk support. The integration with N-able Data Protection allows us to manage and monitor jobs through the N-sight dashboard, streamlining daily operations. Additionally, N-sight offers patch management and remote access capabilities. When discussing our services with clients, we highlight the benefits of our comprehensive dashboard for device control and visibility. This includes patch management, scheduling, and approval of updates, as well as endpoint security configurations. By including these features in our managed services, clients benefit from a full spectrum of IT management solutions tailored to their needs.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution was scalable."

"The most valuable features of Kaseya VSA are remote control, live connect, and automation."

"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."

"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."

"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

"The remote support is the most valuable aspect of the solution."

"I like the remote control, audit, inventory, patch management, software management, and monitoring features."

"Regarding the patching and software management, for me, it's the best path."

More Kaseya VSA pros

"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

"I find all features of N-able N-sight Remote Monitoring & Management valuable, but the most valuable is its monitoring feature. The solution has great monitoring functionalities. For example, you can monitor a device in terms of its RAM, CPU, etc. You can also monitor the connectivity through N-able N-sight Remote Monitoring & Management, and you can also check whether a device is down or up through the solution. I also like that you can monitor Windows servers, Linux servers, printers, network devices, and virtualization servers such as VMware and Hyper-V using N-able N-sight Remote Monitoring & Management. You can also monitor disk utilization, HTTPS, whether an SSL certificate is valid or expired, etc., through the solution. Apart from monitoring, I also find patch management as one of the most valuable features of N-able N-sight Remote Monitoring & Management. You can use it for Windows updates, as a patch management example. You can even manage and monitor servers and backup services via N-able N-sight Remote Monitoring & Management, so whenever there's a backup failure or issue, you'll receive alerts from the solution, as long as it's configured as a Windows service, so you can even do a lot of preventive maintenance activities with the help of N-able N-sight Remote Monitoring & Management. The solution is one of the best RMM solutions I've used so far. It's user-friendly, and it's pretty easy to use because you only need one interface where you can do a lot of activities. As a technician, I'm always concerned with time because if I have to troubleshoot an issue or a major incident, if I have to jump into two or three systems and open a few tabs on those systems, it'll be very hectic, especially if I have to switch between each step to see what's going on. In N-able N-sight Remote Monitoring & Management, it's pretty easy to do because I have one interface and one tab where I can do a lot of processes and activities."

"The integrated backup and the scripting are good."

"The solution is user-friendly."

"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

More N-able N-sight Remote Monitoring & Management pros

Cons

"The technical support of the solution is an area with shortcomings that needs improvement."

"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."

"The network monitoring module today is not the best one."

"There is room for improvement in the integrated mobile device management, MDM."

"I would like to see improved virtual infrastructure management."

"It never functioned as intended."

"The predefined reports are not up to the mark and you have to do a lot of customization."

"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."

More Kaseya VSA cons

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"Additionally, N-sight has an anti-human device manager, but it is only for Apple iOS devices, not for Android."

"The patch management of the solution could improve."

"The solutions could improve by adding more features."

"I would like to see notifications sent with SMS."

"The SentinelOne integration is not great."

"It would be great if the pricing model could be improved and the solution was more affordable."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

More N-able N-sight Remote Monitoring & Management cons

Pricing and Cost Advice

"We use annual licensing, but we also have a special agreement."

"It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."

"We were looking at a price of $22.50 cents per user."

"You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients. I would recommend giving Kaseya serious consideration and I would recommend implementing it."

"It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."

"We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."

"I think it costs more than ManageEngine."

"Licensing is available on a yearly basis and is priced per node."

More Kaseya VSA pricing and cost advice

"The product is fairly priced."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"There is a license required for this solution."

"It's expensive and out of our budget."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"The solution is not very expensive."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Performing Arts

Educational Organization

Healthcare Company

Computer Software Company

18%

Comms Service Provider

16%

Performing Arts

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya VSA?

The most valuable feature of Kaseya VSA is the ability to control laptops remotely.

See all answers

What needs improvement with Kaseya VSA?

The network monitoring module today is not the best one. If it can improve, it would be better.

See all answers

What is your primary use case for Kaseya VSA?

We are a reseller. I am conducting some research since we are a vendor for the Kaseya solution.

See all answers

What is your experience regarding pricing and costs for N-able Remote Monitoring & Management?

The pricing is straightforward: it is based on a per-node basis. A node is a device that you would like to monitor to install the agent. The pricing is neither cheap nor expensive; it falls within ...

See all answers

What is your primary use case for N-able Remote Monitoring & Management?

We use the solution to monitor, automate, and protect the clients and environments.

See all answers

What do you like most about N-able Remote Monitoring & Management?

The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type.

See all answers

Comparisons

NinjaOne vs Kaseya VSA

Compared 13% of the time

ConnectWise RMM vs Kaseya VSA

Compared 12% of the time

ConnectWise Automate vs Kaseya VSA

Compared 12% of the time

N-able N-central vs Kaseya VSA

Compared 10% of the time

ManageEngine Patch Manager Plus vs Kaseya VSA

Compared 2% of the time

More Kaseya VSA Competitors

Datto Remote Monitoring and Management vs N-able N-sight Remote Monitoring & Management

Compared 39% of the time

N-able N-central vs N-able N-sight Remote Monitoring & Management

Compared 19% of the time

NinjaOne vs N-able N-sight Remote Monitoring & Management

Compared 8% of the time

ManageEngine Endpoint Central vs N-able N-sight Remote Monitoring & Management

Compared 5% of the time

Zabbix vs N-able N-sight Remote Monitoring & Management

Compared 5% of the time

More N-able N-sight Remote Monitoring & Management Competitors

Product Reports

Buyer's Guide

Kaseya VSA

April 2025

Download Kaseya VSA product report

Buyer's Guide

N-able N-sight Remote Monitoring & Management

May 2025

N-able N-sight Remote Monitoring & Management report

Download N-able N-sight Remote Monitoring & Management product report

Also Known As

No data available

N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management

Overview

Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Kaseya VSA Features

Kaseya VSA has many valuable key features. Some of the most useful ones include:

Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.

Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.

Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.

Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.

Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.

Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

Kaseya VSA Benefits

There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.

Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.

Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.

Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

Reviews from Real Users

Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company.

PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

Kaseya

RMM software designed for next-level protection

Defend Windows and Apple devices with flexible, real-time remote monitoring and management, and a simple dashboard highlighting critical information during operational peaks.

Patch Microsoft and more

Keep devices compliant and secure with flexible patch management that easily allows MSPs to patch every aspect of the MSFT Environment and beyond.

N-able

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

NetSys Network Systems

Buyer's Guide

Kaseya VSA vs. N-able N-sight Remote Monitoring & Management

June 2025

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