We performed a comparison between N-able N-sight Remote Monitoring & Management and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."
"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."
"The solution is user-friendly."
"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."
"We like that this solution is in real-time, it gives us real-time monitoring."
"The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."
"The reporting for this solution has been most valuable."
"The integrated backup and the scripting are good."
"The fact that it's user-friendly and it has a chat option. These are my two favorite features."
"TeamViewer Remote Management is easy to use and user-friendly."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"Almost all the features are valuable to me, like the scalable feature and its highly interactive software."
"It's considered a trusted application."
"Transferring files and viewing data work well with TeamViewer Remote Management."
"The product is secure."
"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."
"It would be great if the pricing model could be improved and the solution was more affordable."
"Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved."
"There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information."
"The patch management of the solution could improve."
"The solutions could improve by adding more features."
"The SentinelOne integration is not great."
"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."
"We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand."
"The solution is a bit expensive. It could be cheaper."
"VPN connection is an area with shortcomings that need improvement in the solution."
"I have contacted customer service and support a couple of times, but it was not good."
"I want TeamViewer Remote Management to incorporate more integrations."
"Using the solution’s remote connection causes some lagging issues."
"I don't like having so many updates."
"It could be more secure."
"There should be an enterprise version of the solution."
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N-able N-sight Remote Monitoring & Management is ranked 6th in Remote Monitoring and Management (RMM) with 13 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. N-able N-sight Remote Monitoring & Management is rated 8.2, while TeamViewer Remote Management is rated 8.4. The top reviewer of N-able N-sight Remote Monitoring & Management writes "User-friendly and allows you to do different activities on a single interface, and gives you visibility into multiple devices, but its reporting interface and report generation could be improved". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". N-able N-sight Remote Monitoring & Management is most compared with N-able N-central, Zabbix, NinjaOne, ConnectWise RMM and Fortinet FortiSIEM, whereas TeamViewer Remote Management is most compared with Azure Bastion, NinjaOne, Datto Remote Monitoring and Management and Kaseya VSA. See our N-able N-sight Remote Monitoring & Management vs. TeamViewer Remote Management report.
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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
