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ConnectWise RMM vs N-able N-sight Remote Monitoring & Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.
Sentiment score
6.3
N-able N-sight boosts ROI by streamlining remote access and server monitoring, reducing costs and improving client management efficiency.
It saves probably more than 50% of the time that would have been required, likely around 75%.
Manager, Technical Team at Expert It Solutions Alberta
 

Customer Service

Sentiment score
8.1
ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.
Sentiment score
6.3
N-able N-sight RMM support is praised for responsiveness and efficiency, with most users reporting high satisfaction and prompt service.
The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.
System Administrator at a computer software company with 11-50 employees
If I need any assistance, I go onto our guide portal.
Project Engineer at Moksh Tech
I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.
Manager, Technical Team at Expert It Solutions Alberta
I am happy with the technical support from SolarWinds regarding the product.
Chief Executive Officer at SOIT Business Solutions
 

Scalability Issues

Sentiment score
8.4
ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.
Sentiment score
7.9
N-able N-sight RMM scales efficiently for SMEs, allowing expansion and integration without issues, benefiting IT departments.
The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.
System Administrator at a computer software company with 11-50 employees
I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.
Project Engineer at Moksh Tech
It's affordable, and I have no problem with the cost; the top tiers are affordable for managing about 500 to 1,000 devices.
Chief Executive Officer at SOIT Business Solutions
 

Stability Issues

Sentiment score
8.7
ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.
Sentiment score
7.2
Users consider N-able N-sight reliable and efficient, with minor network issues resolved through updates, enhancing time-saving features.
 

Room For Improvement

ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.
N-able N-sight requires improved reporting, patch management, user interface, mobile features, consistent support, and Android device management.
We always have problems where we can't log into it, so we have to use the web version.
Project Engineer at Moksh Tech
The pricing for ConnectWise RMM is reasonable.
Manager, Technical Team at Expert It Solutions Alberta
AI could be applicable in the product to check server issues, find solutions, log tickets, fix problems, and close tickets automatically, which would be great.
Chief Executive Officer at SOIT Business Solutions
 

Setup Cost

ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.
N-able N-sight pricing is perceived high, with costs varying by nodes and features, impacting adoption but valued for scalability.
My experience with pricing, setup cost, and licensing was very smooth.
System Administrator at a computer software company with 11-50 employees
 

Valuable Features

ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.
N-able N-sight provides real-time monitoring, remote access, and multi-platform support, optimizing efficiency for MSPs with its user-friendly interface.
Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.
Project Engineer at Moksh Tech
The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.
Manager, Technical Team at Expert It Solutions Alberta
ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.
System Administrator at a computer software company with 11-50 employees
 

Categories and Ranking

ConnectWise RMM
Ranking in Remote Monitoring and Management (RMM)
7th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (54th), Server Monitoring (16th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Patch Management (16th), Unified Endpoint Management (UEM) (16th)
N-able N-sight Remote Monit...
Ranking in Remote Monitoring and Management (RMM)
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of ConnectWise RMM is 7.5%, up from 7.2% compared to the previous year. The mindshare of N-able N-sight Remote Monitoring & Management is 4.8%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
ConnectWise RMM7.5%
N-able N-sight Remote Monitoring & Management4.8%
Other87.7%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Faiz Fortune - PeerSpot reviewer
Project Engineer at Moksh Tech
Automated monitoring has streamlined time tracking and project management across all clients
I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.
Daniel Gombe - PeerSpot reviewer
Chief Executive Officer at SOIT Business Solutions
Remote management and incident handling have improved with customizable alerts and efficient patch management
The best feature in N-able N-sight Remote Monitoring & Management is the ease of use because I can remote into any machine that's under management without having to drive out to the customer all the time. It helps to reduce workflows because I can create scripts that I can automate, so I don't have to have many people working for me. It helps to reduce incident response times because it's a combination of tools that logs incidents to the PSA, creates tickets, and allows us to manage incidents all in one for an MSP. It does improve service delivery because we can see what's wrong with certain devices before even the customer has a problem, allowing us to remedy it with the necessary tools.
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Performing Arts
8%
Outsourcing Company
13%
Comms Service Provider
12%
Construction Company
10%
Performing Arts
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?
My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...
What needs improvement with Continuum Command?
I have not noticed any limitations or pain points so far.
What is your primary use case for Continuum Command?
I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...
What is your primary use case for N-able Remote Monitoring & Management?
The typical use case for my clients is that there is no atypical case. I use N-able N-sight Remote Monitoring & Management to have a warning about the state of endpoint and server and also to p...
What needs improvement with N-able Remote Monitoring & Management?
There is room for improvement in the functional aspects of N-able N-sight Remote Monitoring & Management. For example, it should evaluate the penetration of assets and enhance asset management ...
What advice do you have for others considering N-able Remote Monitoring & Management?
My relationship with N-able is as an end-user; I work as an MSP and use this solution to manage my customer endpoints. Regarding the pricing of this tool, I don't have any suggestions. I think the ...
 

Also Known As

Continuum Command, Continuum RMM
N-able Remote Monitoring & Management, SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
 

Overview

 

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
NetSys Network Systems
Find out what your peers are saying about ConnectWise RMM vs. N-able N-sight Remote Monitoring & Management and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.