Cisco Meeting Server and Microsoft Teams both compete in the enterprise communication and collaboration category. Microsoft Teams holds the upper hand due to its extensive integration capabilities and innovative features.
Features: Cisco Meeting Server provides robust on-premises video conferencing with strong security, scalability, and supports complex, large-scale enterprises. Microsoft Teams offers a comprehensive suite of collaboration tools integrated with the Office 365 ecosystem, seamless transitions between collaboration, file sharing, and communication, and solid integration with other Microsoft services.
Room for Improvement: Cisco Meeting Server could enhance its cloud capabilities and reduce the complexity of its initial setup. Expanding integration options beyond current offerings would also be beneficial. Microsoft Teams could work on improving resource usage efficiency, especially in environments focusing on heavy processing tasks. Enhancements in offline functionality would make Teams more versatile. More customization options in the user interface could improve user experience.
Ease of Deployment and Customer Service: Cisco Meeting Server offers a reliable on-premise deployment model with dedicated enterprise support. Microsoft Teams provides quick deployment as a cloud-centric solution, with extensive self-service support and active community resources.
Pricing and ROI: Cisco Meeting Server involves significant upfront costs for hardware, suitable for enterprises focused on long-term, scalable solutions, achieving favorable ROI in such cases. Microsoft Teams operates on a subscription model, allowing for lower initial investment and higher flexibility, offering prompt ROI with scalable options aligned with business growth.
| Product | Market Share (%) |
|---|---|
| Microsoft Teams | 2.7% |
| Cisco Meeting Server | 3.6% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 43 |
| Large Enterprise | 70 |
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
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