Microsoft Exchange Reviews

I have one major use case for Microsoft Exchange, which is primarily this.

The most beneficial aspects of Microsoft Exchange are that it is solid, dependable, and reliable. Rather than relying on machine learning, which failed badly, we have gone with human learning instead and trained people how not to abuse their email.

From a security standpoint, advanced security capability could be better to protect my company in general. In summary on security, it could be better, but it suffices at the moment along with human training.

I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, it does not particularly alter its behavior quickly. It does alter over a long period of time, but people get sick of marking things as spam repeatedly.

I think the functionality of Microsoft Exchange is not that advanced; you could always add more features to any software.

I have been using Microsoft Exchange for about eight years now.

I would not say the solution is 100% stable; no solution is 100% stable, but it is as good as expected.

I find it scalable as expected; there are very few limits.

I have never actually had to deal with Microsoft's technical support myself. I have never dealt with Microsoft's technical support because we do use an outsourced consultant for the more technical aspects of it.

Negative

I have never used a solution similar to Microsoft Exchange from other vendors because our user base is too diverse for that.

I would say the installation of Microsoft Exchange is straightforward; it seems to be very straightforward. It is all cloud-based.

I am aware of pricing aspects, and I would say it is affordable for what it is.

I have worked with Cisco, Grafis, and Proofpoint for various needs, but currently, I am not engaged in anything specific as that was an investigation I did on what alternatives there were to Proofpoint, and we did not proceed with anything in particular. I just used that report as an information source.

I do use Cisco Secure Email, Grafis, and Proofpoint Email Protection when needed, but we were using Proofpoint before, and we are no longer using it.

I am currently using Microsoft Exchange as our email solution.

We are a client of Microsoft; there is no partnership between my company and Microsoft.

My experience with Microsoft Exchange is as good as the generic email.

I do not use Microsoft Exchange to synchronize emails across devices, and it is not part of my workflow.

The protocols I mostly use with Microsoft Exchange for integration are SMTP.

I do not use the shared calendars feature in Microsoft Exchange.

Data loss prevention is something we are not really using or utilizing at the moment.

My overall review rating for Microsoft Exchange is 8.

I use the product to help customers build their infrastructure, support their existing operations, or troubleshoot their Exchange environment. 

My use cases span setting up on-premises solutions to configuring hybrid environments involving Office 365.

The platform has significantly streamlined communication and collaboration for my clients, offering reliable email and calendaring services. It also provides compliance features like email journaling, which is critical for legal and regulatory purposes.

The Database Availability Group (DAG) is the solution's most valuable feature. It ensures high availability and resilience, allowing seamless recovery from potential failures and making it a reliable option for business-critical operations.

The solution's hybrid deployment process could be improved, particularly for customers who initially started in the cloud and may want to return to an on-premises setup. Microsoft could make this transition more flexible.

I have been working with Microsoft Exchange since version 5.4.0, which has been approximately 27 or 28 years.

The product is stable when implemented by experienced professionals.

The platform scales well, especially with the use of hybrid cloud environments. However, to maintain performance at scale it may require careful management of resources and configurations.

Microsoft’s support for Exchange is adequate, but their shift away from partner-focused business models has caused delays in getting timely support. Their support team may not always have the depth of knowledge needed, particularly for complex on-premises or hybrid scenarios.

For someone with my level of experience, the setup is straightforward. However, for less experienced users, the complexity of configuring Exchange, especially in hybrid environments, can be challenging.

I handle the implementation in-house due to my extensive experience with Exchange. However, for those who have in-house expertise, engaging a vendor with specialized knowledge is crucial for a smooth setup.

The product pricing is reasonable if you utilize its full suite of features. However, it may feel expensive for users who only require basic email services.

Exchange was selected based on its advanced features, such as archiving, legal compliance, and multi-site support, which were not fully available in open-source alternatives.

I advise investing in proper training or expert support is essential for maximizing the product's potential.

Overall, I rate it a seven out of ten. 

We use the platform for scheduling and managing meetings. We regularly use the calendar function to select and integrate schedules with Microsoft Teams for seamless communication and collaboration.

One major area for improvement is the need for repeated authentication when running a meeting. This requirement for users to sign in and authenticate their mail each time they access the service is complicated, as employees need to be able to access their accounts anytime, anywhere. Additionally, the functionality for replying to conversations using a link has deteriorated in the newer version of Outlook, an issue that needed to be present in previous iterations.

We've been using Microsoft Exchange for three years.

The setup was straightforward, particularly because it is cloud-based, simplifying the installation process.

We currently utilize Python AI tools to handle graphical views, financial documents, and financial questions, which complements our use of Microsoft Exchange.

We use the calendar to schedule meetings, and it integrates with Microsoft Teams.

Overall, I rate the product a five out of ten. 

There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed.

I have been using Microsoft Exchange for twenty years. I am an end user of the product.

Stability-wise, I rate the solution a nine out of ten. The product rarely has issues.

Scalability-wise, I rate the solution a ten out of ten.

The solution's technical support was very good. I rate the technical support a nine out of ten.

Positive

I have experience with Office 365 and SharePoint.

I rate the product's initial setup phase a five out of ten since it can be a challenging process.

Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.

In my company, the product takes care of email communications as it handles all the emails and scheduling emails. Within the tool, the calendars are used extensively by our company and its customers.

The tool has improved the areas revolving around calendars and scheduling tasks since it has helped in the unification of everyone working in the company under the same system.

The most beneficial features of email management stem from the tool's ability to let its users combine the tasks and the calendar while also being able to organize emails.

The security and compliance features have impacted our organization, and it has been extremely helpful since such functionalities are needed for compliance purposes. For the customers and my company, being secure and having control of the handling of emails is extremely important.

The integration capabilities do not have a direct impact on the email portion of the product, but it does have the ability to set up meetings with the help of Microsoft Teams.

The mobile access feature provided by the product helps our company in the area of productivity.

I recommend the product to others who plan to use it. Based on the features and functionalities of the product, it would be beneficial to rule for any company where it is chosen.

The product offers good functionalities and reliability.

I rate the overall a nine out of ten.

We use Microsoft Exchange primarily for mailing purposes, both internal and external. We integrate it with other Microsoft tools like Outlook, Word document collaboration, Teams, SharePoint, and more.

The integration of Microsoft Exchange with other tools allows for seamless collaboration and increased productivity within teams. The tools integrate with one another easily, allowing for features such as shared mailboxes, message traceability, and enhanced security and compliance features.

Microsoft Exchange offers several valuable features including the feature of shared mailboxes, the ability to integrate with other platforms, security and compliance features like Purview, conditional access, identity and access management, and scalability of mailboxes.

Microsoft Exchange and other Microsoft solutions like Office 365 need to provide more detailed information for customers regarding the features and functionalities included in their plans, as some features are only available at an additional cost.

We have been using Microsoft Exchange for nearly three to four years now.

There were some glitches, though they were minor, occurring in single-digit percentages, such as downtime where the mailbox was not connecting.

The mailbox scalability is one of the strong points of Microsoft Exchange as it is highly scalable from 50 GB to over 100 GB.

If an individual cannot resolve an issue, they can raise a ticket with Microsoft at any time. Microsoft provides a good knowledge base through their TechNet portal.

There are no significant hiccups in the installation of Office 365, which works similarly to a SaaS.

From a productivity point of view, the productivity increased by 30% to 50%.

The licensing and pricing are quite costly, which can demotivate customers from opting for features and upgrades. However, the solution provides value for money if one is well-acquainted with Exchange and Office 365.

Microsoft should focus on improving the clarity of its plans and pricing to avoid customer confusion over what features are included.

I'd rate the solution seven out of ten.

The features I find most beneficial for my work are primarily centered around mail flow management. Mail flow rules, tracing, and the ability to set up rules and generate reports within the Mailflow section are particularly useful. Additionally, the convenience of connectors to other third-party systems and the ability to manage alert policies proves beneficial.

The product or service could be improved in terms of Microsoft Outlook client compatibility. The transition from old versions of Outlook clients to newer ones would enhance administration and maintenance processes, particularly switching to the web version.

We have been using Microsoft Exchange for four and a half years.

I rate the product's stability a nine.

We have 4500 Microsoft Exchange users in our organization. We plan to increase the number of users up to 5000. It is a scalable platform. I rate the scalability a ten out of ten.

We encountered significant challenges with response times and communication. In one instance, we had to escalate two tickets to the regional manager due to the lack of response from Microsoft engineers. It took two months to receive a resolution.

Neutral

The initial setup was straightforward and fast, taking only a few days. This swift migration to the cloud within days was particularly notable for a bank, demonstrating the efficiency and effectiveness of the deployment process.

We recently transitioned from on-premises Exchange servers to cloud Exchange, primarily for enhanced security and ease of management. In the past, we had shared mailboxes with multiple users who were accessing them simultaneously, posing security risks and management challenges. With the switch to cloud Exchange, we adopted shared mailboxes with individual user access, providing better security and accountability. This transition also streamlined our operations and reduced maintenance costs. While we still maintain a hybrid environment with Azure Active Directory, all our mailboxes are now on cloud Exchange.

It has indeed improved our email system. In the past, with on-premises Exchange servers, there was a higher risk associated with granting extensive access to Exchange admins, potentially exposing sensitive data. However, while transitioning to a cloud Exchange admin center may offer less flexibility for admins, it provides a more organized and structured approach. The preset scenarios and settings reduce the likelihood of incidents caused by manual admin actions, thereby lowering the personal impact on the overall system.

The calendar and scheduling functionality of Microsoft Exchange has been essential to my daily workflow. As a user and a manager, I rely heavily on the calendar feature to organize my tasks and appointments. I utilize color-coding for different types of events, set up repeated meetings efficiently, and sync my calendar with other planning tools seamlessly. Overall, it has had a very positive impact on my productivity and activity management. The flexibility and plethora of features, such as customizable settings for meetings and the ability to share calendars, add groups, and specify user permissions, make it an indispensable tool in my work routine.

Compared to other platforms like Google Workspace, it provides seamless connectivity between Teams, Outlook, Exchange, and other Microsoft products. Additionally, recent updates have improved connectivity between tools like Planner and Projects, allowing seamless task management across the platform.

I rate it an eight out of ten.

We use the solution for email, calendar, and integration into Zoom.

The product works very well. Being able to access email outside the organization is a very good feature. It is very easy to set up.

The default storage capacity is too small. Though the mailbox size is one terabyte on the cloud, the default mailbox size can be increased for on-premise products.

I have been using the solution for ten years.

The tool is very stable. I rate the stability a ten out of ten.

The tool is very scalable. It is easy to add additional servers and users. I rate the scalability a nine out of ten. It is very difficult to migrate the server. If a primary Exchange server needs to be moved, it is not very easy. The service has to be shut down completely before it can be moved.

If there were a way to move it in real-time while email is still running, I would give it a ten. However, at the moment, we have to shut down the server and migrate or scale it to bigger capacity servers or the cloud. About 100 people in my organization are using the product. It is extensively used in my organization. As the organization grows, we will increase the usage.

I have used a webmail service that comes with Plesk for Linux servers.

The initial setup is moderately easy. It is neither easy nor difficult. It does require Active Directory to be set up properly. Setting it up is not difficult. It takes two days to set up an Exchange server.

We deployed the solution in-house. We need a manager, a systems engineer, and two developers to deploy the solution.

We have seen very good returns on investment. The solution is almost free. We just worry about Microsoft 365 licenses, and then Microsoft handles the deployment in the cloud. Once we set up the cloud domain, the cost is almost zero.

The licensing is integrated with Microsoft 365. Licensing is becoming easier. We can get Exchange in the cloud along with the Microsoft 365 license. We don't have to worry so much about Exchange licenses in the future. It would be deployed in the cloud.

The tool is very stable and easy to set up. However, we need Microsoft-certified engineers to manage it. Overall, I rate the solution a nine out of ten.

I use Microsoft Exchange as our mail server. Google is free, so I use it for my personal use, and for our office, we have the 365 option.

I use Exchange Server for email. That's why I am using Outlook for Exchange email. 

I do not have any notes for improvement.

I face some issues. No system is perfect, so I do face issues. They fix it and then get going.

With the cloud coming in, scalability is not an issue even for Microsoft. They probably will be able to scale up and scale down as and where it's required. Scalability probably is not proper.

I contact my technical support team, and they probably might be able to troubleshoot it on their own. If not, they'll take a ticket. I have a technical support team, the help desk, who will try to resolve it.

For my personal use, I am using Google Gmail, and I am okay with it.

Overall, I am satisfied with the product. I am used to it, and it's all good. From my experience, I would rate the product stability eight out of ten.

I use it for email service and contact management.

All features  are useful; they meet the purpose of an email server. There's no specific or very appealing function. All are related to email services.

The function of this product is to send an email. It's easy to manage because we know how. If you don't know how to manage, then, of course, it will be complicated.

Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive.

Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. 

For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet.

We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs.

The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.

I have been working with it for 15 years. 

No complaints. It is stable. I would rate the stability a nine out of ten.

We have around 10,000 end users. We plan to increase our usage. 

I would rate the scalability a nine out of ten. 

The customer service and support could improve their technical support capabilities and the knowledge.

Neutral

The initial setup is straightforward. I would rate my experience with the initial setup a nine out of ten, with ten being very easy. 

It is on-premises.

Deployment time: It depends on the number of users, I can deploy within one day, or it can take two or three days. The problem is the migration, which can take months.

It's a productivity tool, not measured in dollars.

It helps me with email services and communication with internal and external contacts (third party). That is the biggest value gained from Microsoft Exchange

I would rate the pricing an eight out of ten, with ten being expensive. 

The pricing is expensive. 

My recommendation is to study the Exchange server architecture and system administration.

Overall, I would rate it a nine out of ten.