We performed a comparison between Microsoft Exchange and Zoho Mail based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is fine."
"It gives me benefit in terms of integration with other services such as SharePoint, Microsoft Teams, and OneDrive. It makes my work much easier."
"The product works very well."
"Exchange has helped us with encryption."
"It is a very stable tool...It is a very scalable tool."
"Exchange is very scalable, it's one of the most important things about this software."
"The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users."
"The initial setup is very simple."
"The notifications, scheduling, and meetings are all integrated."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"Zoho Mail is a stable product."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"We can create email accounts for our customers."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"The security features could be improved. There should be a better policy management system."
"Microsoft Exchange could improve the price."
"The solution could be more secure."
"The solution should be easier to deploy."
"They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The interface isn't quite good. Everything looks a little low-quality."
"The solution doesn't need to be improved."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"Zoho Mail needs to add an IT system management feature."
"The solution’s stability could be improved."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Zoho Mail is ranked 9th in Email Applications with 8 reviews. Microsoft Exchange is rated 8.4, while Zoho Mail is rated 8.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Zoho Mail writes "An intuitive tool that offers an ample number of features at very customer-friendly prices". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and IceWarp, whereas Zoho Mail is most compared with IceWarp, Microsoft Exchange Online, Google Workspace, ProtonMail and Zimbra Cloud. See our Microsoft Exchange vs. Zoho Mail report.
See our list of best Email Applications vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
