Microsoft Exchange and OpenText GroupWise are prominent email and collaboration platforms competing for market dominance. Exchange has a significant edge due to its integration options and a robust ecosystem.
Features: Microsoft Exchange offers excellent calendar management, advanced email filtering, and seamless integration with Microsoft Office Suite. OpenText GroupWise is recognized for strong security features, cross-platform capabilities, and efficient document management. Exchange is known for its superior integration, while GroupWise is preferred in security-critical environments.
Ease of Deployment and Customer Service: Microsoft Exchange supports a cloud-first deployment model, facilitating deployment with flexible cloud service options and extensive documentation. OpenText GroupWise provides a controlled on-premise deployment suited for organizations with strict security requirements. Exchange benefits from Microsoft's extensive support network, whereas GroupWise offers personalized customer support.
Pricing and ROI: Microsoft Exchange has a higher initial setup cost, which is offset by integration efficiencies and cloud scalability contributing to potentially higher ROI. OpenText GroupWise presents competitive pricing tailored to specific needs and may require additional investment for system integration. For those using Microsoft products, Exchange may offer better ROI; GroupWise provides value for enterprises focusing on security and tailored deployments.
| Product | Market Share (%) |
|---|---|
| Microsoft Exchange | 11.3% |
| OpenText GroupWise | 1.4% |
| Other | 87.3% |
| Company Size | Count |
|---|---|
| Small Business | 41 |
| Midsize Enterprise | 27 |
| Large Enterprise | 35 |
Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.
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