Cisco Secure Email is an email security solution that provides advanced protection to safeguard inboxes. The solution includes comprehensive defense from the most damaging threats so your employees and organization can remain secure at all times. In addition, it includes advanced threat defense capabilities that detect, block, and remediate threats in incoming email faster. Simultaneously, it protects an organization’s brand, prevents data loss, and secures important information in transit with end-to-end encryption.
Cisco Secure Email has a medium level of pricing compared to other products. It is adaptable to the market and customizable to the customer environment, making it easier to achieve budget goals. However, the licensing is considered messy and needs sorting out. The pricing is okay, although some feel it can be a bit high. Discounts are available, and there are no additional costs apart from the standard licensing fees. It is a super big router that costs a few hundred thousand dollars.
The ROI from Cisco Secure Email has been highly positive. Users reported significant cost savings, improved productivity, and enhanced security measures. The solution effectively protected against email threats and reduced the risk of data breaches while minimizing the need for manual intervention.
Additionally, the seamless integration and user-friendly interface were praised for streamlining operations and increasing overall efficiency.
Cisco Secure Email is primarily used for email security and is often deployed as a backup solution for existing email solutions. It can be used as a standalone gateway for email traffic and can be integrated with firewalls. It is available as an on-premises, cloud, or hybrid cloud solution. It can scan every email and attachment for viruses and sandbox them before they are delivered. It also offers encryption services for GDPR-compliance. It is often used by government agencies and is perceived by customers as a reliable email solution.
The most valuable features of Cisco Secure Email include advanced phishing protection and integration with awareness tools to educate users about email threats. Reputation filtering is also a powerful feature that eliminates a significant amount of spam before it even reaches anti-spam or antivirus filters. The solution is flexible and customizable, with a clear graphical interface for policy deployment and tracking. The intelligence provided by Cisco ESA is also highly valued, with quick response to threats and a variety of useful features such as Advanced Malware Protection, Email Protection, Antispam, and Antivirus filters. Overall, users appreciate the solution's practicality and effectiveness in protecting their email systems.
Users have suggested several areas of improvement for Cisco Secure Email. Some have suggested making it easier for administrators to use different functions, while others have called for more integration with other products and better data loss prevention. Users have also noted issues with the Forged Email Detection feature and the license renewal process. Finally, users have suggested adding more information about utilization to the smart licensing profile to help customers make better decisions about their subscriptions.
The initial setup for Cisco Secure Email was found to be straightforward and easy. It has been implemented in various deployment models ranging from on-premise solutions to cloud-based solutions. The upgrade process is simple, and the solution is very modular, making it easy to customize. The implementation was fast, and there were no issues during the process. The transition to the cloud was also easy and took around a month to complete. However, the setup process can be complex, and it would be helpful to have a more concise guide for configuration.
Users have not encountered any issues with the scalability of Cisco Secure Email. One organization grew out of the product but was able to easily replace it with a larger box. Another organization found the scalability to be fine with around 1500 users and only requiring support from two system engineers. Overall, it is deemed scalable.
Customers generally have positive experiences with the customer service and support of Cisco Secure Email. The support team is knowledgeable and responsive, with most issues being resolved quickly. However, some customers have experienced inconsistencies in the quality of support and have had to escalate to higher-level engineers. Overall, the local Cisco security teams are highly praised for their support.
The solution of Cisco Secure Email is highly stable and reliable. Users have hardly faced any issues or downtimes with the system. It does not affect the performance of the entire network and has high availability and redundancy features. The solution requires some daily administration, fixes, and policy changes, but overall, it is very stable and has proven to be so over several years. The AsyncOS operating system that runs on the appliance keeps getting updated with more services to improve the platform. Quarterly ESA health checks with the OEM have helped to ensure that the appliances are up to date and well-configured.
Cisco Secure Email has a medium level of pricing compared to other products. It is adaptable to the market and customizable to the customer environment, making it easier to achieve budget goals. However, the licensing is considered messy and needs sorting out. The pricing is okay, although some feel it can be a bit high. Discounts are available, and there are no additional costs apart from the standard licensing fees. It is a super big router that costs a few hundred thousand dollars.
The ROI from Cisco Secure Email has been highly positive. Users reported significant cost savings, improved productivity, and enhanced security measures. The solution effectively protected against email threats and reduced the risk of data breaches while minimizing the need for manual intervention.
Additionally, the seamless integration and user-friendly interface were praised for streamlining operations and increasing overall efficiency.
Cisco Secure Email is primarily used for email security and is often deployed as a backup solution for existing email solutions. It can be used as a standalone gateway for email traffic and can be integrated with firewalls. It is available as an on-premises, cloud, or hybrid cloud solution. It can scan every email and attachment for viruses and sandbox them before they are delivered. It also offers encryption services for GDPR-compliance. It is often used by government agencies and is perceived by customers as a reliable email solution.
The most valuable features of Cisco Secure Email include advanced phishing protection and integration with awareness tools to educate users about email threats. Reputation filtering is also a powerful feature that eliminates a significant amount of spam before it even reaches anti-spam or antivirus filters. The solution is flexible and customizable, with a clear graphical interface for policy deployment and tracking. The intelligence provided by Cisco ESA is also highly valued, with quick response to threats and a variety of useful features such as Advanced Malware Protection, Email Protection, Antispam, and Antivirus filters. Overall, users appreciate the solution's practicality and effectiveness in protecting their email systems.
Users have suggested several areas of improvement for Cisco Secure Email. Some have suggested making it easier for administrators to use different functions, while others have called for more integration with other products and better data loss prevention. Users have also noted issues with the Forged Email Detection feature and the license renewal process. Finally, users have suggested adding more information about utilization to the smart licensing profile to help customers make better decisions about their subscriptions.
The initial setup for Cisco Secure Email was found to be straightforward and easy. It has been implemented in various deployment models ranging from on-premise solutions to cloud-based solutions. The upgrade process is simple, and the solution is very modular, making it easy to customize. The implementation was fast, and there were no issues during the process. The transition to the cloud was also easy and took around a month to complete. However, the setup process can be complex, and it would be helpful to have a more concise guide for configuration.
Users have not encountered any issues with the scalability of Cisco Secure Email. One organization grew out of the product but was able to easily replace it with a larger box. Another organization found the scalability to be fine with around 1500 users and only requiring support from two system engineers. Overall, it is deemed scalable.
Customers generally have positive experiences with the customer service and support of Cisco Secure Email. The support team is knowledgeable and responsive, with most issues being resolved quickly. However, some customers have experienced inconsistencies in the quality of support and have had to escalate to higher-level engineers. Overall, the local Cisco security teams are highly praised for their support.
The solution of Cisco Secure Email is highly stable and reliable. Users have hardly faced any issues or downtimes with the system. It does not affect the performance of the entire network and has high availability and redundancy features. The solution requires some daily administration, fixes, and policy changes, but overall, it is very stable and has proven to be so over several years. The AsyncOS operating system that runs on the appliance keeps getting updated with more services to improve the platform. Quarterly ESA health checks with the OEM have helped to ensure that the appliances are up to date and well-configured.
Cisco Secure Email Features
Cisco Secure Email has many valuable key features. Some of the most useful ones include:
Cisco Secure Email Benefits
There are many benefits to implementing Cisco Secure Email. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Cisco Secure Email is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has an intuitive interface, reputation filtering, few false positives, and great protection features.
Enrique J., Owner at Jolly Security Inc., says, "It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. The most valuable feature is reputation filtering.”
The solution has a “low rate of false positives, good support, and it integrates well with other Cisco security products,” explains Mark R., IT Admin / Manager at a retailer.
PeerSpot user Charles N., Network Security Engineer at Galaxy Backbone Ltd., mentions, “It is doing its work. It is doing what it was actually designed to do. They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters.”
Cisco Secure Email was previously known as Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances.
Cisco Secure Email is the #4 ranked solution in top Email Security tools and #10 ranked solution in top Cisco Security Portfolio tools. PeerSpot users give Cisco Secure Email an average rating of 8.2 out of 10. Cisco Secure Email is most commonly compared to Microsoft Defender for Office 365: Cisco Secure Email vs Microsoft Defender for Office 365. Cisco Secure Email is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.SUNY Old Westbury, CoxHealth, City of Fullerton, Indra