Microsoft Exchange vs Microsoft Exchange Online comparison

"It's very well integrated with OneDrive and Teams Calendar."

"It's pretty easy to manage."

"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."

"The technical support services are good."

"The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar."

"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."

"The initial setup is very simple."

"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."

"The solution is easy to use and the cloud version has taken a lot of challenges away from the user."

"Microsoft has many consultants who can provide support."

"The solution has been stable with good performance on offer."

"The product enables us to have remote meetings."

"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"

"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."

"The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars."

"The most valuable feature of Microsoft Exchange Online is if you have people that are geographically distributed from each other is good. For example, if you have people in the United States, Europe, Africa, Asia, and Australia, having an online solution works best because then you can reach the scale of the data centers that are available by Microsoft. Additionally, if you're only going to have two to three people using the solution the cost is a lot less than having an onsite server and licensing. It is highly beneficial in these areas."

"Exchange can be a little finicky, sometimes, or flakey. Last week, for example, I had gone into my calendar to check on some briefings that I had established, and then went back into my inbox, and suddenly the view had changed. I had no idea what it was that I had done, and I couldn't figure out how to get that view back. I took a productivity hit as a result of that, trying to fix it, due to the fact that it just wasn't what I wanted. It wasn't what I was used to working with. Two different tech support people had to work with me in order to get the view back to what I wanted just so I could be productive."

"Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service."

"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."

"Microsoft Exchange could improve security. They can elevate a lot of security features."

"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."

"The platform could be more user-friendly."

"Load balancing is lacking."

"It is costly, so it depends on how much you want to pay."

"The product needs to embed AI for intelligent searches and analytics."

"Microsoft needs to lower the price of the extra production add-ins for Exchange Online."

"In the past, we had issues with DB in mailboxes."

"Exchange Online's scalability could be improved."

"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."

"The solution’s API integrations could be improved."

"The pricing could be a bit lower."

"There is an annual enterprise subscription could improve by having more features."

"Licensing fees are paid monthly."

"They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."

"There is an annual cost to use Microsoft Exchange, and the price could be less expensive."

"We pay for the license annually."

"The solution's pricing is fine...I do think the tool offers value for money."

"Microsoft Exchange itself does not require a license, but users who will have mailboxes will require a license. It depends on the number of users to choose which license. If you exceed 2,000 mailboxes, it's preferable to get the enterprise license."

"There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve."

"The price of Microsoft Exchange is reasonable."

"There is a license required for the solution and it is paid annually."

"The pricing could be improved."

"Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."

"This is an expensive solution."

"I find it reasonably priced."

"The solution costs $12 to $16 per user per month."

"The price of the solution could be less expensive."

"This solution requires a license."