We performed a comparison between Microsoft Exchange and Microsoft Exchange Online based on real PeerSpot user reviews.Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable features of Microsoft Exchange are it is always online and has broad email and file-sharing capabilities."
"We have found it to be a stable solution. It is scalable and easy to install."
"The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often."
"It is user friendly."
"Provides unlimited storage for our mailbox."
"The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users."
"The technical support is fine."
"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
"Exchange Online is a straightforward cloud-based application. It's easy to connect and the interface is user friendly."
"The most valuable feature is being able to assign an individual a task."
"The solution is very easy to set up and quite quick to deploy."
"There are many valuable features such as email, calendar, and the ability to share your calendar and documents with coworkers. Knowing that the emails go through the EOP filtering service is nice as well."
"It's easy to use and there is more integration."
"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."
"The solution is stable."
"Exchange Online doesn't just do email, it allows for collaboration with inbuilt chat and calling facilities and document sharing."
"They keep making all these changes, and our system was down for four or five days. They finally got it up, but there are still lots of quirks."
"The solution could be more user-friendly."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times."
"They could improve on the search function, it takes too much time."
"Microsoft Exchange could improve by being more secure. We are always looking to have more security."
"When an update wants to come, it should just come maybe once or twice rather than having us deal with constant updating."
"If it was the same product, and slightly cheaper, that would be amazing."
"The demo version we were provided had issues with emails bouncing or being delayed."
"The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors."
"This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system."
"There is an annual enterprise subscription could improve by having more features."
"The solution could be a bit cheaper."
"Technical support can be improved by shortening the response time and increasing their knowledge."
"The integration could be better if it could integrate well with other products and software."
"Using this solution is initially quite complicated."
Microsoft Exchange is ranked 1st in Email Applications with 48 reviews while Microsoft Exchange Online is ranked 4th in Email Applications with 38 reviews. Microsoft Exchange is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of Microsoft Exchange writes "It has good integration with other Microsoft tools and allows us to retain and recover an email deleted by a user". On the other hand, the top reviewer of Microsoft Exchange Online writes "Reasonably priced, reliable, easy to install, and helpful technical support". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Veritas Enterprise Vault and Commvault Complete Data Protection, whereas Microsoft Exchange Online is most compared with Google Workspace, Zimbra Collaboration, Amazon WorkMail, KerioConnect and Micro Focus GroupWise. See our Microsoft Exchange vs. Microsoft Exchange Online report.
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