We performed a comparison between Microsoft Exchange and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"The solution can scale well."
"It is very well integrated with other Microsoft programs, teams, and so on. They work well together."
"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."
"Customers can benefit from this new pricing model because it's expensive and now with the subscription they can budget for this."
"The product can scale."
"Microsoft Exchange has good performance and is user-friendly."
"Scalability-wise, I rate the solution a ten out of ten."
"The best part of this solution is the security it offers."
"The solution is easy to access, and you can bring your own device to access from anywhere."
"The initial setup is straightforward and is definitely easy."
"Exchange Online doesn't just do email, it allows for collaboration with inbuilt chat and calling facilities and document sharing."
"The solution offers complete scalability and flexibility."
"It is a reasonable solution."
"The data prevention and protection feature is good."
"It's not hard to set up."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"The solution could be more user-friendly."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"There are limitations in terms of the number of emails that can be sent in a minute, which makes it a little difficult for the marketing folks."
"There is a lot of spam email that comes in, so they should add functionality to help fix this problem."
"When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information."
"It is important to have the updated version for scalability."
"In the past, we had issues with DB in mailboxes."
"The solution should have a stand-alone application instead of us having to go through an internet browser."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."
"The solution could be a bit cheaper."
"The solution is expensive."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
"When initially setting up, it took a bit of time because we had a lot of PST files with the users, and we had to migrate them batch by batch."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Microsoft Exchange is rated 8.4, while Microsoft Exchange Online is rated 8.6. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and HCL Verse, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail and Zoho Mail. See our Microsoft Exchange vs. Microsoft Exchange Online report.
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