Microsoft Exchange vs Microsoft Exchange Online comparison

Microsoft Exchange vs. Microsoft Exchange Online

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Helped 793,295 peers since 2012

Categories and Ranking

Microsoft Exchange

Ranking in Email Applications

3rd

Average Rating

8.4

Number of Reviews

Ranking in other categories

Wireless Email (1st), File Archiving (3rd)

Microsoft Exchange Online

Ranking in Email Applications

2nd

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2024, in the Email Applications category, the mindshare of Microsoft Exchange is 11.9%, down from 12.9% compared to the previous year. The mindshare of Microsoft Exchange Online is 16.4%, up from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Unique Categories:

Wireless Email

44.4%

File Archiving

9.4%

No other categories found

Featured Reviews

reviewer2024649

IT-Manager / Finanzbuchhaltung / Personalwesen at a manufacturing company with 1-10 employees

Dec 20, 2022

Offers stability and easy integration with other Microsoft products, but needs to use less resources and be more reasonably priced

I use this solution for my email and calendar. Because of this solution we have better integration with other Microsoft Office solutions. It's user-friendly. The solution needs a lot of resources to run efficiently. It would be nice if it used less resources to run on-premise. I have been…

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SahilSharma1

Product Manager at PayU Payments Private Limited

Feb 7, 2023

Easy to use, and straightforward deployment, but is not stable

The primary use case of the solution is for email and SharePoint We are beginning to explore Office 365 Online Exchange and Azure, which are part of Microsoft 365. We intend to create our Active Directory and Domain Controller on Azure and integrate OnTime Active Directory with Azure Active…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Now, we manage to serve almost 99% of the information."

"The technical support services are good."

"For me, the solution is very user-friendly. I've used it a long time and I know where everything is."

"I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel."

"The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."

"It is easy to use and we can allow many users because now our users are scattered They over a wide area. We can use it from anywhere. That is the main benefit for us."

"The deployment is a plug-and-play process."

"The exchange functionalities are good."

More Microsoft Exchange pros

"Exchange Online's most valuable features are two-step verification and security."

"I like that Exchange Online is easy to use and that I do not need to maintain the previous Exchange Server. I also do not need to worry about the security of the Exchange Server. If there are any issues, then it will be the service provider's problem and not mine."

"The most valuable feature of Microsoft Exchange Online is it helps the IT department with problems."

"A valuable feature of the solution is its global usability."

"It is very manageable."

"It is a stable, and highly scalable product."

"The solution is stable."

"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."

More Microsoft Exchange Online pros

Cons

"The licensing model could be improved."

"When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information."

"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."

"The cost could be cheaper."

"The security features could be improved. There should be a better policy management system."

"There is a problem when scheduling an event for the whole day."

"The only thing that could be improved is the pricing."

"The price of Microsoft Exchange could improve, it is priced high."

More Microsoft Exchange cons

"The ActiveSync services and the mapping services could be improved."

"There is room for improvement in terms of optimization."

"I don't really like the response time of the web GUI for administration."

"The mail-blocking feature is not great and could be improved."

"They should tighten their cloud security."

"Exchange Online has issues with its mail flow and content search."

"I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."

"In the next release, I would like to see more features added to the security of the solution."

More Microsoft Exchange Online cons

Pricing and Cost Advice

"It is not expensive."

"This solution is expensive."

"The platform has a reasonable price."

"It would be nice if it used less resources to run on-premise."

"There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve."

"The price of Microsoft Exchange could improve. In Egypt, the price keeps increasing."

"I rate Microsoft Exchange's pricing a six out of ten."

"Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use."

More Microsoft Exchange pricing and cost advice

"There is an annual license required to use this Microsoft Exchange Online."

"I would say the solution is reasonable and affordable."

"There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad."

"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."

"I would give the cost a five out of ten."

"The product is expensive and has an annual subscription."

"The pricing is a bit more expensive than other solutions."

"The solution costs $12 to $16 per user per month."

More Microsoft Exchange Online pricing and cost advice

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793,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Government

10%

Financial Services Firm

10%

Comms Service Provider

Computer Software Company

14%

Government

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

What do you like most about Microsoft Exchange?

The initial setup was straightforward and fast.

What is your experience regarding pricing and costs for Microsoft Exchange?

Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable.

What do you like most about Microsoft Exchange Online?

The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...

What is your experience regarding pricing and costs for Microsoft Exchange Online?

Microsoft Exchange Online is very expensive. While it might seem a bit expensive, the benefits outweigh the cost for us. We wouldn't consider changing unless absolutely necessary. We pay yearly. It...

What needs improvement with Microsoft Exchange Online?

The price could be an area of concern for many, but I do feel I'm getting value for what I'm paying for.

Zimbra Collaboration vs Microsoft Exchange

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Open-Xchange vs Microsoft Exchange

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Google Workspace vs Microsoft Exchange Online

Compared 64% of the time

Amazon WorkMail vs Microsoft Exchange Online

Compared 12% of the time

ProtonMail vs Microsoft Exchange Online

Compared 5% of the time

Zoho Mail vs Microsoft Exchange Online

Compared 4% of the time

OpenText GroupWise vs Microsoft Exchange Online

Compared 1% of the time

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Product Reports

Microsoft Exchange

Download Microsoft Exchange product report

Microsoft Exchange Online

Download Microsoft Exchange Online product report

Also Known As

Exchange, MS Exchange

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online

Learn More

Microsoft

Overview

Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.

Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames

Microsoft Exchange vs. Microsoft Exchange Online