We performed a comparison between Amazon WorkMail and Microsoft Exchange based on real PeerSpot user reviews.
Find out what your peers are saying about Google, Microsoft, Zimbra and others in Email Applications."The product is very user-friendly."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"We use the tool for transactional emails and marketing."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"There is no need for me to set up security."
"Amazon SES is very easy to configure."
"The best feature is that Amazon SES provides verified email messages."
"It is very well integrated with other Microsoft programs, teams, and so on. They work well together."
"Microsoft Exchange's most valuable feature is that it's old-fashioned communication, meaning it's good for people who aren't able to work comfortably in a cloud environment."
"Internal communication stability within Exchange is ensured by the stability of the internal network which is guaranteed by default."
"It's user-friendly."
"The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users."
"The product works very well."
"Microsoft Exchange has good performance and is user-friendly."
"Scalability-wise, I rate the solution a ten out of ten."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The product should improve technical support."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"There is room for improvement in the scalability."
"I would like to see detailed reports on email success and failure rates."
"The only issue is the price, which is far too expensive."
"The cost could be cheaper."
"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."
"It is important to have the updated version for scalability."
"Load balancing is lacking."
"Some users encounter stability issues. I connect with the support team through my local partner, which takes time."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down."
"I think it could be more scalable."
Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. Amazon WorkMail is rated 8.6, while Microsoft Exchange is rated 8.4. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and MailChimp, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and IceWarp.
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