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Microsoft Exchange vs Superhuman comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
15th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 6.9%, down from 11.2% compared to the previous year. The mindshare of Superhuman is 2.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange6.9%
Superhuman2.5%
Other90.6%
Email Applications
 

Featured Reviews

AS
Bookkeeper at FCA - Victoria Point
Reliable email service has supported consistent communication and improved user training
I do use Cisco Secure Email, Grafis, and Proofpoint Email Protection when needed, but we were using Proofpoint before, and we are no longer using it. I am currently using Microsoft Exchange as our email solution. We are a client of Microsoft; there is no partnership between my company and Microsoft. My experience with Microsoft Exchange is as good as the generic email. I do not use Microsoft Exchange to synchronize emails across devices, and it is not part of my workflow. The protocols I mostly use with Microsoft Exchange for integration are SMTP. I do not use the shared calendars feature in Microsoft Exchange. Data loss prevention is something we are not really using or utilizing at the moment. My overall review rating for Microsoft Exchange is 8.
Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In general, this is a good product and I am happy with it."
"The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar."
"Microsoft has a very good support team."
"All of Exchange's features are valuable. For example, we can configure the MAPI profile, IM profile, or mobile profile."
"The initial setup is very simple."
"Microsoft Exchange has good performance and is user-friendly."
"For me, it's always worked quite well, and because of that, I haven't given anything about it much thought."
"Using EWS support, we have created a custom UI to display meeting info on our local portal to utilize and manage meeting and conference rooms effectively."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails, as this solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
"It is a productivity-driven email software that is fast, increases your productivity, and cuts down the time you spend compared to traditional email software."
 

Cons

"They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable."
"There is a lot of spam email that comes in, so they should add functionality to help fix this problem."
"Sometimes the client part generates some trouble. It can be very slow, though this might be related to our company's installation and configuration rather than the product itself."
"There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."
"They keep making all these changes, and our system was down for four or five days. They finally got it up, but there are still lots of quirks."
"Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service."
"One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down."
"The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"Microsoft Exchange is a very well-priced solution."
"Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable."
"The price of Microsoft Exchange is reasonable."
"Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
"We can get Exchange in the cloud along with the Microsoft 365 license."
"The pricing is expensive."
"Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap."
"The platform has a reasonable price."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Microsoft Exchange?
I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, ...
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Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
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Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.