We performed a comparison between Microsoft Exchange and Superhuman based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Microsoft Exchange is the email storage is on the cloud. We don't have to delete emails often."
"The most valuable feature of Microsoft Exchange is its ease of use."
"Microsoft Exchange is a powerful solution. It can easily integrate with Active Directory and other business applications. It does not require any training, it is flexible and simple to use. When comparing Microsoft Exchange to other solutions, such as Lotus Note, it is more straightforward for business."
"The initial setup is easy."
"It is easy to use and we can allow many users because now our users are scattered They over a wide area. We can use it from anywhere. That is the main benefit for us."
"It's user-friendly."
"What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc."
"The deployment is a plug-and-play process."
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"For the next release, there are some features on the cloud-based Exchange that aren't included on-prem. It would be great if these features were made available in the next release. For instance, integration between Exchange and its on-prem calendar is not available for the on-prem solution."
"They keep making all these changes, and our system was down for four or five days. They finally got it up, but there are still lots of quirks."
"One thing for improvement would be to have an offline version of Exchange available for use if our connection goes down."
"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"The support needs to be more knowledgeable."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"The cost could be cheaper."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Superhuman is ranked 12th in Email Applications with 2 reviews. Microsoft Exchange is rated 8.4, while Superhuman is rated 9.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Superhuman writes "Email triage solution that actions and handles emails based on preferences". Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Microsoft Exchange Online, whereas Superhuman is most compared with ProtonMail and Google Workspace. See our Microsoft Exchange vs. Superhuman report.
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