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Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 8.5%, down from 11.3% compared to the previous year. The mindshare of Superhuman is 2.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange8.5%
Superhuman2.7%
Other88.8%
Email Applications
 

Featured Reviews

AS
Bookkeeper at FCA - Victoria Point
Reliable email service has supported consistent communication and improved user training
I do use Cisco Secure Email, Grafis, and Proofpoint Email Protection when needed, but we were using Proofpoint before, and we are no longer using it. I am currently using Microsoft Exchange as our email solution. We are a client of Microsoft; there is no partnership between my company and Microsoft. My experience with Microsoft Exchange is as good as the generic email. I do not use Microsoft Exchange to synchronize emails across devices, and it is not part of my workflow. The protocols I mostly use with Microsoft Exchange for integration are SMTP. I do not use the shared calendars feature in Microsoft Exchange. Data loss prevention is something we are not really using or utilizing at the moment. My overall review rating for Microsoft Exchange is 8.
Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Exchange's best feature is single sign-on access using the Microsoft Identity framework."
"The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."
"Microsoft Exchange is stable."
"This solution handles all of our primary functionality including email, message delivery, message archiving and calendars."
"It is easy to set up."
"For me, the solution is very user-friendly. I've used it a long time and I know where everything is."
"Microsoft Exchange is the leader in corporate communication."
"In general, this is a good product and I am happy with it."
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails, as this solution segregates your email according to your preferences and how you want to categorize emails."
"It is a productivity-driven email software that is fast, increases your productivity, and cuts down the time you spend compared to traditional email software."
 

Cons

"I'd like the archiving process to be faster."
"The pricing could be better, and it could have an easier implementation."
"It is costly, so it depends on how much you want to pay."
"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."
"The issue with Exchange has always been storage."
"After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022."
"The price of Microsoft Exchange could improve, it is priced high."
"In terms of Microsoft Exchange, I think maybe what can be done is to make it more user-friendly."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different."
"Licensing fees are paid monthly."
"Microsoft doesn't have a unit price, it's based on the quantity, and they offer great discounts."
"This solution is expensive."
"Microsoft Exchange is a very well-priced solution."
"The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance."
"It's a little bit expensive."
"Microsoft Exchange itself does not require a license, but users who will have mailboxes will require a license. It depends on the number of users to choose which license. If you exceed 2,000 mailboxes, it's preferable to get the enterprise license."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Computer Software Company
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Microsoft Exchange?
I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, ...
Ask a question
Earn 20 points
 

Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Eat24
Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.