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Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
92
Ranking in other categories
Wireless Email (1st), File Archiving (3rd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Email Applications category, the mindshare of Microsoft Exchange is 11.3%, down from 12.0% compared to the previous year. The mindshare of Superhuman is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Harry Murdani - PeerSpot reviewer
Helps with email services and communication with internal and external contacts
Everything is useful. The only useful thing Microsoft Exchange could do is give us more of a discount on pricing because it's so expensive. Regarding the calendaring functions of Exchange, there is a problem when scheduling an event for the whole day. When you click the whole day event, the scheduling doesn't really work. For example, if I schedule a meeting with you and block your whole day, instead of just putting a time from morning to afternoon, other people can still block your time, which results in double booking. It's kind of a bug that allows people to double-book. So, the scheduling isn't working properly yet. We also faced challenges with backup services. You need to use a third-party backup solution to back up the whole Exchange server properly. You can't use the native Windows backup services. It's like they're forcing me to buy another product, which means additional costs. The backup solution and the double booking issues. If Microsoft Exchange can fix these two things, then it will be very good.
Siddharth Mallya - PeerSpot reviewer
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very well integrated with other Microsoft programs, teams, and so on. They work well together."
"What I love about Microsoft Exchange is the good integration since 2013, particularly its integration with the calendar and other software such as Zoom, TeamViewer, AnyDesk, etc."
"The most used feature of Microsoft Exchange is the email capability, especially since it integrates with the calendar."
"The most valuable feature of Microsoft Exchange is the collaboration tools."
"The most valuable features are that you can exchange information, tasks, attachments, and enhance the process in a short amount of time."
"The search tools are good."
"Exchange's best feature is single sign-on access using the Microsoft Identity framework."
"I like the logistics and the Microsoft protocol of reaching Outlook anywhere."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
 

Cons

"Nothing is perfect, that's why I am giving Microsoft Exchange a nine."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"If it was the same product, and slightly cheaper, that would be amazing."
"Microsoft Exchange could improve by adding artificial intelligence."
"Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved."
"I'd like the archiving process to be faster."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"I think it could be more scalable."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs."
"The price of Microsoft Exchange is reasonable."
"It's working very well. There is no problem, but the price is not the best."
"Its price is okay."
"Its price is fair."
"The solution is expensive to maintain because it requires frequent updates and ongoing server maintenance."
"We renew the product license with Microsoft every three years. The cost is included within a bundle of services. It's an enterprise agreement with Microsoft."
"The pricing is expensive."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Comms Service Provider
9%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
Ask a question
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Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
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Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.