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Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 9.9%, down from 11.4% compared to the previous year. The mindshare of Superhuman is 2.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange9.9%
Superhuman2.3%
Other87.8%
Email Applications
 

Featured Reviews

SJ
Manager IT Support at Naubahar Bottling Company (Pvt.) Ltd. Gujranwala Pakistan
Efficient email management with seamless integration
We previously used Microsoft Exchange but have moved to an MDN email solution due to cost and user growth Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support. It is effective in managing email integration…
Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Exchange is a very well-priced solution."
"Its technical implementation is quite good, it is stable and can be accessed through all kinds of devices, and it performs pretty well."
"This solution handles all of our primary functionality including email, message delivery, message archiving and calendars."
"The most valuable features of Microsoft Exchange are its ease of use, and simplicity of communication, and we can track communications between teams."
"Exchange is very scalable, it's one of the most important things about this software."
"The initial setup is quite a straightforward process; I don't think it is a very complicated solution, as plenty of things could be more complex, but the ordinary, general settings are quite simple."
"Exchange is easy to use. It also has a built-in calendar for all the stuff I'm supposed to be looking at and doing. Exchange tells you if you have a doctor's appointment or a scheduled call. It also has a place to store and manage your contacts. If I want to add a new contact, it will put in information about that contact stored anywhere within the Microsoft Suite."
"Exchange's interface is good. All of our engineers like it and are accustomed to using it."
"It is a productivity-driven email software that is fast, increases your productivity, and cuts down the time you spend compared to traditional email software."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails, as this solution segregates your email according to your preferences and how you want to categorize emails."
 

Cons

"The licensing could be better."
"When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information."
"They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable."
"The solution could be more user-friendly."
"The filtering of spam needs significant improvement, as many spam emails are not getting detected."
"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations."
 

Pricing and Cost Advice

"The product pricing is reasonable if you utilize its full suite of features."
"I rate Microsoft Exchange's pricing a six out of ten."
"It is not expensive."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"The price of Microsoft Exchange is reasonable."
"The pricing is expensive."
"Microsoft Exchange is a very well-priced solution."
"They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Comms Service Provider
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
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Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Eat24
Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: March 2026.
884,976 professionals have used our research since 2012.