Try our new research platform with insights from 80,000+ expert users

Microsoft Exchange vs Superhuman comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
94
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of Microsoft Exchange is 11.3%, down from 11.6% compared to the previous year. The mindshare of Superhuman is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange11.3%
Superhuman0.8%
Other87.9%
Email Applications
 

Featured Reviews

ImranShaikh - PeerSpot reviewer
Offers several valuable features including conditional access, identity and access management, and scalability of mailboxes
We use Microsoft Exchange primarily for mailing purposes, both internal and external. We integrate it with other Microsoft tools like Outlook, Word document collaboration, Teams, SharePoint, and more The integration of Microsoft Exchange with other tools allows for seamless collaboration and…
Siddharth Mallya - PeerSpot reviewer
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."
"It's pretty easy to manage."
"The latest versions have gotten much better about balancing the load on the backend."
"The tool's most valuable feature is associated with the fact that it stands out for being beneficial for managing emails."
"It gives me benefit in terms of integration with other services such as SharePoint, Microsoft Teams, and OneDrive. It makes my work much easier."
"With the cloud coming in, scalability is not an issue even for Microsoft."
"The most valuable feature of Microsoft Exchange is its communication capabilities."
"Microsoft Exchange is a user-friendly and easy-to-deploy solution, which is beneficial for handling emails even without professional support."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
"It is fast, and it increases your productivity."
 

Cons

"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"Microsoft Exchange's customer support could be faster and more knowledgeable."
"I'd like the archiving process to be faster."
"The solution could be more secure."
"Some users encounter stability issues. I connect with the support team through my local partner, which takes time."
"The solution could be more user-friendly."
"The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."
"The solution's hybrid deployment process could be improved, particularly for customers who initially started in the cloud and may want to return to an on-premises setup. Microsoft could make this transition more flexible."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve."
"The pricing is expensive."
"They are flexible when it comes to pricing, unlike most of the other vendors I have dealt with."
"The price of Microsoft Exchange is reasonable."
"I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution."
"Since my company is on Microsoft Cloud, we pay for the licenses per user. Compared to volume licensing, I would say the present licensing cost is not expensive."
"We renew the product license with Microsoft every three years. The cost is included within a bundle of services. It's an enterprise agreement with Microsoft."
"Compared to the other options in the market, the licensing costs attached to Microsoft Exchange seem reasonable."
"It is fairly expensive. They have monthly and yearly licensing options."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
870,697 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise27
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Microsoft Exchange?
The initial setup was straightforward and fast.
What is your experience regarding pricing and costs for Microsoft Exchange?
Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.
Ask a question
Earn 20 points
 

Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
Eat24
Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: September 2025.
870,697 professionals have used our research since 2012.