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Microsoft Exchange vs Superhuman comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange
Ranking in Email Applications
3rd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
95
Ranking in other categories
Wireless Email (2nd)
Superhuman
Ranking in Email Applications
15th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Email Applications category, the mindshare of Microsoft Exchange is 7.2%, down from 11.3% compared to the previous year. The mindshare of Superhuman is 2.6%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange7.2%
Superhuman2.6%
Other90.2%
Email Applications
 

Featured Reviews

AS
Bookkeeper at FCA - Victoria Point
Reliable email service has supported consistent communication and improved user training
I do use Cisco Secure Email, Grafis, and Proofpoint Email Protection when needed, but we were using Proofpoint before, and we are no longer using it. I am currently using Microsoft Exchange as our email solution. We are a client of Microsoft; there is no partnership between my company and Microsoft. My experience with Microsoft Exchange is as good as the generic email. I do not use Microsoft Exchange to synchronize emails across devices, and it is not part of my workflow. The protocols I mostly use with Microsoft Exchange for integration are SMTP. I do not use the shared calendars feature in Microsoft Exchange. Data loss prevention is something we are not really using or utilizing at the moment. My overall review rating for Microsoft Exchange is 8.
Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very well integrated with OneDrive and Teams Calendar."
"I like the logistics and Microsoft protocol of reaching Outlook anywhere; it's a user-friendly product."
"The integration of Microsoft Exchange with other tools allows for seamless collaboration and increased productivity within teams."
"The ability to share information, appointments, and agendas easily is the big value of Microsoft Exchange."
"The deployment is a plug-and-play process."
"Provides unlimited storage for our mailbox."
"The initial setup was straightforward and fast."
"Exchange is an ever growing environment that will always have stronghold in the world of communicating and organizing information that is reliable."
"It is a productivity-driven email software that is fast, increases your productivity, and cuts down the time you spend compared to traditional email software."
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails, as this solution segregates your email according to your preferences and how you want to categorize emails."
 

Cons

"From a reliability perspective, they need to improve the search engine, it is not very powerful."
"Sometimes the client part generates some trouble. It can be very slow, though this might be related to our company's installation and configuration rather than the product itself."
"When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information."
"It is important to have the updated version for scalability."
"I'd like the archiving process to be faster."
"More AI features would be good."
"The biggest issue with Microsoft Exchange is its high cost, especially in pricing for license upgrades and expansion to more users."
"After 2022, users of Microsoft Exchange have to migrate mailboxes to Microsoft Exchange Online, and what I'd like to improve is for Microsoft to publish more on-premise versions for customers using Microsoft Exchange. Having more security is another room for improvement in the solution, particularly for mailboxes that develop the Exchange Edge rule to protect internal mailboxes. What I'd like to see from Microsoft Exchange in the future is for Microsoft to still update the latest, existing version which is 2022. I'd like Microsoft to still push more cumulative updates for Microsoft Exchange 2022."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"I don't have enough information about the licensing costs of Microsoft Exchange, but I do know that you need two types of licenses to run it. You need the product key and the client access key to activate Microsoft Exchange. This means that apart from the standard Microsoft Exchange licensing fees, you have to pay additional costs."
"Microsoft Exchange is a very well-priced solution."
"Microsoft Exchange is an inexpensive application."
"Its price is fair."
"This solution is expensive."
"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"Since my company is on Microsoft Cloud, we pay for the licenses per user. Compared to volume licensing, I would say the present licensing cost is not expensive."
"The pricing is expensive."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
11%
Comms Service Provider
8%
Outsourcing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise28
Large Enterprise35
No data available
 

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What is your experience regarding pricing and costs for Microsoft Exchange?
I am aware of pricing aspects, and I would say it is affordable for what it is.
What needs improvement with Microsoft Exchange?
I see some drawbacks and areas for improvement; the quarantining is not fantastic. I think the quarantining is not fantastic because it lets a lot of spam through, and when it is notified of spam, ...
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Also Known As

Exchange, MS Exchange
No data available
 

Overview

 

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting
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Find out what your peers are saying about Microsoft Exchange vs. Superhuman and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.