Microsoft Exchange vs Superhuman comparison

Microsoft and Superhuman are both solutions in the Email Applications category. Microsoft is ranked #3 with an average rating of 7.8, while Superhuman is ranked #14. Microsoft holds a 11.3% mindshare in EA, compared to Superhuman’s 0.7% mindshare. Additionally, 93% of Microsoft users are willing to recommend the solution, compared to 100% of Superhuman users who would recommend it.

Microsoft Exchange

Read 94 Microsoft Exchange reviews

3,524 Views
2,890 Comparison Views

93% willing to recommend

Superhuman

Read 2 Superhuman reviews

246 Views
229 Comparison Views

100% willing to recommend

Microsoft Exchange

Superhuman

Comparison Buyer's Guide

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Executive SummaryUpdated on May 21, 2025

Microsoft Exchange and Superhuman compete in the email client space. Superhuman is perceived as superior due to its innovative features despite a higher price.

Features: Microsoft Exchange offers integration with Microsoft services, calendar and contact management, and high security. Superhuman prioritizes speed and efficiency with keyboard shortcuts, a streamlined interface, and advanced productivity features.

Ease of Deployment and Customer Service: Microsoft Exchange requires extensive setup and IT support due to its integration complexity. Superhuman has a simpler setup and focuses on quick onboarding.

Pricing and ROI: Microsoft Exchange generally offers lower setup costs and good ROI for businesses needing integrated tools. Superhuman is priced higher but targets users seeking improved workflow efficiency and productivity gains.

To learn more, read our detailed Microsoft Exchange vs. Superhuman Report (Updated: September 2025).

Buyer's Guide

Microsoft Exchange vs. Superhuman

September 2025

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Helped 867,445 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Exchange

Ranking in Email Applications

3rd

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Wireless Email (2nd)

Superhuman

Ranking in Email Applications

14th

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Email Applications category, the mindshare of Microsoft Exchange is 11.3%, down from 11.6% compared to the previous year. The mindshare of Superhuman is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Microsoft Exchange	11.3%
Superhuman	0.7%
Other	88.0%

Email Applications

Featured Reviews

AnikIslam

Senior Executive at Lakdhanavi Limited

Has a straightforward setup process, but the functionality for replying to conversations needs enhancement

One major area for improvement is the need for repeated authentication when running a meeting. This requirement for users to sign in and authenticate their mail each time they access the service is complicated, as employees need to be able to access their accounts anytime, anywhere. Additionally, the functionality for replying to conversations using a link has deteriorated in the newer version of Outlook, an issue that needed to be present in previous iterations.

Read full review

Siddharth Mallya

Strategic Alliances and Business Development at Onnivation

Email triage solution that actions and handles emails based on preferences

Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It integrates well with calendar, scheduling, etc. It's easy for employees to make meetings and plan their agendas."

"It is stable."

"This solution handles all of our primary functionality including email, message delivery, message archiving and calendars."

"I find the Outlook client very valuable. It allows me to connect to the Exchange Server and send and receive emails easily. The graphical interface is user-friendly and has a good look and feel."

"It's very well integrated with OneDrive and Teams Calendar."

"The initial setup was straightforward and fast."

"It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."

"Communication is the most valuable feature of the solution."

More Microsoft Exchange pros

"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."

"It is fast, and it increases your productivity."

Cons

"They could continue to improve the consolidation and integration of mailbox services to make them more flexible, easier to deploy, and more manageable."

"I think it could be more scalable."

"It is important to have the updated version for scalability."

"The main problem with Microsoft products is that we're constantly required to install patches and fixes."

"I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development."

"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."

"The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."

"The support needs to be more knowledgeable."

More Microsoft Exchange cons

"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."

"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."

Pricing and Cost Advice

"It's working very well. There is no problem, but the price is not the best."

"Its price is very affordable, and basically, it is the standard of the industry. We have the Exchange 365 subscription, which includes the usage of Exchange Online. I don't know the specific cost, but it is the retail price of Microsoft 365 E3 licenses. Microsoft's licensing is not very easy to understand. Microsoft changes rules every other day, which makes it difficult for us to understand the licensing not only for Exchange but also for other products. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."

"The solution's pricing is fine...I do think the tool offers value for money."

"Microsoft's licensing structure is too complex, but its prices are affordable, though not cheap."

"The platform has a reasonable price."

"Microsoft Exchange itself does not require a license, but users who will have mailboxes will require a license. It depends on the number of users to choose which license. If you exceed 2,000 mailboxes, it's preferable to get the enterprise license."

"There is an annual cost to use Microsoft Exchange, and the price could be less expensive."

"Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides."

More Microsoft Exchange pricing and cost advice

"It is fairly expensive. They have monthly and yearly licensing options."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Government

Comms Service Provider

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	27
Large Enterprise	35

No data available

Questions from the Community

How does Zimbra Collaboration compare with Microsoft Exchange?

Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...

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What do you like most about Microsoft Exchange?

The initial setup was straightforward and fast.

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What is your experience regarding pricing and costs for Microsoft Exchange?

Microsoft Exchange is costly, and its licensing model can be expensive over time as more users require licenses.

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Comparisons

Open-Xchange vs Microsoft Exchange

Compared 17% of the time

KerioConnect vs Microsoft Exchange

Compared 16% of the time

Zimbra Collaboration vs Microsoft Exchange

Compared 15% of the time

HCL Domino vs Microsoft Exchange

Compared 12% of the time

More Microsoft Exchange Competitors

ProtonMail vs Superhuman

Compared 62% of the time

More Superhuman Competitors

Product Reports

Buyer's Guide

Microsoft Exchange

August 2025

Download Microsoft Exchange product report

Buyer's Guide

Email Applications

August 2025

Download Superhuman product report

Also Known As

Exchange, MS Exchange

No data available

Overview

Built to deliver the enterprise-grade security and reliability that businesses require, Microsoft Exchange provides email, calendar and contacts on your PC, phone and web browser.

Microsoft

Superhuman is the fastest email client in the world. Our users love what we've built: https://superhuman.com/love. We rebuilt the inbox from the ground up to make you brilliant at what you do. We specifically designed it for those of you who want the best. Superhuman is gorgeous. Blazingly fast. And comes with advanced features that make you feel superhuman. A.I. Triage. Undo Send. Insights from social networks. Follow-up Reminders, Scheduled Messages, and Read Statuses. To name but a few. Superhuman is so fast, delightful, and intelligent — you’ll feel like you have superpowers.

Superhuman

Sample Customers

Paderborn-Lippstadt Airport, Scitec Nutrition, British Airways, InnoGames, Osteology Foundation, Franz Haniel & Cie. GmbH, NTC Contracting

Eat24

Buyer's Guide

Microsoft Exchange vs. Superhuman

September 2025

Free Report: Microsoft Exchange vs. Superhuman

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