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Buyer's Guide
API Management
June 2022
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Alfredo Silva - PeerSpot reviewer
ALiBS Solutions at ALiBS Solutions
Real User
Top 5Leaderboard
Many API protections against attacks, reliable, and good technical support
Pros and Cons
  • "When I have used technical support they helped me a lot. Sometimes they took a long time to respond because we had very complex issues that we asked them for help with, but I think it is a very good service."
  • "The Policy Manager tool that is used to manage the solution is very heavy to use because it is based in Java. Sometimes it takes a long time to load. There could be some improvements to it. If they could make Policy Manager on a web page that would be a good alternative."

What is our primary use case?

Our clients use the solution for a secured layer to protect their API. Most of them have two kinds of API, the frontend, and backend.

What is most valuable?

There are many beneficial features in this solution that protect against attacks, such as SQL, injection, and the internet.

What needs improvement?

The Policy Manager tool that is used to manage the solution is very heavy to use because it is based in Java. Sometimes it takes a long time to load. There could be some improvements to it. If they could make Policy Manager on a web page that would be a good alternative.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

I have found the stability very good.

How are customer service and technical support?

When I have used technical support they helped me a lot. Sometimes they took a long time to respond because we had very complex issues that we asked them for help with, but I think it is a very good service.

How was the initial setup?

The initial setup was very easy and straightforward. However, the first and second time we did it was a bit complex because we were not used to the installation.

What about the implementation team?

We have done the implementation and the time it takes depends on the client's use case. You can do the installation and have some APIs working to generate some values for the clients in approximately 30 days.

What's my experience with pricing, setup cost, and licensing?

This solution is a bit more expensive than competitors.

Which other solutions did I evaluate?

My clients evaluate others solutions before they chose this one, such as AWS, and Apigee from Google. The most common option that they evaluated was Apigee because of the price.

The main difference was AWS and Apigee to this solution is they have a lower price but they do not have all the features that this solution has. It depends on the client, they have to decide between what features they want to implement. If there are not many features to implement they can go with Apigee or AWS, but if there are more complex implementations they try to go with Layer7.

What other advice do I have?

I would recommend this solution to others. I really like the solution.

I rate Layer7 API Management a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Assistant Consultant at a computer software company with 10,001+ employees
Real User
The solution allows developers to create more advanced security policies
Pros and Cons
  • "API Management makes dealing with APIs easier. It'll help you to move ahead on your API application journey. The solution allows developers to create more advanced security policies"
  • "feel like Apigee's API product is more interactive. You can drag and drop with those, but it's a little more difficult in Layer7. It's less user-friendly compared to that Apigee product."

What is our primary use case?

We use a combination of Denodo and Layer7 API Management. The APIs are developed on Layer7 and then exported through Denodo. Layer7 provides the security layer, while Denodo facilitates data on demand. That combination is handy, and most organizations have a similar setup. That data is exported to API. The data modeling is done on Denodo and exposed through policies developed on Layer7 API Management.

It's good to have a tool for integrating data between organizations and applications. The combination of Denodo and Layer7 is beneficial. I feel like Layer7 would not be sufficient because most APIs need data on demand. We need to provide data on demand on top of some layers without going back into the native data systems. 

That will help developers not tax something on the line. We just develop on top of those databases or data layers. You prepare a logical data layer to provide an API exposed through Layer7. Using Layer7 and Teams or different applications can consume those data easily. 

What is most valuable?

API Management makes dealing with APIs easier. It'll help you to move ahead on your API application journey. The solution allows developers to create more advanced security policies

What needs improvement?

I feel like Apigee's API product is more interactive. You can drag and drop with those, but it's a little more difficult in Layer7. It's less user-friendly compared to that Apigee product. However, the overall user experience is okay. 

For how long have I used the solution?

We have been using API Management for three years. 

What do I think about the stability of the solution?

Our deployment is stable. The company was using API Management before I joined. It's pretty stable and people are developing their APIs on it. The integration Layer7 provides works well in our environment.

What do I think about the scalability of the solution?

API Management is scalable. We did some horizontal scaling and adopted a clustered approach, with two or three nodes behind that. We have that kind of scalability in our environment, and we have a hard drive. We're processing millions of jobs a day that are handled well with the cluster setup we have in place.

How are customer service and support?

Solutions technical support actually falls. I mean, in our area, we have to get a team around it, so that some of the APIs won't get fail and the possibilities of capturing the records. Second thing is to deliver the migration of the APIs to higher environment. So this falls API, I mean, under support task and that too includes performing lifecycle management, upgrading the API versions. So last year we did from nine to ten. So this changes are there in the bucket of support and we do handle around that part of task.

What other advice do I have?

I rate Layer7 API Management eight out of 10. There's a steep learning curve, and I have spent two or three years looking at the documentation that comes with it. It's a bit difficult compared to some other products like Apigee.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
API Management
June 2022
Get our free report covering Google, MuleSoft, Amazon, and other competitors of Layer7 API Management. Updated: June 2022.
610,336 professionals have used our research since 2012.