"When I have used technical support they helped me a lot. Sometimes they took a long time to respond because we had very complex issues that we asked them for help with, but I think it is a very good service."
"Tech support is fast and responsive."
"API Management makes dealing with APIs easier. It'll help you to move ahead on your API application journey. The solution allows developers to create more advanced security policies"
"It impresses me as a product because it never goes down. It always does what it is supposed to do."
"The most valuable feature of Layer7 API Management is that their policy is really easy to develop and it is flexible."
"It is helpful to have a central API that is hosted and managed."
"The solution fills our two most important concerns in seeking an API solution by providing a reliable gateway and security options."
"There are many security policies within this solution that help to prevent attacks. We are also able to implement TLS to allow us to look at the application from the backend. There are workflows inside of the gate that help us a lot to implement customers and improve user experience. Our customers are also able to move from a customized creative view to taking advantage of AI bot solutions."
"You can set up workflows and write limited pieces of logic."
"The overall cost of Layer7 API Management is high, they can improve it by making it less expensive."
"The Policy Manager tool that is used to manage the solution is very heavy to use because it is based in Java. Sometimes it takes a long time to load. There could be some improvements to it. If they could make Policy Manager on a web page that would be a good alternative."
"The architecture of the solution does not allow for flexibility in using different components for the gateway architecture."
"I would like for the new release to allow us to speed up code generation. The integration with CICD could also be more seamless."
"The interface is Java which is difficult to make look very nice."
"The Portal lacks maturity. Since the move from Portal 3.x to 4.x, a lot of features were removed. It is slowly coming back. I can see a lot of changes are done in the "background" to decouple components and make it more flexible. Those changes are just not getting to the UI side quick enough."
"The delivery is bulky in terms of implementation. Its price could also be better. It is a very good product as compared to CA API, Google API, and WSO2 API, but its price is high. From the cloud-native perspective, some new features need to be added. It could also be made simpler to implement."
"The setup was not as straightforward as it should have been. Support should be improved."
"We ran it for a while, but then we decided to move away from Tyk, because Tyk's cloud version, the SaaS version, has a significant limitation of limited flexibility, so you can't program very much."
Layer7 API Management is ranked 6th in API Management with 13 reviews while Tyk is ranked 22nd in API Management with 1 review. Layer7 API Management is rated 8.6, while Tyk is rated 6.0. The top reviewer of Layer7 API Management writes "Serves to standardise routing messaging services into a single API view with multiple channels". On the other hand, the top reviewer of Tyk writes "Simple to install, has many features, but lacks support for multiple programming languages". Layer7 API Management is most compared with Apigee, Mulesoft Anypoint API Manager, Amazon API Gateway, Kong Enterprise and Microsoft Azure API Management, whereas Tyk is most compared with Kong Enterprise, Amazon API Gateway, Apigee, WSO2 API Manager and SwaggerHub.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
