Workato vs Zoho Creator comparison

Workato and Zoho are both solutions in the Business Orchestration and Automation Technologies category. Additionally, 100% of Workato users are willing to recommend the solution, compared to 97% of Zoho users who would recommend it.

Workato

Read 28 Workato reviews

2,728 Views
1,446 Comparison Views

100% willing to recommend

Zoho Creator

Read 34 Zoho Creator reviews

1,340 Views
375 Comparison Views

97% willing to recommend

Workato

Zoho Creator

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Workato and Zoho Creator based on real PeerSpot user reviews.

Find out in this report how the two Business Orchestration and Automation Technologies solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Workato vs. Zoho Creator Report (Updated: December 2025).

Buyer's Guide

Workato vs. Zoho Creator

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

3.9

Workato offers quick integration, enhances productivity, consolidates systems, reduces manual tasks, optimizes costs, and ensures faster ROI.

Sentiment score

3.8

Zoho Creator offers significant ROI, cost savings, and efficiency improvements compared to competitors, despite higher portal prices.

By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.

Kiran Vishwanath

Director at Infoteck Solutions

For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.

reviewer2723727

Integration Engineer

In my experience, we have seen a return on investment, with results visible within a week.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

For more quotes and insights, download the Workato report

For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.

AniketPatil

IT Projects and Strategy Manager at RoboTouch

Using Zoho Creator is affordable for my business as it helps save time.

NaveenKumar S

Software Engineer at Maximus

For more quotes and insights, download the Zoho Creator report

Customer Service

Sentiment score

5.9

Workato's customer service is praised for responsiveness, though complex issues may face delays due to product and time zone constraints.

Sentiment score

5.2

Zoho Creator's service is responsive with praised pre-sales, but email support can lag; chat and community offer quick help.

Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

Workato's support is robust, featuring first and second-level support.

reviewer2688690

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

For more quotes and insights, download the Workato report

I would rate the technical support 10 out of 10 because they provide excellent assistance.

NaveenKumar S

Software Engineer at Maximus

Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.

Jatin Rao

Zoho Developer at Tarini Consulting

All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

For more quotes and insights, download the Zoho Creator report

Scalability Issues

Sentiment score

6.0

Workato is praised for its scalability, efficiently managing applications and cloud operations, though large datasets may impact performance.

Sentiment score

5.8

Zoho Creator is scalable and customizable for SMEs but faces challenges with large data and potential cost increases.

There are scalability limitations with Workato.

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

Allows dynamic connection switching at runtime.

Sowmya Nagaraja

Technical Consultant at Intercede Solutions

Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.

Kiran Vishwanath

Director at Infoteck Solutions

For more quotes and insights, download the Workato report

Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.

Jatin Rao

Zoho Developer at Tarini Consulting

When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.

Jake Harris

Founder, Consultant, and Developer at Limitless IT Consultancy

For more quotes and insights, download the Zoho Creator report

Stability Issues

Sentiment score

6.7

Workato is praised for stability and reliability, with minor issues occasionally reported, and generally receives high user ratings.

Sentiment score

6.4

Zoho Creator is highly stable and reliable, with few issues reported, especially when following best practices and using Creator 5.

Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.

Martin Rubens

Practice Manager at a consultancy with 201-500 employees

During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.

reviewer2688690

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

For more quotes and insights, download the Workato report

The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

You can't rely on any software in business if it's not going to be stable and reliable.

Jake Harris

Founder, Consultant, and Developer at Limitless IT Consultancy

Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.

NaveenKumar S

Software Engineer at Maximus

For more quotes and insights, download the Zoho Creator report

Room For Improvement

Workato requires improvements in user features, licensing clarity, complex integration, scalability, security, and AI for better functionality.

Zoho Creator faces challenges with UI, data management, integrations, scalability, and support, hindering customization and user efficiency.

The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.

AshishPatil1

Technical Consultant at IST Technology

Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.

ParsuramPanigrahi

CTO at Atulya Abhinav Tech Private Limited

One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.

reviewer2688690

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

For more quotes and insights, download the Workato report

In terms of scalability, there are certain limitations if the data volume is large due to execution limits.

Gokulakrishnan G

Founder at GGSH&CO LLP

Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.

AniketPatil

IT Projects and Strategy Manager at RoboTouch

For more quotes and insights, download the Zoho Creator report

Setup Cost

Workato's enterprise pricing is based on usage with possible costs up to $130K annually, viewed as high but efficient.

Zoho Creator offers competitive pricing starting at INR 480, with flexible plans up to 1,500 INR for diverse needs.

Higher volume is less expensive, but in general, it is kind of pricey.

Amy Jorde

Principal Consultant at Grail Automation

While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.

reviewer2688690

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.

Sowmya Nagaraja

Technical Consultant at Intercede Solutions

For more quotes and insights, download the Workato report

Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.

BOTU AKHIL SAI

Zoho developer at Lighthouse Learning Group

For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.

NaveenKumar S

Software Engineer at Maximus

Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.

Gokulakrishnan G

Founder at GGSH&CO LLP

For more quotes and insights, download the Zoho Creator report

Valuable Features

Workato offers user-friendly, no-code integration and automation, boosting business efficiency with pre-built connectors and flexible application connections.

Zoho Creator offers flexibility, customization, and integration, enabling easy app development with its low-code platform and robust features.

It allows app-to-app and real-time integrations, which significantly enhance process efficiency.

Pradeep Nunna

Integration and Solution Architect/AI Engineer (Boomi and Workday) at Tech Bridger

It comes with pre-built connectors, eliminating the need to write APIs.

reviewer2688690

Senior Software Engineer at a tech vendor with 5,001-10,000 employees

The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.

Sowmya Nagaraja

Technical Consultant at Intercede Solutions

For more quotes and insights, download the Workato report

The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.

Sagar Gaikwad

Sr Business Application Developer on Zoho Platform. at Tech Worriors

For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.

AliHaider1

Freelancer at Upwork

We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.

BOTU AKHIL SAI

Zoho developer at Lighthouse Learning Group

For more quotes and insights, download the Zoho Creator report

Categories and Ranking

Workato

Average Rating

8.2

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Integration Platform as a Service (iPaaS) (5th)

Zoho Creator

Average Rating

8.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Rapid Application Development Software (12th), Low-Code Development Platforms (8th), Business Orchestration and Automation Technologies (8th)

Featured Reviews

Shubhra Shrivastava

API Integration Architect, Sr Manager at Beauty Tech Retail Domain

Intuitive automation streamlines workflows with room for more deployment options

The best features I appreciate about Workato are how intuitive it is, its low-code, no-code feature, and its true cloud-native environment where we don't need to worry about infrastructure settings and fine-tuning. Though I find the task-based usage in Workato challenging, requiring careful workflow design. The benefits from using Workato include automating workflows using the low-code approach, demonstrating while creating workflows, and making changes on the go. These capabilities enable faster delivery compared to our earlier work environments when using hybrid integration platform or MuleSoft. The delivery time has drastically improved using Workato because of its low-code feature and pre-built connectors which are very easy to use compared to MuleSoft. The ease of deployment is a distinct feature when compared to Tipco, MuleSoft, or any other integration tool. The delivery time is drastically reduced, allowing changes to be made immediately and demonstrated.

Read full review

VishalKumar7

Zoho Developer at Evoluz Global Solutions

User experience metadata and workflow customization have been streamlined

The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

Retailer

Computer Software Company

15%

Comms Service Provider

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What needs improvement with Workato?

In Workato, there are some limitations regarding very high transactional data in file formats. For instance, we have a 90-minute job timeout, and queues larger than 10,000 size will be purged. Addi...

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What is your primary use case for Workato?

The usual use cases for Workato include real-time data processing from either SFTP or SAS, and we have implemented multiple use cases for our clients in the past 3.5 years. For example, the employe...

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What advice do you have for others considering Workato?

I have been working with clients for Workato implementation, focusing on consulting and implementing solutions for their business needs. We automate basic workflows and handle various complexities ...

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What is your experience regarding pricing and costs for Zoho Creator?

I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...

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What needs improvement with Zoho Creator?

Regarding improvements in the Deluge scripting language, I would like to see enhancements in its loop feature, which behaves differently compared to loops in other languages. Additionally, the exec...

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What is your primary use case for Zoho Creator?

There can be several different use cases for Zoho Creator that I work with. I can use Zoho Creator for all types of custom applications. I have built BOM applications and manufacturing-related appl...

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Product Reports

Buyer's Guide

Workato

January 2026

Download Workato product report

Buyer's Guide

Zoho Creator

January 2026

Download Zoho Creator product report

Overview

Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.

The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.

Start your 30-day free trial here.

Workato

Zoho Creator is a web-based platform that lets everyone build custom business applications without any prior technical knowledge
Zoho Creator offers a first of its kind drag-n-drop interface to create tables/forms, design, schedule workflows and perform a variety of automated actions.

Zoho Creator's powerful tools for data collection and management, analysis, reporting and collaboration make it the smart choice for small to large organizations to run their business online, without any additional costs, infrastructure, or software.

Zoho Creator is used by more than 400,000 users and 100,000+ apps have been already created. Don't let complex looking workflows and business rules scare you.

Zoho Creator is completely non-programmer friendly. Use the intuitive and feature-rich platform to build your custom database applications. Just write your business rules and let the software handle deployment and hosting. You can create your own forms/tables afresh or import data from standard formats (.xls .csv .mdb) and get your database application online within minutes, really!

Zoho

Sample Customers

Panera Bread, Berkshire Hathaway, Salesforce, Box, Splunk, ComScore, IBM, Complex Media, Microsoft, Home Depot, Cisco, News Corp, Braille Institute

Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert

Buyer's Guide

Workato vs. Zoho Creator

December 2025

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