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Symphony vs Yammer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symphony
Ranking in Enterprise Social Software
7th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Yammer
Ranking in Enterprise Social Software
4th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Enterprise Social Software category, the mindshare of Symphony is 8.3%, up from 5.5% compared to the previous year. The mindshare of Yammer is 6.2%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Nenad Pejcic - PeerSpot reviewer
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.
Rishi Pande - PeerSpot reviewer
Cloud-based platform supports seamless collaboration but needs branding flexibility
I have transitioned to using Yammer in the cloud for about six to seven years People share their files and ideas and attend meetings in a collaborative manner. They work on specific sales-related documents. Yammer allows collaboration anywhere, anytime, on any device. Its adaptability and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I found the RAM Commander module in Symphony to be the most valuable."
"The overall functions are good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The solution is user-friendly, and it is very good security-wise."
"The entire product is good."
"The user interface and the way we can share and search information are the most valuable. It is very easy to use."
"The most valuable feature of Yammer is its interface."
"Yammer shows the post’s actions, comments, and how people react. We can quickly see what's going on."
"People share their files and ideas and attend meetings in a collaborative manner."
"The posting features are valuable."
"The initial setup was simple and straightforward."
"Yammer is useful since it is a product you can easily integrate into our system since Microsoft supports it."
"Yammer saves our time because we can communicate with a lot of people at the same time without sending a lot of emails."
 

Cons

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
"The interface is clunky and could be improved."
"Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies."
"Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities."
"I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."
"Sometimes, we lose access to the solution for unknown reasons."
"Yammer should offer flexibility to allow branding without writing any code."
"It has a very limited use."
"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
 

Pricing and Cost Advice

"It's a costly product, but the number of available features justifies it."
"It is fairly an expensive product, but works for us."
"Symphony is expensive."
"Compared to other products like Amazon, Yammer's pricing is fine."
"The pricing is not bad."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"Its cost is included in the license bundle for Microsoft."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
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Comparison Review

it_user8913 - PeerSpot reviewer
Aug 22, 2013
Yammer vs. SP Social in 2013
There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
64%
Computer Software Company
4%
University
4%
Venture Capital & Private Equity Firm
3%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Symphony?
Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
What do you like most about Yammer?
We can send out notifications and ask questions using Yammer.
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
 

Comparisons

 

Overview

 

Sample Customers

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Symphony vs. Yammer and other solutions. Updated: June 2025.
861,390 professionals have used our research since 2012.