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Workplace by Facebook vs Yammer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Workplace by Facebook
Ranking in Enterprise Social Software
7th
Average Rating
7.8
Reviews Sentiment
8.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Yammer
Ranking in Enterprise Social Software
5th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Enterprise Social Software category, the mindshare of Workplace by Facebook is 3.0%, down from 3.3% compared to the previous year. The mindshare of Yammer is 5.0%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Yammer5.0%
Workplace by Facebook3.0%
Other92.0%
Enterprise Social Software
 

Featured Reviews

Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Offers good integration features but needs to offer more flexibility in the language option offered
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.
DB
Senior Technical Product Manager at a manufacturing company with 10,001+ employees
Creates user groups and streamlines communication
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Storage is the best thing about the solution."
"The product was easy to use."
"The tool's integration feature benefited the workflow...it helped centralize communication."
"A full-featured collaboration tool that is as easy to use as Facebook."
"The biggest lesson we have learned from working with Workplace is that we should have made the change a lot earlier."
"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."
"The most valuable feature of Yammer is its integration with all the services of Office 365."
"Communication. We are able to communicate and keep in touch with a global audience."
"This product is very easy to use, and has been widely and easily adopted."
"The posting features are valuable."
"External collaboration with partners: There is a unified way to send updates about departments and the enterprise, rather than sending separate communications."
"Groups is the most valuable feature in Yammer."
"Yammer has allowed the entire company to be able to communicate with each other when the company has internal employees from all over the world."
"Yammer provides a simple to use, intuitive platform for enterprise collaboration within the social networking information model."
 

Cons

"The implementation could be made easier."
"There needs to be a restriction on who can download content."
"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."
"The product should allow users to assign tasks and automate processes."
"The conferencing feature does not work well with multiple parties or locations."
"The conferencing feature does not work well with multiple parties or locations."
"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."
"Customer Service: Good through YCN, but sometimes I got frustrated by translation issue."
"I would say the whole experience was negative, so that is why we stopped using it."
"I faced some issues with Yammer's mobile app when I shifted from Android to iPhone, and it got a little bit tricky to use it on an iPhone, which took away some of my time."
"This solution would be improved if it was well integrated with other communication applications."
"The lack of integration into the Microsoft Office 365 made it difficult to champion throughout the organization."
"The solution's feature for sharing could be better."
"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
 

Pricing and Cost Advice

"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."
"The regular package costs us $4 per user per month."
"The solution seemed expensive to me."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"Compared to other products like Amazon, Yammer's pricing is fine."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"Its cost is included in the license bundle for Microsoft."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"The pricing is not bad."
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Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
892,287 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Marketing Services Firm
11%
Construction Company
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise31
 

Questions from the Community

What needs improvement with Workplace by Facebook?
There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvem...
What is your primary use case for Workplace by Facebook?
I use the solution in my company to create chatbots for our clients, like BMW in India. We have been working on WhatsApp chatbots and Facebook marketing, where we have integrated Adobe Marketo for ...
What advice do you have for others considering Workplace by Facebook?
In our company, we integrate with Workplace through Facebook's tools that were provided to us, and it is there that we created a middleware system for communication back and forth. Whatever data we...
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
What advice do you have for others considering Yammer?
I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform. I cannot think of any advice or recommendation to share with users who wo...
 

Also Known As

Facebook Workplace, Facebook at Work
No data available
 

Overview

 

Sample Customers

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Workplace by Facebook vs. Yammer and other solutions. Updated: April 2026.
892,287 professionals have used our research since 2012.