SharePoint vs Symphony comparison

The compared Microsoft and Symphony solutions aren't in the same category. Microsoft is ranked #1 in ECM , with an average rating of 8.2, and holds a 11.7% mindshare in the category. Symphony is ranked #9 in ESS , and holds a 3.6% mindshare. Additionally, 79% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

SharePoint

Read 166 SharePoint reviews

16,578 Views
9,284 Comparison Views

79% willing to recommend

Symphony

Read 5 Symphony reviews

1,418 Views
993 Comparison Views

83% willing to recommend

SharePoint

Symphony

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SharePoint and Symphony based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: May 2026).

Buyer's Guide

Enterprise Content Management

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SharePoint

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

166

Ranking in other categories

Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Symphony

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Social Software (9th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 11.7%, down 15.9% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.6% mindshare, down 8.2% since last year.

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
SharePoint	11.7%
Alfresco	6.7%
OpenText Content Management	6.3%
Other	75.3%

Enterprise Content Management

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Symphony	3.6%
Slack Business - Enterprise	9.6%
Microsoft Teams	6.9%
Other	79.9%

Enterprise Social Software

Featured Reviews

Ravi Raushan Kumar

Software Engineer at ValueMomentum

Centralized document governance has boosted collaboration and made knowledge sharing structured

SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

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Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy management of content and portal and the document repository features are a distinguishing point compared to a file server."

"Using this product, one can benefit from OOB features in regards to content and document management, and it provides a single platform where multiple applications can be integrated under one roof."

"This solution has given us better access, coordination, collaboration, and visibility."

"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."

"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."

"The most valuable aspect of SharePoint is its integration with Teams. T"

"Being able to drop all the cloud service subscriptions saves a lot: the amount depends on how many of those services can be replaced."

"It helped us manage our documents and records effectively and at a reasonable cost."

More SharePoint pros

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"The entire product is good, and the number of available features justifies its cost."

"The entire product is good."

"The solution is user-friendly, and it is very good security-wise."

"I found the RAM Commander module in Symphony to be the most valuable."

"The overall functions are good."

Cons

"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."

"Unless you have worked with a SharePoint business analyst, designer or power user, managing individual sites does require training to understand the components of the site settings and content."

"It's Microsoft; empty your pockets. Seriously, if you obtain SharePoint under one of their blanket licensing agreements you really need to pay attention to the terms and conditions, especially if your acquisition is part of Office 365."

"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."

"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."

"The solution lacks collaboration features."

"It does not integrate despite being part of the Microsoft family."

"When the number of documents in a library grows too high, there will be performance issues."

More SharePoint cons

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"The solution is very expensive, and its pricing could be improved."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

"The solution needs to improve CI."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

Pricing and Cost Advice

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

"The product is reasonably priced."

"The data classification and search elements are cheap."

"The cost is expensive, but worthwhile."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"Any extended support from Microsoft is expensive."

"It is very expensive."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

More SharePoint pricing and cost advice

"It's a costly product, but the number of available features justifies it."

"Symphony is expensive."

"It is fairly an expensive product, but works for us."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

10%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Financial Services Firm

50%

Media Company

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	40
Large Enterprise	83

No data available

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I know I can host pages on it and feel that the CMS platform, which helps create thos...

See all answers

What is your primary use case for SharePoint?

SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way to collaborate, and one benefit of SharePoint is the pages you can create on it, ...

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Comparisons

OpenText Documentum Content Management vs SharePoint

Compared 12% of the time

OpenText Content Management vs SharePoint

Compared 4% of the time

Box vs SharePoint

Compared 4% of the time

IBM FileNet vs SharePoint

Compared 3% of the time

Alfresco vs SharePoint

Compared 3% of the time

More SharePoint Competitors

Office 365 vs Symphony

Compared 38% of the time

Microsoft Teams vs Symphony

Compared 20% of the time

Slack Business - Enterprise vs Symphony

Compared 17% of the time

Zoho Connect vs Symphony

Compared 5% of the time

Yammer vs Symphony

Compared 4% of the time

More Symphony Competitors

Product Reports

Buyer's Guide

SharePoint

May 2026

Download SharePoint product report

Buyer's Guide

Enterprise Social Software

May 2026

Download Symphony product report

Also Known As

SharePoint 2007, SharePoint 2010

No data available

Overview

SharePoint offers document management, collaboration, and Microsoft Office integration, with a user-friendly interface supporting workflows and customization. Organizations benefit from centralized content storage, improving team coordination and efficiency.

SharePoint is tailored for document and content management, offering collaboration tools, workflow automation, and integration with Microsoft products. It supports robust search, metadata tagging, and access control. While performance and the interface require enhancements, it remains a valuable tool for organizations managing internal and external communications. Integration with Microsoft Teams and OneDrive facilitates collaboration, and SharePoint's centralized repositories and document storage enhance team efficiency. Power Platform integration allows for quick data handling and automation, boosting productivity.

What Are the Most Notable Features of SharePoint?

Document Management: Organize and manage documents efficiently.
Collaboration Tools: Enhance team collaboration and communication.
Microsoft Office Integration: Seamlessly work with Office applications.
Search Capabilities: Robust search and metadata tagging for easy retrieval.
Access Control: Protect and manage sensitive information access.
Power Platform Integration: Quick data handling and automation for improved productivity.

What Benefits Should Users Look for When Evaluating SharePoint?

Improved Team Efficiency: Enhance coordination and document sharing.
Centralized Storage: Efficient content management in a centralized repository.
Seamless Workflow Automation: Automate processes to boost productivity.
Integration Capability: Enhance functionality with external services and applications.
Customization Options: Tailor workflows and user experience to business needs.

In various industries, SharePoint is used for document and content management, supporting specific department sites and internal communications. It facilitates automation and policy management while offering integration with Microsoft Teams and OneDrive for improved collaboration and geographical team coordination.

Microsoft

Symphony is a collaboration platform designed for secure communication within financial and professional environments, offering tools tailored for complex regulatory requirements.

As a cutting-edge platform, Symphony addresses the need for secure instant messaging through encryption and compliance features, making it an ideal choice for industries requiring adherence to strict regulatory standards. It provides a centralized hub for communication, ensuring data protection while enabling seamless integration with existing workflows, which supports enhanced team collaboration and task management.

What are the standout features of Symphony?

End-to-End Encryption: Ensures communications are private and secure.
Regulatory Compliance: Supports adherence to financial and legal standards.
Customizable Workflows: Offers integration with other applications for streamlined processes.
Real-time Communication: Facilitates instant messaging and collaboration in real-time.

What should users consider for ROI and benefits?

Improved Security: Reduces risks associated with breaches and leaks.
Increased Efficiency: Streamlines communication and collaboration tasks.
Regulatory Confidence: Provides peace of mind with compliance support.
Enhanced Team Performance: Boosts productivity through effective collaboration tools.

Symphony is implemented widely across finance, law, and fintech sectors, where security and compliance are crucial. Financial firms use it to ensure secure trader communications, law firms incorporate it for confidential client discussions, and tech companies in fintech leverage it for both security and efficiency, optimizing their operational workflows under strict compliance guidelines.

Symphony

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Enterprise Content Management

May 2026

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.