SharePoint vs Symphony comparison

The compared Microsoft and Symphony solutions aren't in the same category. Microsoft is ranked #1 in ECM , with an average rating of 8.0, and holds a 11.6% mindshare in the category. Symphony is ranked #8 in ESS , and holds a 4.7% mindshare. Additionally, 79% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

SharePoint

Read 164 SharePoint reviews

10,180 Views
5,395 Comparison Views

79% willing to recommend

Symphony

Read 5 Symphony reviews

859 Views
618 Comparison Views

83% willing to recommend

SharePoint

Symphony

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SharePoint and Symphony based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: February 2026).

Buyer's Guide

Enterprise Content Management

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SharePoint

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

164

Ranking in other categories

Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Symphony

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Social Software (8th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 11.6%, down 16.9% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 4.7% mindshare, down 7.3% since last year.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
SharePoint	11.6%
OpenText Content Management	8.0%
Alfresco	7.6%
Other	72.8%

Enterprise Content Management

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Symphony	4.7%
Slack Business - Enterprise	11.2%
Microsoft Teams	8.4%
Other	75.7%

Enterprise Social Software

Featured Reviews

AnjneyBhardwaj

Senior Market Research Analyst at IDC Corporate

Collaboration has improved through simplified document access and controlled sharing

SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

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Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Combined reports and data with timeline tracking."

"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."

"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."

"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."

"We can now share to team members by MS Teams and assign planners to follow and update statuses in a single platform."

"The search feature is valuable."

"The most valuable feature of the solution is file sharing or information sharing."

"It facilitates collaboration and the ability to create custom workflows."

More SharePoint pros

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"I found the RAM Commander module in Symphony to be the most valuable."

"The solution is user-friendly, and it is very good security-wise."

"The overall functions are good."

"The entire product is good."

Cons

"The initial setup was very complex."

"We would like more security features, like automating."

"It would be nice if the editing and setting up of SharePoint were more user-friendly, so I do not have to have an expert to deal with it."

"Workflow is something that can become more intelligent."

"Needs improvement on the user interface."

"The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues."

"You still need a bit of expertise to add branding."

"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."

More SharePoint cons

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

"The solution needs to improve CI."

"The solution is very expensive, and its pricing could be improved."

Pricing and Cost Advice

"The platform has medium pricing."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"For this type of solution, it is not wise to buy it without Software Assurance."

"The cost is expensive, but worthwhile."

"The pricing is competitive."

"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"Licensing can be by server or by seat."

More SharePoint pricing and cost advice

"It's a costly product, but the number of available features justifies it."

"Symphony is expensive."

"It is fairly an expensive product, but works for us."

See which vendors are best for you

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

Financial Services Firm

55%

Media Company

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	38
Large Enterprise	81

No data available

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...

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What is your primary use case for SharePoint?

I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.

See all answers

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Comparisons

OpenText Documentum Content Management vs SharePoint

Compared 9% of the time

Box vs SharePoint

Compared 6% of the time

OpenText Content Management vs SharePoint

Compared 5% of the time

DocuSign vs SharePoint

Compared 5% of the time

IBM FileNet vs SharePoint

Compared 4% of the time

More SharePoint Competitors

Office 365 vs Symphony

Compared 39% of the time

Microsoft Teams vs Symphony

Compared 21% of the time

Slack Business - Enterprise vs Symphony

Compared 19% of the time

SAP StreamWork vs Symphony

Compared 5% of the time

Mattermost vs Symphony

Compared 4% of the time

More Symphony Competitors

Product Reports

Buyer's Guide

SharePoint

February 2026

Download SharePoint product report

Buyer's Guide

Enterprise Social Software

February 2026

Download Symphony product report

Also Known As

SharePoint 2007, SharePoint 2010

No data available

Overview

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Enterprise Content Management

February 2026

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.