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SharePoint vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
166
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 11.8%, down 16.2% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.8% mindshare, down 8.2% since last year.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.8%
Alfresco7.1%
OpenText Content Management6.6%
Other74.5%
Enterprise Content Management
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Symphony3.8%
Slack Business - Enterprise9.8%
Microsoft Teams7.1%
Other79.3%
Enterprise Social Software
 

Featured Reviews

Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Collaboration became a lot easier."
"Tech support tops off as excellent."
"The initial setup is easy."
"Our staff found it simpler, as they did not have to work within a classification system."
"Easy management of content and portal and the document repository features are a distinguishing point compared to a file server."
"It has helped us collapse all our versions into a single file."
"SharePoint integrates well with the Team Foundation Server and provides collaboration features for team members on a TFS Team Project."
"The lists handling is perfect, and any kind of content linked to them is very easy to publish."
"The solution is user-friendly, and it is very good security-wise."
"I found the RAM Commander module in Symphony to be the most valuable."
"The entire product is good, and the number of available features justifies its cost."
"The entire product is good."
"The overall functions are good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
 

Cons

"The reporting functionality needs improvement, to combine multiple lists (for the most part) requires a solution outside of SharePoint."
"SharePoint’s scalability could be improved."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"Technical support is bad, as the support is for all other Microsoft products."
"It would be nice if the editing and setting up of SharePoint were more user-friendly, so I do not have to have an expert to deal with it."
"Almost all of the areas of the product have room for improvement; some more than others."
"I'm trying to get the knowledge bit by bit, so I'm losing the idea of the whole product, e.g. SharePoint is losing its essence."
"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
 

Pricing and Cost Advice

"The pricing is competitive."
"The licensing model for SharePoint Online is based on per user, and it is monthly. The price of the solution overall is good."
"The pricing is competitive."
"Any extended support from Microsoft is expensive."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"It is very expensive.​"
"They are about an eight in comparison to other similar products."
"The platform has medium pricing."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
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Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Government
11%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
52%
Comms Service Provider
5%
Media Company
5%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise40
Large Enterprise83
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifi...
What is your primary use case for SharePoint?
My main use case for SharePoint is storing data, and it has primarily served as our document management and team collaboration platform. I have used it to organize and share documents, manage versi...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: April 2026.
894,668 professionals have used our research since 2012.