SharePoint vs Symphony comparison

The compared Microsoft and Symphony solutions aren't in the same category. Microsoft is ranked #1 in ECM , with an average rating of 8.0, and holds a 11.3% mindshare in the category. Symphony is ranked #8 in ESS , and holds a 4.8% mindshare. Additionally, 79% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

SharePoint

Read 164 SharePoint reviews

10,180 Views
5,395 Comparison Views

79% willing to recommend

Symphony

Read 5 Symphony reviews

859 Views
618 Comparison Views

83% willing to recommend

SharePoint

Symphony

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SharePoint and Symphony based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: February 2026).

Buyer's Guide

Enterprise Content Management

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SharePoint

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

164

Ranking in other categories

Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Symphony

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Social Software (8th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 11.3%, down 17.3% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 4.8% mindshare, down 6.9% since last year.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
SharePoint	11.3%
OpenText Content Management	8.0%
Alfresco	7.8%
Other	72.9%

Enterprise Content Management

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Symphony	4.8%
Slack Business - Enterprise	11.2%
Microsoft Teams	8.4%
Other	75.6%

Enterprise Social Software

Featured Reviews

AnjneyBhardwaj

Senior Market Research Analyst at IDC Corporate

Collaboration has improved through simplified document access and controlled sharing

SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

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Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its configuration management ability is critical for document-based systems."

"OneDrive and SharePoint provide a secure, fully auditable way of storing information."

"Its most valuable feature is the document library."

"The most valuable aspect of SharePoint is its integration with Teams. T"

"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."

"The solution is easy to use."

"Information is much more readily available."

"It has good integration with other MS products."

More SharePoint pros

"The entire product is good."

"The solution is user-friendly, and it is very good security-wise."

"I found the RAM Commander module in Symphony to be the most valuable."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"The overall functions are good."

Cons

"While working with SharePoint, I observed that if the number of files is too much, the upload time, management time, and search time consume a lot of time during the initial phase."

"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."

"It should have more user-friendly customization, as it still requires developers to get engaged and build sites."

"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."

"Allow more functionalities for the on-premise version. Do not force the move of content to a non-private cloud."

"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."

"It should have a Google-caliber search ability and a model-based GUI."

"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."

More SharePoint cons

"The solution needs to improve CI."

"The solution is very expensive, and its pricing could be improved."

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

Pricing and Cost Advice

"The platform has medium pricing."

"The data classification and search elements are cheap."

"For this type of solution, it is not wise to buy it without Software Assurance."

"The product is reasonably priced."

"Any extended support from Microsoft is expensive."

"It comes bundled with the Microsoft 365 pricing plans."

"The pricing is competitive."

"The solution's pricing is relatively expensive because it's bundled with other products."

More SharePoint pricing and cost advice

"It is fairly an expensive product, but works for us."

"Symphony is expensive."

"It's a costly product, but the number of available features justifies it."

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

Read full review

Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

Manufacturing Company

Computer Software Company

Financial Services Firm

55%

Media Company

University

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	38
Large Enterprise	81

No data available

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...

See all answers

What is your primary use case for SharePoint?

I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.

See all answers

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Comparisons

OpenText Documentum Content Management vs SharePoint

Compared 9% of the time

Box vs SharePoint

Compared 6% of the time

OpenText Content Management vs SharePoint

Compared 5% of the time

DocuSign vs SharePoint

Compared 5% of the time

IBM FileNet vs SharePoint

Compared 4% of the time

More SharePoint Competitors

Office 365 vs Symphony

Compared 39% of the time

Microsoft Teams vs Symphony

Compared 22% of the time

Slack Business - Enterprise vs Symphony

Compared 19% of the time

SAP StreamWork vs Symphony

Compared 5% of the time

Mattermost vs Symphony

Compared 5% of the time

More Symphony Competitors

Product Reports

Buyer's Guide

SharePoint

January 2026

Download SharePoint product report

Buyer's Guide

Enterprise Social Software

February 2026

Download Symphony product report

Also Known As

SharePoint 2007, SharePoint 2010

No data available

Overview

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Enterprise Content Management

February 2026

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Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management. Updated: February 2026.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.