SharePoint vs Symphony comparison

The compared Microsoft and Symphony solutions aren't in the same category. Microsoft is ranked #1 in ECM , with an average rating of 8.0, and holds a 11.8% mindshare in the category. Symphony is ranked #6 in ESS , with an average rating of 7.0, and holds a 4.9% mindshare. Additionally, 79% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

SharePoint

Read 164 SharePoint reviews

9,522 Views
4,856 Comparison Views

79% willing to recommend

Symphony

Read 5 Symphony reviews

784 Views
572 Comparison Views

83% willing to recommend

SharePoint

Symphony

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SharePoint and Symphony based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: January 2026).

Buyer's Guide

Enterprise Content Management

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SharePoint

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

164

Ranking in other categories

Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Symphony

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Social Software (6th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 11.8%, down 17.8% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 4.9% mindshare, down 6.5% since last year.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
SharePoint	11.8%
OpenText Content Management	8.4%
OpenText Documentum Content Management	8.0%
Other	71.8%

Enterprise Content Management

Enterprise Social Software Market Share Distribution
Product	Market Share (%)
Symphony	4.9%
Slack Business - Enterprise	11.5%
Microsoft Teams	8.8%
Other	74.8%

Enterprise Social Software

Featured Reviews

AnjneyBhardwaj

Senior Market Research Analyst at IDC Corporate

Collaboration has improved through simplified document access and controlled sharing

SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.

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Mohammed Habeeb Ur Rahman

Group Information Technology Manager at Promoseven Holdings

A cloud-based point of sale system that can be used for creating menus, bills, and user IDs

The solution is very expensive, and its pricing could be improved. The training sessions have to be more specific. It would be great if we could make a training module in the system to train new employees in an offline version. We can have a training session to train a new person to check in, check out, do the billing, and do the PMS reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."

"The most valuable aspect of SharePoint is its integration with Teams. T"

"The SharePoint interface is adequate and also a little bit faster."

"Information is now available instantly to managers on all devices."

"The search feature is valuable."

"Helps with document collaboration and workflow."

"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."

"I rate it a ten."

More SharePoint pros

"The entire product is good."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"I found the RAM Commander module in Symphony to be the most valuable."

"The solution is user-friendly, and it is very good security-wise."

"The overall functions are good."

Cons

"SharePoint designer workflows can be buggy sometimes without any apparent reason."

"The product does not perform 100% when used outside of a Microsoft based browser, Chrome, Firefox, etc."

"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."

"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."

"The solution's support services and GenAI could be improved and made faster and more knowledgeable."

"There are some limitations on storage."

"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."

"Using SharePoint is difficult."

More SharePoint cons

"The solution is very expensive, and its pricing could be improved."

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

"The solution needs to improve CI."

Pricing and Cost Advice

"The pricing works for us."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"The solution's pricing is relatively expensive because it's bundled with other products."

"The data classification and search elements are cheap."

"The replacement costs for it are cheaper if you use only SharePoint."

"The cost is expensive, but worthwhile."

"The platform has medium pricing."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

More SharePoint pricing and cost advice

"It's a costly product, but the number of available features justifies it."

"It is fairly an expensive product, but works for us."

"Symphony is expensive."

See which vendors are best for you

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Comparison Review

it_user8925

Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…

Read full review

Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

Computer Software Company

Manufacturing Company

Financial Services Firm

57%

University

Outsourcing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	80
Midsize Enterprise	38
Large Enterprise	81

No data available

Questions from the Community

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

I do not know the difference between the prices of the two solutions; I did not work on this project.

See all answers

What needs improvement with SharePoint?

It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...

See all answers

What do you like most about Symphony?

Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.

See all answers

What is your experience regarding pricing and costs for Symphony?

Symphony is expensive.

See all answers

What needs improvement with Symphony?

The solution needs to improve CI.

See all answers

Comparisons

OpenText Documentum Content Management vs SharePoint

Compared 7% of the time

Box vs SharePoint

Compared 6% of the time

DocuSign vs SharePoint

Compared 6% of the time

OpenText Content Management vs SharePoint

Compared 6% of the time

IBM FileNet vs SharePoint

Compared 4% of the time

More SharePoint Competitors

Office 365 vs Symphony

Compared 40% of the time

Microsoft Teams vs Symphony

Compared 26% of the time

Slack Business - Enterprise vs Symphony

Compared 24% of the time

Mattermost vs Symphony

Compared 5% of the time

More Symphony Competitors

Product Reports

Buyer's Guide

SharePoint

December 2025

Download SharePoint product report

Buyer's Guide

Enterprise Social Software

January 2026

Download Symphony product report

Also Known As

SharePoint 2007, SharePoint 2010

No data available

Overview

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Enterprise Content Management

January 2026

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Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management. Updated: January 2026.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.