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SharePoint vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
166
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (10th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 12.0%, down 15.6% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.4% mindshare, down 7.9% since last year.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint12.0%
OpenText Documentum Content Management6.5%
Alfresco6.4%
Other75.1%
Enterprise Content Management
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Symphony3.4%
Slack Business - Enterprise10.5%
Microsoft Teams7.4%
Other78.7%
Enterprise Social Software
 

Featured Reviews

Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides flexibility in collaboration."
"SharePoint is a great document management tool."
"We can arrange all our documents on one platform and see the document's changes and edits."
"The initial configuration was straightforward and the online support documentation is well written and easy to follow."
"The most valuable feature of SharePoint is its user interface, which is very easy to use."
"Yes, especially reducing the print paper and having a very quick response, and reducing the time between department and people."
"It is a good tool that makes managing projects and teams much easier, with all documents and calendars in one central location."
"The SharePoint interface is adequate and also a little bit faster."
"The entire product is good."
"The entire product is good, and the number of available features justifies its cost."
"I found the RAM Commander module in Symphony to be the most valuable."
"The overall functions are good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The solution is user-friendly, and it is very good security-wise."
 

Cons

"It would be nice if the platform made it easier to implement a complete document management process (digitalization, OCR, protocols, etc.) without the need to integrate software from different vendors."
"The initial setup was somewhat complex."
"For sure, it should offer customisation of data grids, which is not possible, as it seems to use some proprietary OCX control."
"The solution lacks collaboration features so that I am unable to collaboratively create and work on a document with others."
"The reporting functionality needs improvement, to combine multiple lists (for the most part) requires a solution outside of SharePoint."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
"The workflow engine cannot support the business needs."
"I have noticed in organizations I joined that they lock down SharePoint so much, there is very limited functionality."
"The solution is very expensive, and its pricing could be improved."
"The solution needs to improve CI."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
 

Pricing and Cost Advice

"We have purchased add-ons to handle multiple site collections, form creation, and design."
"The pricing is competitive."
"The replacement costs for it are cheaper if you use only SharePoint."
"For this type of solution, it is not wise to buy it without Software Assurance."
"It is very expensive.​"
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The pricing works for us."
"SharePoint is included with our Microsoft license."
"Symphony is expensive."
"It's a costly product, but the number of available features justifies it."
"It is fairly an expensive product, but works for us."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Government
9%
Construction Company
9%
Manufacturing Company
7%
Financial Services Firm
45%
Outsourcing Company
5%
Comms Service Provider
5%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
For me SharePoint is amazing. I have not thought about any feature that could be better because downloads and renaming are all easy. However, there is a feature that could be better. When you are u...
What is your primary use case for SharePoint?
We use SharePoint as our cloud storage for files, folders, and everything else. We have different teams, including the evidence and impact team which I work with, the alumni team, and other teams t...
Ask a question
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Comparisons

 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
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