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SharePoint vs Symphony comparison

The compared Microsoft and Symphony solutions aren't in the same category. Microsoft is ranked #1 in ECM , with an average rating of 8.0, and holds a 11.8% mindshare in the category. Symphony is ranked #6 in ESS , with an average rating of 7.0, and holds a 4.9% mindshare. Additionally, 79% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.
SharePoint
Read 164 SharePoint reviews
  • 9,522 Views
  • 4,856 Comparison Views
79% willing to recommend
Symphony
Read 5 Symphony reviews
  • 784 Views
  • 572 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between SharePoint and Symphony based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, IBM, OpenText and others in Enterprise Content Management.

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Buyer's Guide
Enterprise Content Management
January 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SharePoint
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
164
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (6th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. SharePoint is designed for Enterprise Content Management and holds a mindshare of 11.8%, down 17.8% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 4.9% mindshare, down 6.5% since last year.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint11.8%
OpenText Content Management8.4%
OpenText Documentum Content Management8.0%
Other71.8%
Enterprise Content Management
Enterprise Social Software Market Share Distribution
ProductMarket Share (%)
Symphony4.9%
Slack Business - Enterprise11.5%
Microsoft Teams8.8%
Other74.8%
Enterprise Social Software
 

Featured Reviews

AnjneyBhardwaj - PeerSpot reviewer
AnjneyBhardwaj
Senior Market Research Analyst at IDC Corporate
Collaboration has improved through simplified document access and controlled sharing
SharePoint is definitely used to keep a record of our files and data. The capability is quite good because it is time-saving. I have used it only four or five times, but it has been very helpful to keep all my information in a consolidated manner. The search feature is one of the most beneficial factors that we use to filter out the latest data or the latest file as per our convenience and use case. When you have a large repository, this feature is particularly valuable. Role-based access control has been helpful while developing the knowledge platform. The roles were defined clearly, which made it easy for the four or five of us to work simultaneously and collaborate on our project in a similar manner.
Read full review
MH
Mohammed Habeeb Ur Rahman
Group Information Technology Manager at Promoseven Holdings
A cloud-based point of sale system that can be used for creating menus, bills, and user IDs
The solution is very expensive, and its pricing could be improved. The training sessions have to be more specific. It would be great if we could make a training module in the system to train new employees in an offline version. We can have a training session to train a new person to check in, check out, do the billing, and do the PMS reporting.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can arrange all our documents on one platform and see the document's changes and edits."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"Regarding the best features in SharePoint, the accessibility part of it is great; we don't need to do the coding from zero scratch, which we really appreciate."
"The most valuable feature of SharePoint is its user interface, which is very easy to use."
"​Combined reports and data with timeline tracking."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
More SharePoint pros
"The solution is user-friendly, and it is very good security-wise."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The entire product is good."
"I found the RAM Commander module in Symphony to be the most valuable."
"The overall functions are good."
 

Cons

"​The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.​"
"The web parts in SharePoint could be more intuitive for end users."
"I have been facing some challenges when using SharePoint, as the workflows freeze at times, so there is a maintenance activity which needs to be done periodically."
"The workflow engine cannot support the business needs."
"The product must provide more automation."
"I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"Emails stored now do not display metadata in native format."
More SharePoint cons
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
 

Pricing and Cost Advice

"The platform has medium pricing."
"The data classification and search elements are cheap."
"It comes bundled with the Microsoft 365 pricing plans."
"The pricing is competitive."
"Any extended support from Microsoft is expensive."
"We have purchased add-ons to handle multiple site collections, form creation, and design."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"SharePoint is included with our Microsoft license."
More SharePoint pricing and cost advice
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
"It is fairly an expensive product, but works for us."
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Comparison Review

it_user8925 - PeerSpot reviewer
it_user8925
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
Read full review
 

Top Industries

By visitors reading reviews
Government
12%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
57%
University
6%
Outsourcing Company
5%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise38
Large Enterprise81
No data available
 

Questions from the Community

What do you like most about SharePoint?
The search feature is valuable.
See all answers
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
See all answers
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes I have to refresh pages more than with Google, but it does not charge; the page ...
See all answers
What do you like most about Symphony?
Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
See all answers
What is your experience regarding pricing and costs for Symphony?
Symphony is expensive.
See all answers
What needs improvement with Symphony?
The solution needs to improve CI.
See all answers
 

Comparisons

OpenText Documentum Content Management vs SharePoint Logo
OpenText Documentum Content Management vs SharePoint
Compared 7% of the time
DocuSign vs SharePoint Logo
DocuSign vs SharePoint
Compared 6% of the time
Box vs SharePoint Logo
Box vs SharePoint
Compared 6% of the time
OpenText Content Management vs SharePoint Logo
OpenText Content Management vs SharePoint
Compared 6% of the time
IBM FileNet vs SharePoint Logo
IBM FileNet vs SharePoint
Compared 5% of the time
More SharePoint Competitors
Office 365 vs Symphony Logo
Office 365 vs Symphony
Compared 42% of the time
Microsoft Teams vs Symphony Logo
Microsoft Teams vs Symphony
Compared 27% of the time
Slack Business - Enterprise vs Symphony Logo
Slack Business - Enterprise vs Symphony
Compared 26% of the time
Mattermost vs Symphony Logo
Mattermost vs Symphony
Compared 6% of the time
More Symphony Competitors
 

Product Reports

Buyer's Guide
SharePoint
December 2025
SharePoint reportDownload SharePoint product report
Buyer's Guide
Enterprise Social Software
December 2025
Symphony reportDownload Symphony product report
 

Also Known As

SharePoint 2007, SharePoint 2010
No data available
 

Overview

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Microsoft

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony
 

Sample Customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Buyer's Guide
Enterprise Content Management
January 2026
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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.