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Office 365 vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.4
Number of Reviews
98
Ranking in other categories
Content Collaboration Platforms (2nd)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (6th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 6.3%, down 6.5% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 8.2% mindshare, up 5.4% since last year.
Content Collaboration Platforms
Enterprise Social Software
 

Featured Reviews

Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.
Nenad Pejcic - PeerSpot reviewer
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the integration."
"As an email provider, I believe Office 365 is the best email provider."
"It's nice that it's an all-in-one solution and everything is all in one place."
"I like all of the features."
"The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent."
"It's inexpensive to license."
"The most valuable feature is Microsoft Exchange."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"The overall functions are good."
"The entire product is good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"I found the RAM Commander module in Symphony to be the most valuable."
"The solution is user-friendly, and it is very good security-wise."
 

Cons

"Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment."
"The security should be improved."
"I would like to see better integration with Teams, and better usability with SharePoint."
"The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
 

Pricing and Cost Advice

"Good reporting and good value subscriptions for international calls."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The pricing is not really high, but one can get the software with the license key for free."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"Licensing, billing, and accounting are available from the management interface."
"The price of Office 365 is very expensive."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"It's a costly product, but the number of available features justifies it."
"It is fairly an expensive product, but works for us."
"Symphony is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
77%
Computer Software Company
4%
Financial Services Firm
2%
Government
2%
Financial Services Firm
64%
Computer Software Company
7%
University
4%
Venture Capital & Private Equity Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.
What needs improvement with Office 365?
Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....
What is your primary use case for Office 365?
I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.
What do you like most about Symphony?
Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
 

Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
No data available
 

Overview

 

Sample Customers

Me & the Bees Lemonade
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Dropbox, Microsoft, Google and others in Content Collaboration Platforms. Updated: April 2025.
850,671 professionals have used our research since 2012.