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Office 365 vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
153
Ranking in other categories
Content Collaboration Platforms (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 8.6%, up 6.3% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.8% mindshare, down 8.2% since last year.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3658.6%
Google Workspace8.1%
Dropbox Business - Enterprise7.9%
Other75.4%
Content Collaboration Platforms
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Symphony3.8%
Slack Business - Enterprise9.8%
Microsoft Teams7.1%
Other79.3%
Enterprise Social Software
 

Featured Reviews

Anubrata Ghosh - PeerSpot reviewer
Technical Manager at Landmark Group
Teams streamlines collaboration but Outlook experiences occasional slowness on Mac
Teams is a really good collaboration tool. You can work basically at any part of the world and communicate and collaborate with anybody, as long as they are connected to the internet. It helps with remote work, and although I don't work remotely, I have offices in Dubai and different geographical locations. It helps me connect with my colleagues and team who are not in the same geography as I am in Bangalore. Teams can facilitate team meetings, screen sharing, and organizing meetings.Regarding security, we have two-factor authentication governed by organizational policy. When trying to login to Office 365, Teams, or any Office 365 app, we are required to provide a password and use Microsoft Authenticator to sign in using a code. This is how two-factor authentication is implemented in our organization. Office 365 offers a suite of apps including OneNote, though I don't use it very often. In terms of integration with Microsoft ecosystem, it offers everything needed to get work done without any hassle.
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of its strengths is the integration with SharePoint and other applications like Teams, which allows for seamless communication and file sharing."
"Office 365 is a reliable and feature-rich platform. To fully benefit from it, users need to explore its various tools, which enhance productivity."
"The product helps us be more efficient. It helps us to have a standardized way of doing things."
"​Great impact on project management and team collaboration."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"Office 365's most valuable features include its cloud storage and the ability to have the same document accessible on multiple devices."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
"I find OneDrive valuable because I'm able to have all my documents in one place and I can access them from anywhere."
"The entire product is good."
"The solution is user-friendly, and it is very good security-wise."
"I found the RAM Commander module in Symphony to be the most valuable."
"The entire product is good, and the number of available features justifies its cost."
"The overall functions are good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
 

Cons

"I'm not sure if there are areas of improvement. For us, it's working quite well."
"Currently, Microsoft can improve Office 365 by enhancing the persistence of the user experience from platform to platform and screen to screen, ensuring that wherever you log in, whatever you're doing, everything is still readily accessible and intuitive, as you left it."
"Sometimes you have to wait for a while. If they could improve their response time, it would be better."
"It could be more user-friendly for inexperienced people."
"In terms of improvements for Office 365, I don't think there is much that needs to be enhanced, but it might take some time to reload sometimes."
"The technical support from Microsoft is rated six to seven because it takes more time for them to address issues."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"From a performance point of view, Office 365 can be too slow, especially when used intensively, and it consumes too much memory, causing other applications to underperform."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution is very expensive, and its pricing could be improved."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution needs to improve CI."
 

Pricing and Cost Advice

"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Licensing, billing, and accounting are available from the management interface."
"Licensing fees are paid on a monthly basis, or we prepay them."
"​The pricing/licensing is easy to manage."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Good reporting and good value subscriptions for international calls."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Construction Company
9%
Outsourcing Company
8%
Financial Services Firm
52%
Comms Service Provider
5%
Media Company
5%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise31
Large Enterprise70
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
Ask a question
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Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
No data available
 

Overview

 

Sample Customers

Me & the Bees Lemonade
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: April 2026.
893,244 professionals have used our research since 2012.