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Office 365 vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Office 365
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
Content Collaboration Platforms (1st)
Symphony
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Office 365 is designed for Content Collaboration Platforms and holds a mindshare of 8.5%, up 6.8% compared to last year.
Symphony, on the other hand, focuses on Enterprise Social Software, holds 3.6% mindshare, down 8.2% since last year.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3658.5%
Google Workspace7.9%
Dropbox Business - Enterprise7.7%
Other75.9%
Content Collaboration Platforms
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Symphony3.6%
Slack Business - Enterprise9.6%
Microsoft Teams6.9%
Other79.9%
Enterprise Social Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.
Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"Cloud-based management is valuable and software deployment is positive."
"The most valuable feature is Microsoft Exchange."
"The valuable features I use most are Outlook, Word, print to PDF functionality, and Excel; for our meetings, we use Teams regularly, and it serves as a good platform for our ongoing meetings and project management."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"If you do not think about the money you have to pay to activate it, the tool offers good value and many applications, making it worth it."
"Collaboration and Teams channels are the most powerful tools that help us organize our day-to-day activities and really help us improve our business and add business value."
"It is very easy to deploy."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The entire product is good."
"I found the RAM Commander module in Symphony to be the most valuable."
"The entire product is good, and the number of available features justifies its cost."
"The overall functions are good."
"The solution is user-friendly, and it is very good security-wise."
 

Cons

"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."
"The support team needs to improve on the Microsoft side."
"Office 365 tools work very well on Windows, but there is still some lag when using Mac computers."
"I have issues with call licensing problems, and there is a lack of good information about PBX and IT integration with Teams."
"I would like to see the macro functionality in Excel made simpler."
"I think it would be better if Office 365 enhanced communication about update policies."
"There should be RAM optimization related to Teams and desktop applications since they are very RAM hungry."
"Integration with other platforms can be improved."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution needs to improve CI."
"The solution is very expensive, and its pricing could be improved."
 

Pricing and Cost Advice

"The price of Office 365 is very expensive."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"Licensing fees are paid on a monthly basis, or we prepay them."
"I think that we pay $9.99 USD per user, monthly."
"Good reporting and good value subscriptions for international calls."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
14%
Outsourcing Company
9%
Computer Software Company
9%
Financial Services Firm
49%
Comms Service Provider
5%
Media Company
5%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
Ask a question
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Comparisons

 

Also Known As

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
No data available
 

Overview

 

Sample Customers

Me & the Bees Lemonade
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft, Google, Dropbox and others in Content Collaboration Platforms. Updated: June 2026.
900,747 professionals have used our research since 2012.