SAP Jam vs Yammer comparison

SAP and Microsoft are both solutions in the Enterprise Social Software category. SAP is ranked #11, while Microsoft is ranked #4 with an average rating of 7.6. SAP holds a 3.3% mindshare in ESS, compared to Microsoft’s 5.2% mindshare. Additionally, 100% of SAP users are willing to recommend the solution, compared to 77% of Microsoft users who would recommend it.

SAP Jam

Read 5 SAP Jam reviews

760 Views
532 Comparison Views

100% willing to recommend

Yammer

Read 64 Yammer reviews

1,560 Views
1,404 Comparison Views

77% willing to recommend

SAP Jam

Yammer

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 23, 2025

Yammer and SAP Jam compete in the enterprise social networking platforms category. Data comparisons suggest that SAP Jam holds the upper hand due to its robust features, making it a worthwhile investment for many.

Features: Yammer offers seamless communication, integration with Office 365, and efficient group collaboration. SAP Jam provides advanced collaboration capabilities, rich analytics, and integration with SAP products.

Room for Improvement: Yammer could enhance its global adoption rate, enrich analytics, and improve user interface customization. SAP Jam can work on simplifying integration processes, reducing deployment complexity, and enhancing user-friendliness in non-SAP environments.

Ease of Deployment and Customer Service: Yammer facilitates straightforward deployment in Microsoft environments and provides accessible customer support. SAP Jam requires integration within SAP ecosystems, which may necessitate more specialized assistance due to its complexity.

Pricing and ROI: Yammer is competitively priced, especially for Microsoft users, leading to quicker ROI through integration benefits. SAP Jam may have higher costs, but offers a broader feature set and strong integration within SAP solutions, appealing to businesses utilizing SAP architectures.

To learn more, read our detailed SAP Jam vs. Yammer Report (Updated: March 2026).

Buyer's Guide

SAP Jam vs. Yammer

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SAP Jam

Ranking in Enterprise Social Software

11th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Yammer

Ranking in Enterprise Social Software

4th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Enterprise Social Software category, the mindshare of SAP Jam is 3.3%, up from 3.2% compared to the previous year. The mindshare of Yammer is 5.2%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Yammer	5.2%
SAP Jam	3.3%
Other	91.5%

Enterprise Social Software

Q&A Highlights

it_user473748

HR Project Manager at a insurance company with 501-1,000 employees

Jul 08, 2016

SAP Jam vs. Yammer

As the previous posts by geeks recommends, if your requirement is for SAP integration then go for JAM. Jam is a good tool for learning management, HR etc. if your requirement is enterprise collaboration then Yammer is a superior tool.

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Featured Reviews

AhmedHaridy

Managing Director at Emkan

A powerful tool for managing subscriptions within the organization

It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

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Deep Bhowmik

Senior Technical Product Manager at a manufacturing company with 10,001+ employees

Creates user groups and streamlines communication

I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."

"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."

"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."

"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."

"My organization invested a significant amount of money in the Office 365 package, and Yammer is a must if you plan to work on improving the internal communication and collaboration among your staff."

"Co-workers feel comfortable creating groups for collaboration, communication, and non-work related, personable groups."

"The most valuable feature of this solution is the communication events."

"The technical support is outstanding, and the Yammer team is open and responsive on issues, feedback, and suggestions."

"The posting features are valuable."

"The most valuable feature of Yammer is its integration with all the services of Office 365."

"The most valuable feature is the ability to reach all parts of the organisation to share ideas and best practices."

"People share their files and ideas and attend meetings in a collaborative manner."

More Yammer pros

Cons

"The user interface is still quite rigid."

"Sometimes it's a bit confusing with so many options."

"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."

"I'm hopeful for more integrations with SAP JAM in the future."

"Both layout and branding could be improved."

"The permissions are a little bit over-complicated."

"The biggest area for improvement would be in analytics."

"I would like to see a fancier user interface. That is one of the weak points of Yammer."

"Technical support specifically gets a fair rating."

"There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow."

"The only con was that it did not share the same transition speed between apps as SAP StreamWork, another platform that I reviewed in the CODIE Awards collaborative category."

"I would rate the stability of Yammer as six out of ten."

"Technical support wasn't great. Our touch points in Microsoft Ireland were not knowledgeable enough on the product; issue experienced while going from Freemiun to Enterprise."

More Yammer cons

Pricing and Cost Advice

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."

"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."

"I think that there is a need to make yearly payments towards the licensing costs of the solution."

"Compared to other products like Amazon, Yammer's pricing is fine."

"The pricing is not bad."

"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."

"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."

"Its cost is included in the license bundle for Microsoft."

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Answers from the Community

it_user473748

HR Project Manager at a insurance company with 501-1,000 employees

Jul 8, 2016

SAP Jam vs. Yammer

From the limited experience I have with both, I prefer SAP Jam, as it’s configurable and has richer functionality. Yammer is fine for discussion but less for content. The positioning of SAP Jam in the SAP portfolio looks also more sure and well thought, while the way Microsoft is integrating Sharepoint, Yammer and now LinkedIn triggers some questions.

2 out of 11 answers

it_user274503

Works with 10,001+ employees

Jul 7, 2016

Hi all, We had the same dilemma. In short: If you want to integrate with SAP, Jam is the best option. We currently have two connections to JAM. One for HR and one for CRM. As always integration is the issue and when it comes to SAP, JAM is the better option and is also playing more and more of a dominant role in the SAP Roadmap. Hope this helps.

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it_user448371

Works

Jul 7, 2016

Hi Ariel, I do not know SAP Jam [cid:image001.png@01D1461E.0970B6C0] Uriel Mossel CKO 972-52-6070845Cell: [cid:image002.png@01D1461E.0970B6C0]

Read full answer

See all 11 answers

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Marketing Services Firm

11%

Construction Company

10%

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	11
Large Enterprise	31

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Yammer?

We can send out notifications and ask questions using Yammer.

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What needs improvement with Yammer?

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What is your primary use case for Yammer?

We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...

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Compared 8% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Enterprise Social Software

March 2026

Download SAP Jam product report

Buyer's Guide

Yammer

March 2026

Download Yammer product report

Overview

Encourage and facilitate collaboration in the cloud _ with our enterprise social network solution, SAP Jam.

SAP

Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.

Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.

Microsoft

Sample Customers

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi

Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.

Buyer's Guide

SAP Jam vs. Yammer

March 2026

Free Report: SAP Jam vs. Yammer

Find out what your peers are saying about SAP Jam vs. Yammer and other solutions. Updated: March 2026.

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