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SAP Jam vs Yammer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Jam
Ranking in Enterprise Social Software
11th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Yammer
Ranking in Enterprise Social Software
4th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Enterprise Social Software category, the mindshare of SAP Jam is 3.3%, up from 3.2% compared to the previous year. The mindshare of Yammer is 5.2%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Yammer5.2%
SAP Jam3.3%
Other91.5%
Enterprise Social Software
 

Q&A Highlights

it_user473748 - PeerSpot reviewer
HR Project Manager at a insurance company with 501-1,000 employees
Jul 08, 2016
 

Featured Reviews

AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.
DB
Senior Technical Product Manager at a manufacturing company with 10,001+ employees
Creates user groups and streamlines communication
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."
"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."
"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."
"The most valuable feature of Yammer is its integration with all the services of Office 365."
"Yammer saves our time because we can communicate with a lot of people at the same time without sending a lot of emails."
"The posting features are valuable."
"I have found it to be a good tool for building communities and for improving communication."
"It has improved information sharing across the company which allows for problems to be solved much faster."
"Communication. We are able to communicate and keep in touch with a global audience."
"From the point of view of knowledge sharing, we created a group per project, and while we had SharePoint for storing documentation, we were able to link to these and give them content in Yammer."
"It is good, it works, it is reasonably easy to use."
 

Cons

"I'm hopeful for more integrations with SAP JAM in the future."
"Sometimes it's a bit confusing with so many options."
"Both layout and branding could be improved."
"The user interface is still quite rigid."
"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."
"Customer Service: Good through YCN, but sometimes I got frustrated by translation issue."
"There's always going to be room for improvement, because it's not the answer for everything."
"Yammer is not as feature rich as the most mature offering in this space, Jive, however it makes up for this with strikingly intuitive ease of use and a much lower cost."
"There is room for improvement in the customization and administration aspects of the product."
"The biggest area for improvement would be in analytics."
"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."
"The ability to edit posts can be frustrating for some."
"It has a very limited use."
 

Pricing and Cost Advice

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
"The pricing is not bad."
"Compared to other products like Amazon, Yammer's pricing is fine."
"Its cost is included in the license bundle for Microsoft."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
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Answers from the Community

it_user473748 - PeerSpot reviewer
HR Project Manager at a insurance company with 501-1,000 employees
Jul 8, 2016
Jul 8, 2016
From the limited experience I have with both, I prefer SAP Jam, as it’s configurable and has richer functionality. Yammer is fine for discussion but less for content. The positioning of SAP Jam in the SAP portfolio looks also more sure and well thought, while the way Microsoft is integrating Sharepoint, Yammer and now LinkedIn triggers some questions.
2 out of 11 answers
it_user274503 - PeerSpot reviewer
Works with 10,001+ employees
Jul 7, 2016
Hi all, We had the same dilemma. In short: If you want to integrate with SAP, Jam is the best option. We currently have two connections to JAM. One for HR and one for CRM. As always integration is the issue and when it comes to SAP, JAM is the better option and is also playing more and more of a dominant role in the SAP Roadmap. Hope this helps.
Jul 7, 2016
Hi Ariel, I do not know SAP Jam [cid:image001.png@01D1461E.0970B6C0] Uriel Mossel CKO 972-52-6070845Cell: [cid:image002.png@01D1461E.0970B6C0]
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Marketing Services Firm
12%
Performing Arts
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise31
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Yammer?
We can send out notifications and ask questions using Yammer.
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
 

Comparisons

 

Overview

 

Sample Customers

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about SAP Jam vs. Yammer and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.