Symphony vs Yammer comparison

Symphony and Microsoft are both solutions in the Enterprise Social Software category. Symphony is ranked #7 with an average rating of 7.0, while Microsoft is ranked #4 with an average rating of 7.4. Symphony holds a 8.2% mindshare in ESS, compared to Microsoft’s 6.3% mindshare. Additionally, 83% of Symphony users are willing to recommend the solution, compared to 77% of Microsoft users who would recommend it.

Symphony

Read 5 Symphony reviews

537 Views
192 Comparison Views

83% willing to recommend

Yammer

Read 64 Yammer reviews

802 Views
321 Comparison Views

77% willing to recommend

Symphony

Yammer

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Executive SummaryUpdated on Jan 23, 2025

Yammer and Symphony compete in the business communication platform market. Symphony seems to have the upper hand with advanced security and integration, while Yammer appeals to users prioritizing ease of use.

Features: Yammer provides superior social networking capabilities, promoting employee engagement and collaboration. Its integration with Microsoft Office 365 enhances communication efficiency. Symphony offers secure messaging and extensive third-party application integration, making it ideal for industries requiring stringent data protection, such as financial services. Its robust security features cater to firms needing compliance-driven solutions.

Room for Improvement: Yammer could improve by enhancing its security features and expanding its third-party integrations. It also lacks advanced compliance features needed by highly regulated industries. For Symphony, the user interface could be more intuitive to appeal to a broader audience. It may also benefit from simplifying its deployment process and introducing features that enhance user engagement.

Ease of Deployment and Customer Service: Yammer's cloud-based model makes deployment straightforward and user-friendly, especially for organizations with limited IT support. It integrates seamlessly with Microsoft Office 365, offering intuitive setup and extensive support resources. Symphony focuses on enterprises with customizable deployment options, providing high-touch customer service suited for technical and compliance-reliant industries.

Pricing and ROI: Yammer generally offers lower initial costs due to its integration within Microsoft subscriptions, making it attractive for smaller organizations or those within Microsoft's ecosystem. Symphony requires higher investment but delivers substantial ROI through its targeted security and integration efficiencies. It is cost-effective for enterprises needing advanced features and compliance-driven operations.

To learn more, read our detailed Symphony vs. Yammer Report (Updated: June 2025).

Buyer's Guide

Symphony vs. Yammer

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Symphony

Ranking in Enterprise Social Software

7th

Average Rating

7.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Yammer

Ranking in Enterprise Social Software

4th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Enterprise Social Software category, the mindshare of Symphony is 8.2%, up from 5.5% compared to the previous year. The mindshare of Yammer is 6.3%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Read full review

Rishi Pande

Consultant at ATOS

Cloud-based platform supports seamless collaboration but needs branding flexibility

I have transitioned to using Yammer in the cloud for about six to seven years People share their files and ideas and attend meetings in a collaborative manner. They work on specific sales-related documents. Yammer allows collaboration anywhere, anytime, on any device. Its adaptability and…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is user-friendly, and it is very good security-wise."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"I found the RAM Commander module in Symphony to be the most valuable."

"The overall functions are good."

"The entire product is good."

"The most valuable feature of Yammer is its interface."

"Its most valuable features are the storyline and communities."

"We can send out notifications and ask questions using Yammer."

"The tool allows us to post and keep track of company buzz and events without relying on email."

"The posting features are valuable."

"It's really easy to use the solution."

"Valuable features include the integration with Microsoft Office and the fact that it is in the cloud. Also, it's quite easy to use."

"The solution was stable."

More Yammer pros

Cons

"The solution is very expensive, and its pricing could be improved."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"The solution needs to improve CI."

"Sometimes, we lose access to the solution for unknown reasons."

"It looks slightly less clean on Chrome compared to Microsoft Edge, but it's a minor difference. There is room for improvement in user experience, like positions of elements."

"It should have integration with multiple third-party platforms."

"Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies."

"Microsoft should work on templating and provide some built-in templates so that the changes can automatically roll out to all the configured communities."

"Yammer should offer flexibility to allow branding without writing any code."

"The solution's feature for sharing could be better."

"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."

More Yammer cons

Pricing and Cost Advice

"It is fairly an expensive product, but works for us."

"Symphony is expensive."

"It's a costly product, but the number of available features justifies it."

"Compared to other products like Amazon, Yammer's pricing is fine."

"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."

"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."

"Its cost is included in the license bundle for Microsoft."

"I think that there is a need to make yearly payments towards the licensing costs of the solution."

"The pricing is not bad."

"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."

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Comparison Review

it_user8913

Developer with 51-200 employees

Aug 22, 2013

Yammer vs. SP Social in 2013

There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

63%

Computer Software Company

University

Retailer

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Symphony?

Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.

See all answers

What is your experience regarding pricing and costs for Symphony?

Symphony is expensive.

See all answers

What needs improvement with Symphony?

The solution needs to improve CI.

See all answers

What do you like most about Yammer?

We can send out notifications and ask questions using Yammer.

See all answers

What needs improvement with Yammer?

I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...

See all answers

What is your primary use case for Yammer?

We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...

See all answers

Comparisons

Microsoft Teams vs Symphony

Compared 53% of the time

Slack vs Symphony

Compared 28% of the time

Mattermost vs Symphony

Compared 19% of the time

More Symphony Competitors

Workplace by Facebook vs Yammer

Compared 36% of the time

SAP Jam vs Yammer

Compared 27% of the time

Chatter vs Yammer

Compared 24% of the time

Microsoft Teams vs Yammer

Compared 12% of the time

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Product Reports

Buyer's Guide

Enterprise Social Software

June 2025

Download Symphony product report

Buyer's Guide

Yammer

May 2025

Download Yammer product report

Overview

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Symphony

Yammer is an enterprise social network that allows employees,managers, executives, teams and different office branches to engage,collaborate and innovate over one interactive virtual network.

Yammer creates a social workplace that drives innovationthrough the sharing of ideas and business intelligence, boosts productivity inteams and projects, and encourages communication and connectivity betweenemployees, no matter where they are located.

Microsoft

Sample Customers

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.

Buyer's Guide

Symphony vs. Yammer

June 2025

Free Report: Symphony vs. Yammer

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