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Symphony vs Yammer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symphony
Ranking in Enterprise Social Software
12th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Yammer
Ranking in Enterprise Social Software
6th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Social Software category, the mindshare of Symphony is 3.1%, down from 7.2% compared to the previous year. The mindshare of Yammer is 5.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Yammer5.2%
Symphony3.1%
Other91.7%
Enterprise Social Software
 

Featured Reviews

Nenad Pejcic - PeerSpot reviewer
Senior Professional Services Engineer at Aspire Technology
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.
DB
Senior Technical Product Manager at a manufacturing company with 10,001+ employees
Creates user groups and streamlines communication
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a specific subset of that group, not to everybody. We would love to have some AI technologies included in Yammer, but I do not have a specific use case in mind right now.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The entire product is good, and the number of available features justifies its cost."
"The solution is user-friendly, and it is very good security-wise."
"I found the RAM Commander module in Symphony to be the most valuable."
"The entire product is good."
"The overall functions are good."
"The solution was stable."
"It has improved information sharing across the company which allows for problems to be solved much faster."
"It was reasonably good at creating online communities of interest."
"Yammer was an outstanding performer in the collaborative platform category."
"Yammer brings in the most relevant posts to the users."
"The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good."
"The idea crowdsourcing features are valuable because they show the business benefit of this social tool."
"The most valuable feature of this solution is the communication events."
 

Cons

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution needs to improve CI."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution is very expensive, and its pricing could be improved."
"It has a very limited use."
"We had some scalability issues."
"Technical support wasn't great. Our touch points in Microsoft Ireland were not knowledgeable enough on the product; issue experienced while going from Freemiun to Enterprise."
"I would give the technical support a rating of 3/10."
"If you are not an Office 365 shop, then there are probably better options (i.e., Slack, Facebook for Work)."
"The ability to edit posts can be frustrating for some."
"Yammer has very limited features."
"Yammer is not as feature rich as the most mature offering in this space, Jive, however it makes up for this with strikingly intuitive ease of use and a much lower cost."
 

Pricing and Cost Advice

"Symphony is expensive."
"It's a costly product, but the number of available features justifies it."
"It is fairly an expensive product, but works for us."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"The pricing is not bad."
"Compared to other products like Amazon, Yammer's pricing is fine."
"Its cost is included in the license bundle for Microsoft."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
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Top Industries

By visitors reading reviews
Financial Services Firm
44%
Comms Service Provider
5%
Media Company
5%
Outsourcing Company
5%
Outsourcing Company
16%
Construction Company
14%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise31
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Yammer?
I think we should have some improvements in Yammer, similar to what we have in Facebook and others, where we can have targeted communications, so that we can filter some communications to go to a s...
What is your primary use case for Yammer?
We create user groups in Yammer, so we use it mainly for communications and engagement. The features in Yammer that I find most beneficial for team collaboration, communication, and engagement are ...
What advice do you have for others considering Yammer?
I would recommend Yammer to others if someone wants to communicate with a big team and needs a good communication platform. I cannot think of any advice or recommendation to share with users who wo...
 

Comparisons

 

Overview

 

Sample Customers

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Symphony vs. Yammer and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.