We performed a comparison between Jira Align and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Jira Align helps us manage communication and tasks for a variety of teams without overlap."
"The product has good visualization capabilities and helps to see the different dimensions of a plan."
"Being able to do PI planning using the program levels is most valuable. I find that the program-level reporting is most useful."
"Jira Align is an easy-to-use and user-friendly solution."
"The tool helps us to stick with the timeline and budget of our projects. It also helps me to identify dependencies and red flags and intervene wherever possible. I have found the key metrics tab also useful."
"The most valuable feature of Jira Align is the overall team vision."
"It's easy to set up."
"I found Confluence most valuable."
"The program is stable."
"The PPM module is an excellent service."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"Competitive in terms of research"
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"The interface is extremely user-friendly."
"The resource manager is useful."
"You don't need a lot of plugins."
"I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited."
"Deployment was very complex."
"One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it. This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out."
"The solution needs to improve its pricing. It also needs to provide an integrated view of how other tasks are to be tracked. It would be also useful to see the integration of Confluence, Teams, and Slack into the product. I want to be able to communicate directly with others while using the product. I am also not sure if the integration of third-party alternate workflow tools like SAP would be possible."
"Jira Align fails to provide its users with a complete package in terms of portfolio management."
"Maybe some of the terms and the connectivity could be improved."
"Other companies that are competitors of Jira and Confluence, they are able to create their active directories for the vendors that don't come in internally."
"The solution’s stability could be improved."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"A major improvement we would like to see is definitely around agile management."
"The configurations are fine, but the user interface could be improved."
"The interface isn't user-friendly."
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Jira Align is ranked 3rd in Enterprise Agile Planning Tools with 35 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 26 reviews. Jira Align is rated 8.0, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Jira Align writes "Creates visibility, has lots of reports, and removes silos". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Jira Align is most compared with OpenText ValueEdge, JIRA Portfolio, Planview AgilePlace, Microsoft Azure DevOps and Rally Software, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Microsoft Project Server, Smartsheet and Broadcom Clarity . See our Jira Align vs. ServiceNow Strategic Portfolio Management report.
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