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Microsoft Project Server vs ServiceNow Strategic Portfolio Management comparison

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Executive Summary

We performed a comparison between Microsoft Project Server and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report (Updated: August 2022).
635,513 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has helped us to divide work by assigning tasks and forecasting how busy we will be in the future.""The possibility of having multiple boards is indeed a great feature that allows us to see the many projects (and their progress) at a glance.""I love the ability to communicate within the app itself by leaving comments.""The way everyone can work together is fantastic.""I’ve found the ability to build dashboards through integrating information from various boards most helpful to ensure the right information is being communicated to leaders and other groups.""It is also easy for us to share a viewer account with our exco and they can see where we are with our work.""Using the deadline feature to manage priorities has been the most valuable.""The formula feature is amazing."

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"The technical support for Microsoft Project Server and the support is very good. Microsoft support is working very well.""Microsoft Project Server is easy to use compared to other similar solutions, such as Primavera. It functions similar to Excel or others Microsoft solutions which makes it simple for most people to be able to use right away.""The solution is scalable and easy to expand.""The usability is excellent.""The most valuable features are the gantt charts. It's easy to use for me.""Technical support is very responsive - particularly on critical tickets.""The most useful feature of Microsoft Project Server is you can select a function to see the baseline.""I like the way you can build the schedule by the Don't Start Before or Don't Start After values. You can use it to build your schedule based on how you change your dates. This is how it actually builds the schedule."

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"It's a very complete solution.""The performance is good.""The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability.""As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira.""Competitive in terms of research""ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready.""The most important feature of ServiceNow IT Business Management is flexibility.""We like the status report feature. It is something really valuable."

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Cons
"It has more limitations than we expected.""There are no missing features that I can think of.""The inbox and notifications section is not great, therefore, we don't use the comments field to communicate with each other.""While I appreciate the templates, some of them are extremely complex and not as tailored to non-profit work so they required quite a bit of customizing (but worth the trouble).""Constant updates mean the service is down sometimes, which isn't ideal.""As far as I know, when I make a new entry on a Board, and I'm putting in the first piece of information, you can't just hit return or tab to the next element.""If there was a way for Monday.com to take over, or interface with, my inbox, such that my email messages became associated with a particular task, group, or board, that would be incredibly useful.""The solution has dashboards, however, you have a limited amount. You may only get ten when you need closer to 30. We often need to create many boards. For example, we might need one board per customer. If we have more than ten customers, we run out of boards available. I'm not sure if you can pay more in order to get more or if it's just a design limitation. It's unclear. In any case, they should be more generous."

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"We are on the on-prem version. The cloud, however, gives more regular updates that we can take advantage of.""It should be more agile and more flexible when it comes to customization.""The price of the solution could be reduced.""We think that calculations are not working correctly, and there is a need to enter data a couple of times in order to give the correct calculations.""Microsoft Project Server could improve by making the solution more user-friendly.""We need to be able to compare milestones, calls, and other variables regarding the projects we are working on. I have to contract developers to make reports, which is where things get complicated. They need to develop personal and custom fields for us.""The initial setup was complex.""The solution could have more compact dashboards, such as one finds with Planview."

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"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case.""It could be more user-friendly.""We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization.""The price is too high.""A major improvement we would like to see is definitely around agile management.""The solution needs a few things in terms of resource management.""The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform.""ServiceNow IT Business Management could improve by adding better artificial intelligence."

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Pricing and Cost Advice
  • "I wasn't involved with the licensing, but I believe it's negotiable."
  • "The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
  • "The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
  • "Fees are paid monthly per user."
  • "The price is reasonable for the number of users we have."
  • "I am using its free version."
  • "We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
  • More monday.com Pricing and Cost Advice →

  • "It is on the expensive side."
  • "There is a licensing cost."
  • "There is an annual license required for this solution."
  • "I cannot comment on the price as I was not responsible for purchasing the solution."
  • "I'm not quite sure about the licensing costs. We're probably paying somewhere in the neighborhood of about 80,000 to 90,000 a year for our current on-prem because we handle our own licensing. As far as Project Online is concerned, we're still trying to get a good handle on that. It looks like it is going to be in a neighborhood of about 120,000 to 150,000 a year, but we're getting a lot more capability out of it."
  • "The price of the Microsoft Project Server could improve, it is expensive here in Africa. When comparing Microsoft Project Server to Oracle Primavera for us, Microsoft Project Server is quite cost-effective."
  • "It's not subscription-based, we purchased the on-premises version."
  • "There is a subscription model for different types of users for different types of roles."
  • More Microsoft Project Server Pricing and Cost Advice →

  • "They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."
  • "It is a little expensive. We are in Brazil, and for us, it is a little expensive."
  • "The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
  • "We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
  • "The cost of the solution should not be more than $50,000 annually."
  • More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →

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    635,513 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Monday.com is one of the best project management softwares available on the market. It lets you create and customize the… more »
    Top Answer:We have project overviews to keep track of each client and project and I can also see what the other managers are doing… more »
    Top Answer:Monday could be improved if it could be linked with Google Calendar. This way, I can add deadlines directly on Monday… more »
    Top Answer:A different department handled the licensing. I can't speak to exact costs. There is expense in the case of maintenance… more »
    Top Answer:We are on the on-prem version. The cloud, however, gives more regular updates that we can take advantage of. On-premises… more »
    Top Answer:I would like to see some artificial intelligence incorporated into the management functions. The initial setup is… more »
    Top Answer:We are a solution provider and this is one of the products that we implement for our clients. They are using it for… more »
    Comparisons
    Also Known As
    DaPulse
    MS Project Server
    IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
    Learn More
    Overview

    monday.com is a cloud-based platform that allows teams to design their own work management software and applications. monday.com is a basic yet intuitive work operating system that facilitates teamwork in these ways:

    • Allows teams to define workflows

    • Adapts to changing demands

    • Establishes transparency

    • Allows for collaboration

    • Eliminates manual grunt work

    monday.com is extremely adaptable and may be utilized in any sector and for any workflow. You can build your apps to match your specific operational needs and modify your boards, dashboards, and documents to fit your team properly. It may be used for anything, including projects and procedures, and it can be used across teams, departments, leaders, and organizations.

    Here are a few examples of how monday.com software can be put to good use:

    • Marketing pipelines
    • Recruitment procedures
    • Video production planning
    • Tracking progress
    • Product timelines
    • Business management
    • Design planning
    • Bug tracking
    • Event planning
    • Construction planning

    monday.com Features

    monday.com has many valuable features. Some of the most useful ones include:

    • Customized workflows
    • Task prioritizing
    • File sharing
    • Drag-and-drop
    • Context-aware communication
    • Progress and milestone monitoring

    The most popular key features include:

    • Work scheduling: monday.com’s Workload feature allows you to accurately assign and schedule team members at any given time. Check who's available and who isn't so you may reschedule or reassign work as needed to meet all of your project deadlines.
    • Tracking time for tasks: It's crucial to know where your time goes, especially if you're invoicing clients by the hour. Greater work precision is achieved by having a clear grasp of how much time is spent on each task because you’re able to make more informed decisions about how you spend your time.
    • Automated processes: Automations eliminate the need for manual labor in the completion of repetitive tasks.
    • At-a-glance dashboards: Dashboards are an excellent method to quickly see what's essential. They make it simple to gather useful information, manage project progress, predict effort, and keep track of budgets. They also keep your team focused and engaged on the high-level objectives that drive progress.
    • Integration with external tools: With two-click integrations, you can easily make monday.com your primary work hub. Integrate popular external apps like Jira and Slack, as well as Gmail and Mailchimp, to optimize your workflow even further.
    • Varied options for viewing data with Views: monday.com provides a number of ways to examine the data in your boards, including Gantt Chart View for project plans and Chart View for progress tracking. Views helps you to take a fresh perspective on things and obtain crucial insights that you might not have gotten otherwise.

    Reviews from Real Users

    monday.com stands out among its competitors for a number of reasons. Two major ones are its task status feature and its ability to integrate with external apps. PeerSpot users take note of the advantages of these features in their reviews:

    Ben D., Front End Developer at a marketing services firm, writes of the product, “Their flagship feature, what used to be called the pulse, is great. Pulse offers great management. Being able to see everything at a glance and check task status, is wonderful. They use subtasks and the simple aspects of task management have been really helpful.”

    Another PeerSpot reviewer, the Head of Projects at Smart Media SA, notes, “The boards offer an amazing and clear view of my tasks, campaigns, and progress. Automations especially with Slack and Outlook help with keeping my team up-to-date always. Graphs and charts are valuable for reporting purposes and to track progress made. Workforms/surveys are valuable and a very cool added feature.”

    Microsoft Project Server 2013 is a flexible on-premises solution for project portfolio management (PPM) and everyday work. Team members, project participants, and business decision makers can get started, prioritize project portfolio investments and deliver the intended business value from virtually anywhere. Requires SharePoint 2013, sold separately.

    ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

    Offer
    Learn more about monday.com
    Learn more about Microsoft Project Server
    Learn more about ServiceNow Strategic Portfolio Management
    Sample Customers
    Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
    Magnachip, Gwinnett County Schools, CLEAResult, Medbit Oy, Intelbras S.A., ETS, CORE Construction, Keller Foundations
    Proximus, UNT SYSTEM, SAP SuccessFactors
    Top Industries
    REVIEWERS
    Marketing Services Firm18%
    Non Tech Company8%
    Real Estate/Law Firm7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Government9%
    Financial Services Firm7%
    Comms Service Provider7%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm15%
    Comms Service Provider15%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider16%
    Government11%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company36%
    Renewables & Environment Company9%
    Financial Services Firm9%
    Reseller9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm14%
    Government10%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business79%
    Midsize Enterprise12%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business35%
    Midsize Enterprise18%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise66%
    REVIEWERS
    Small Business29%
    Midsize Enterprise12%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise11%
    Large Enterprise75%
    Buyer's Guide
    Microsoft Project Server vs. ServiceNow Strategic Portfolio Management
    August 2022
    Find out what your peers are saying about Microsoft Project Server vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: August 2022.
    635,513 professionals have used our research since 2012.

    Microsoft Project Server is ranked 7th in Project Portfolio Management with 17 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Project Portfolio Management with 10 reviews. Microsoft Project Server is rated 7.6, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Microsoft Project Server writes "Provides holistic reporting and allows us to keep track of what's going on with projects". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "Great innovation and helpful for portfolio management but needs more finance management capabilities". Microsoft Project Server is most compared with Jira, Broadcom Clarity PPM, JIRA Portfolio, Planisware and Planview Daptiv, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Broadcom Clarity PPM and Asana. See our Microsoft Project Server vs. ServiceNow Strategic Portfolio Management report.

    See our list of best Project Portfolio Management vendors.

    We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.