We performed a comparison between SAP SuccessFactors, UKG, and Workday based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Talent Management.
"What I like the most is the KPI management formula."
"It's very user-friendly."
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"This solution is very user-friendly, and supports 60 plus languages."
"I love SAP, and I like SuccessFactors...I think most users prefer SuccessFactors as they become more comfortable with it."
"It covers all the everyday functions of the employee life cycle."
"Overall, it's excellent performance management."
"I like UKG's integration."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"It is much easier to use and the customer service is better than our previous solution."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The solution's UI is good. Also, it is very easy to use."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The product is useful for storing employee records."
"Workday is highly intuitive from a customer experience perspective. It was effortless for us to understand what to do even though we didn't have any related training. It was easy to use without guidance."
"In the process of obtaining representative sites in NaviNet, it assists us in facilitating decision-making and taking action."
"I like that it's easy to use and flexible."
"It is quite user-friendly."
"The platform itself is very robust and I generally like the reporting and analytics capability."
"Provides flexibility to integrate with the product. It has several tools, out-of-the-box, for integrations. It delivers pre-built interfaces for specific vendors, pre-built generic integrations to extract or push data into Workday through configuration."
"I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."
"There is an area of improvement in integrating SuccessFactors with different platforms."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
"There are some limiting aspects to this product."
"The pricing of SAP is quite high."
"The integration between the recruitment module and employee central is a big problem."
"The reporting tool is not as good as IBM Cognos which is very, very powerful."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"They should work on a faster way of locating a proper documentation."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"They don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries."
"The price could be lower."
"The product must include payroll features."
"The finance module of this solution is not great and needs improvement."
"The cost of Workday is certainly not inexpensive. It's very pricey."
"The user interface could be modernized somehow."
"The solution needs to be updated with generative UI."
"We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."
