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UKG vs Workday Human Capital Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

UKG
Ranking in Cloud HCM
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (2nd), Talent Management (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (5th), AI-Agents for HR (4th)
Workday Human Capital Manag...
Ranking in Cloud HCM
13th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of UKG is 5.0%, down from 5.4% compared to the previous year. The mindshare of Workday Human Capital Management is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
UKG5.0%
Workday Human Capital Management1.1%
Other93.9%
Cloud HCM
 

Featured Reviews

Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
Amit_Rai - PeerSpot reviewer
Senior Software Engineer at a consultancy with 1,001-5,000 employees
Automation has transformed hire to retire processes and delivers powerful HR analytics
In Workday Human Capital Management, I feel that the security part needs to be improved. Workday gives complete control to the implementers regarding security and who is going to see what data. There are sometimes loopholes that are not identified unless fully tested. If Workday had a security alert system, even a small alert would help the security architect secure all information better, especially sensitive data such as payroll. Additionally, customization is another area of improvement, as Workday provides a default blue and yellow theme, which may not align with a company's branding. If Workday provided the option to customize themes based on a company's preferences, it would enhance the user experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"Pending pay and retroactive pay are the most valuable features."
"Improvement of processes Reduction in man hours to complete tasks Employee engagement"
"It definitely saves cost because there is no overhead of having the offshore maintenance team."
"Customer service is good."
"Ultimate is a great product if we can get everything to work."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"All aspects of the employee lifecycle can be handled within the Ultipro system: Recruiting/onboarding, employment validation, payroll processing, performance plans and reviews, and salary planning."
"The most valuable feature of the solution is that it is a cloud-based system and easy to use."
"Workday Human Capital Management's most valuable feature is self-service."
"According to me, the most valuable feature is autonomy of business processes and the security configuration within the tenant, specifically the configuration. The solution is highly stable. It’s designed to handle most tasks automatically. I rate it a nine out of ten. The solution is highly scalable. I rate it an eight out of ten. This solution consistently supports its customers through its implementation partners or sales support. The setup is designed to be user-friendly and straightforward. Workday HCM is user-friendly and easier to implement within the organization"
"The solution has good accessibility; it's easy to use and not very confusing."
"The reports I can download with compensation details come in a very organized manner, and I can record any future payments through the software, such as deferred cash bonuses that need to be paid one year later."
"The product is a complete solution for security."
"The unique selling point of Workday is its easy-to-use user interface, which is quite difficult in other ERP systems such as SAP or Oracle Fusion."
"Workday Human Capital Management is a user-friendly solution."
 

Cons

"Implementation was incomplete."
"Implementation."
"Documents upload and the way it is used for life events, it is too many steps to process."
"Customer service is 5/10. Technical support is 6/10."
"Security was difficult in that it was all from scratch - no real templates, starting points, best practices."
"Ultimate is growing fast and this has occasionally impacted response time with the customer support team."
"Recruiting and interfacing the information to payroll are areas with room for improvement."
"It was done through a vendor. I would give them a rating of -10/10. This was an awful experience."
"The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."
"The solution should focus more on user experience and less on the technical side."
"The solution should enhance its flexibility and promptly incorporate the brainstormed ideas into the upcoming releases. Typically, after their brainstorming session, it takes one or two update cycles for the changes to reflect in the tenant."
"In Workday Human Capital Management, I feel that the security part needs to be improved."
"The compensation module is not dynamic enough or flexible enough to accommodate the complexities in our salary structure."
"It would be good if the solution provided more extensive training sessions."
"Currently, the product's payroll feature works only in four countries. It should work for more countries."
"We have had issues with respect to incidents."
 

Pricing and Cost Advice

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"The solution’s pricing is better than SAP SuccessFactors."
"Each module comes with an additional cost. It operates on a mid-price model. So, there is an additional payment for each module needed. The solution might be costlier for smaller companies, making it more suitable for mid to large-sized enterprises."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Comms Service Provider
23%
Government
11%
Healthcare Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
What needs improvement with Workday Human Capital Management?
In Workday Human Capital Management, I feel that the security part needs to be improved. Workday gives complete control to the implementers regarding security and who is going to see what data. The...
What is your primary use case for Workday Human Capital Management?
Workday Human Capital Management's key use case is the hire to retire business process. The business processes we have in Workday include hiring an employee, transfers, promotions, and termination ...
What advice do you have for others considering Workday Human Capital Management?
I am using only Workday Human Capital Management, not anything else. I am not able to answer what metrics we use to measure the impact of Workday Human Capital Management because that is a task for...
 

Also Known As

UKG Pro, UKG Dimensons, UKG Ready
No data available
 

Overview

 

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Information Not Available
Find out what your peers are saying about UKG vs. Workday Human Capital Management and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.