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UKG vs Workday Human Capital Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

UKG
Ranking in Cloud HCM
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)
Workday Human Capital Manag...
Ranking in Cloud HCM
9th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Cloud HCM category, the mindshare of UKG is 5.5%, down from 5.7% compared to the previous year. The mindshare of Workday Human Capital Management is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…
Prashant Shetty - PeerSpot reviewer
A tool to help businesses maintain records of the hire-to-retire process of employees
Our company also uses Workday HR Talent Management and Software Talent Management, which help in performance management and succession planning. My company uses Workday Learning to allow employees to explore various areas where they can learn something via training sessions. Before the use of Workday Human Capital Management in our organization, we used to use PeopleSoft. As PeopleSoft did not meet our organization's criteria regarding the need for a product that can be deployed at a global level, we chose Workday for HR-related activities and ADP Global Payroll.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The pay policies and approvals are valuable features."
"It is much easier to use and the customer service is better than our previous solution."
"The setup process is straightforward."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The product is a complete solution for security."
"The most valuable feature of the solution is that it is a cloud-based system and easy to use."
"The solution has good accessibility; it's easy to use and not very confusing."
"Workday Human Capital Management is a user-friendly solution."
"Workday Human Capital Management's most valuable feature is self-service."
"According to me, the most valuable feature is autonomy of business processes and the security configuration within the tenant, specifically the configuration. The solution is highly stable. It’s designed to handle most tasks automatically. I rate it a nine out of ten. The solution is highly scalable. I rate it an eight out of ten. This solution consistently supports its customers through its implementation partners or sales support. The setup is designed to be user-friendly and straightforward. Workday HCM is user-friendly and easier to implement within the organization"
 

Cons

"The platform's features need enhancement while being used as a recruiting tool."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"The system is slow sometimes."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"The product's integration features need improvement."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"Currently, the product's payroll feature works only in four countries. It should work for more countries."
"It would be good if the solution provided more extensive training sessions."
"The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."
"The solution should enhance its flexibility and promptly incorporate the brainstormed ideas into the upcoming releases. Typically, after their brainstorming session, it takes one or two update cycles for the changes to reflect in the tenant."
"The solution should focus more on user experience and less on the technical side."
"We have had issues with respect to incidents."
 

Pricing and Cost Advice

"The platform is not affordable but also not the most expensive."
"The pricing depends on the number of licenses we buy."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The solution’s pricing is better than SAP SuccessFactors."
"Each module comes with an additional cost. It operates on a mid-price model. So, there is an additional payment for each module needed. The solution might be costlier for smaller companies, making it more suitable for mid to large-sized enterprises."
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Top Industries

By visitors reading reviews
Educational Organization
85%
Computer Software Company
2%
Healthcare Company
1%
Manufacturing Company
1%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
What do you like most about Workday Human Capital Management?
The most valuable feature of the solution is that it is a cloud-based system and easy to use.
What needs improvement with Workday Human Capital Management?
The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required.
What is your primary use case for Workday Human Capital Management?
Workday Human Capital Management is our company's global HR system where information related to all our employees, starting from the recruitment to the exit of any employee, is stored. Our company ...
 

Comparisons

No data available
 

Also Known As

UKG Pro, UKG Dimensons, UKG Ready
No data available
 

Overview

 

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Information Not Available
Find out what your peers are saying about UKG vs. Workday Human Capital Management and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.