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UKG vs Workday Human Capital Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

UKG
Ranking in Cloud HCM
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (5th), Talent Management (6th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (3rd), Talent Acquisition (6th)
Workday Human Capital Manag...
Ranking in Cloud HCM
7th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Cloud HCM category, the mindshare of UKG is 5.6%, up from 5.6% compared to the previous year. The mindshare of Workday Human Capital Management is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.
Thomas Göbel - PeerSpot reviewer
A user-friendly solution that can be used for recruitment, performance management, and organization management
The solution is quite complex with all of the requirements that we have as a big company. When we get information about some task to do in Workday Human Capital Management, it's not easy to find it. The solution should focus more on user experience and less on the technical side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The pay policies and approvals are valuable features."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"I like UKG's integration."
"The solution's UI is good. Also, it is very easy to use."
"The product is a complete solution for security."
"The solution has good accessibility; it's easy to use and not very confusing."
"According to me, the most valuable feature is autonomy of business processes and the security configuration within the tenant, specifically the configuration. The solution is highly stable. It’s designed to handle most tasks automatically. I rate it a nine out of ten. The solution is highly scalable. I rate it an eight out of ten. This solution consistently supports its customers through its implementation partners or sales support. The setup is designed to be user-friendly and straightforward. Workday HCM is user-friendly and easier to implement within the organization"
"The most valuable feature of the solution is that it is a cloud-based system and easy to use."
"Workday Human Capital Management's most valuable feature is self-service."
"Workday Human Capital Management is a user-friendly solution."
 

Cons

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The product's integration features need improvement."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The platform's features need enhancement while being used as a recruiting tool."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"It would be good if the solution provided more extensive training sessions."
"We have had issues with respect to incidents."
"The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."
"The solution should focus more on user experience and less on the technical side."
"Currently, the product's payroll feature works only in four countries. It should work for more countries."
"The solution should enhance its flexibility and promptly incorporate the brainstormed ideas into the upcoming releases. Typically, after their brainstorming session, it takes one or two update cycles for the changes to reflect in the tenant."
 

Pricing and Cost Advice

"If you're going for the full suite, it can be fairly pricey."
"The pricing depends on the number of licenses we buy."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"Each module comes with an additional cost. It operates on a mid-price model. So, there is an additional payment for each module needed. The solution might be costlier for smaller companies, making it more suitable for mid to large-sized enterprises."
"The solution’s pricing is better than SAP SuccessFactors."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
Financial Services Firm
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
What do you like most about Workday Human Capital Management?
The most valuable feature of the solution is that it is a cloud-based system and easy to use.
What needs improvement with Workday Human Capital Management?
The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required.
What is your primary use case for Workday Human Capital Management?
Workday Human Capital Management is our company's global HR system where information related to all our employees, starting from the recruitment to the exit of any employee, is stored. Our company ...
 

Comparisons

 

Also Known As

UKG Pro, UKG Dimensons, UKG Ready
No data available
 

Overview

 

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Information Not Available
Find out what your peers are saying about UKG vs. Workday Human Capital Management and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.