We performed a comparison between UKG and Workday Human Capital Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have found the most valuable feature to be business intelligence and Cognos reporting."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"It is much easier to use and the customer service is better than our previous solution."
"The solution's UI is good. Also, it is very easy to use."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"I like UKG's integration."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"Workday Human Capital Management's most valuable feature is self-service."
"The solution has good accessibility; it's easy to use and not very confusing."
"Workday Human Capital Management is a user-friendly solution."
"The most valuable feature of the solution is that it is a cloud-based system and easy to use."
"According to me, the most valuable feature is autonomy of business processes and the security configuration within the tenant, specifically the configuration. The solution is highly stable. It’s designed to handle most tasks automatically. I rate it a nine out of ten. The solution is highly scalable. I rate it an eight out of ten. This solution consistently supports its customers through its implementation partners or sales support. The setup is designed to be user-friendly and straightforward. Workday HCM is user-friendly and easier to implement within the organization"
"The product is a complete solution for security."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
"UKG could be a little more flexible in some areas."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The solution should enhance its flexibility and promptly incorporate the brainstormed ideas into the upcoming releases. Typically, after their brainstorming session, it takes one or two update cycles for the changes to reflect in the tenant."
"Currently, the product's payroll feature works only in four countries. It should work for more countries."
"It would be good if the solution provided more extensive training sessions."
"The tool has certain shortcomings when it comes to its integration capabilities with other systems in our company, making it an area where improvements are required."
"We have had issues with respect to incidents."
"The solution should focus more on user experience and less on the technical side."
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UKG is ranked 5th in Cloud HCM with 117 reviews while Workday Human Capital Management is ranked 10th in Cloud HCM with 6 reviews. UKG is rated 7.8, while Workday Human Capital Management is rated 8.6. The top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". On the other hand, the top reviewer of Workday Human Capital Management writes "A tool to help businesses maintain records of the hire-to-retire process of employees". UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Dayforce HCM, whereas Workday Human Capital Management is most compared with . See our UKG vs. Workday Human Capital Management report.
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