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ProtonMail vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProtonMail
Ranking in Email Applications
10th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
5th
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Email Applications category, the mindshare of ProtonMail is 5.3%, up from 3.7% compared to the previous year. The mindshare of Zimbra Collaboration is 8.8%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Secure email communication facilitates safe financial exchanges and enhances data privacy
I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance communication involving financial information The auto encryption of attachments is valuable. ProtonMail…
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto encryption of attachments is valuable."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"We can control all the data in my IT infrastructure."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"Zimbra Collaboration has a good web interface."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
 

Cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The tool should improve its multi-cloud feature."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"It does have a few bugs."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"The solution’s forums don't have much information or documentation on administration tasks."
"The product must be more customizable."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
 

Pricing and Cost Advice

Information not available
"The price of the solution is low."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"The solution is not expensive compared to other products."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"Zimbra Collaboration offers a good price-to-feature ratio."
"We do not pay for licenses to use this solution."
"We pay yearly licenses for Zimbra Collaboration."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
12%
Educational Organization
11%
Retailer
7%
Computer Software Company
19%
Comms Service Provider
9%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?
The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.
What needs improvement with ProtonMail?
The UI was previously cumbersome, however, it has improved. One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email. However, thi...
What is your primary use case for ProtonMail?
I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance comm...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Overview

 

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2025.
849,686 professionals have used our research since 2012.