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ProtonMail vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProtonMail
Ranking in Email Applications
10th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Email Applications category, the mindshare of ProtonMail is 7.4%, up from 3.8% compared to the previous year. The mindshare of Zimbra Collaboration is 7.1%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Zimbra Collaboration7.1%
ProtonMail7.4%
Other85.5%
Email Applications
 

Featured Reviews

AP
Media Content Creator Intern
Trust and anonymity play a key role in secure communications
I am uncertain about the two-factor authentication feature. I have had integrations with other Proton services and have used Proton VPN once, though it has limited features. Simple Mail, which was acquired by ProtonMail, has been very useful for me. The pricing is moderate. I have not used any paid services from ProtonMail. It is not very costly, but I have not used any premium services. I am a customer of ProtonMail. I would rate ProtonMail an eight out of ten due to their transparency and the utility of their simple login feature. My job and company name should remain hidden.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto encryption of attachments is valuable."
"What I appreciate most about ProtonMail is that they are trusted, which is why I choose them."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Zimbra Collaboration is light to manage. It works on the Linux operating system, which is far better to manage than Microsoft Windows. Microsoft Exchange works only on the Windows server. We prefer working on the Linux server for security reasons and ease of management. Zimbra Collaboration also has some integrated tools for security. It some modules to fight malware. These modules are not very powerful but are still doing a great job. Microsoft Exchange doesn't have a basic module. You have to purchase a security solution and add it to the solution. The cost of Zimbra Collaboration is one more reason for liking it. It is also very simple to migrate from Zimbra Collaboration to another email solution."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"We can control all the data in my IT infrastructure."
"The solution is easy to implement."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
 

Cons

"I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people."
"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"We have had an issue with security."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"There are some security issues."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"It would be great if a group chat feature were created to allow for a team environment."
"Zimbra Collaboration's video conferencing could be improved."
 

Pricing and Cost Advice

Information not available
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"The solution is competitively priced."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"We do not pay for licenses to use this solution."
"We pay yearly licenses for Zimbra Collaboration."
"Zimbra Collaboration offers a good price-to-feature ratio."
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Computer Software Company
9%
Educational Organization
9%
Outsourcing Company
6%
Computer Software Company
12%
Comms Service Provider
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?
The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.
What needs improvement with ProtonMail?
In terms of what can be improved in ProtonMail, I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people. Therefore, we do not use it for ...
What is your primary use case for ProtonMail?
My use cases include using ProtonMail for Drive occasionally for storing files. After some time, I stopped using that feature. Primarily, I use it for sending emails when I want to maintain anonymi...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Overview

 

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about ProtonMail vs. Zimbra Collaboration and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.