ProtonMail vs Zoho Mail comparison

Proton Technologies and Zoho are both solutions in the Email Applications category. Proton Technologies is ranked #10 with an average rating of 9.0, while Zoho is ranked #6 with an average rating of 7.8. Proton Technologies holds a 5.3% mindshare in EA, compared to Zoho’s 5.0% mindshare. Additionally, 50% of Proton Technologies users are willing to recommend the solution, compared to 84% of Zoho users who would recommend it.

ProtonMail

Read 1 ProtonMail review

1,107 Views
1,013 Comparison Views

50% willing to recommend

Zoho Mail

Read 11 Zoho Mail reviews

1,074 Views
832 Comparison Views

84% willing to recommend

ProtonMail

Zoho Mail

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Executive Summary

We performed a comparison between ProtonMail and Zoho Mail based on real PeerSpot user reviews.

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications.

To learn more, read our detailed Email Applications Report (Updated: March 2025).

Buyer's Guide

Email Applications

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProtonMail

Ranking in Email Applications

10th

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

6th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Email Applications category, the mindshare of ProtonMail is 5.3%, up from 3.7% compared to the previous year. The mindshare of Zoho Mail is 5.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications

Featured Reviews

Vitor Vicente

Works

Secure email communication facilitates safe financial exchanges and enhances data privacy

I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance communication involving financial information The auto encryption of attachments is valuable. ProtonMail…

Read full review

AvinashLotke

Delivery Head at Team Computers

Offers good security with effective spam filtering but has update issues

Zoho is not just a traditional software-based company. It offers a wide range of APIs and other integration tools, including a CRM tool and various other products, so integration is not limited. Zoho has operations management and developers, making integration feasible with any system. Zoho is a cloud-based solution, meaning maintenance is managed by their system. They don't provide access to unauthorized persons. Zoho handles maintenance. Traditionally, we haven't recommended Zoho as extensively because we prefer systems we have thoroughly tested and can confidently endorse. We've deployed Zoho a few times with mixed success. In comparison, we've had more success with Google deployments, with higher implementation rates and ease, offering better revenue opportunities. Based on requirements, I might recommend Zoho, but for higher needs or better collaboration, I'd suggest Google, possibly combined with iSoft. If there is no other support, Google remains a strong recommendation. Overall, considering support, I rate the solution a six out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The auto encryption of attachments is valuable."

"Zoho Mail is a stable product."

"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."

"I like Zoho Mail's user interface."

"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

"Zoho Mail is a cost-effective solution."

"The notifications, scheduling, and meetings are all integrated."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

More Zoho Mail pros

Cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."

"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"The solution doesn't need to be improved."

"Zoho Mail is not as good as G Suite, which has integrated calendars."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

"The solution’s stability could be improved."

"The interface isn't quite good. Everything looks a little low-quality."

"They have issues when they are rolling out updates"

More Zoho Mail cons

Pricing and Cost Advice

Information not available

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"The solution is more affordable compared to other products. It is cheap."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"The solution is not costly."

"The solution’s pricing is very reasonable."

"There is no license required to use Zoho Mail."

"Zoho Mail is more cost-efficient than its competitors."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Comms Service Provider

12%

Educational Organization

11%

Retailer

Computer Software Company

17%

Retailer

13%

Comms Service Provider

12%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?

The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.

See all answers

What needs improvement with ProtonMail?

The UI was previously cumbersome, however, it has improved. One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email. However, thi...

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What is your primary use case for ProtonMail?

See all answers

What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

See all answers

What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is more cost-efficient than its competitors.

See all answers

What needs improvement with Zoho Mail?

The solution's meeting plans and online virtual activity task list could be improved and made more seamless.

See all answers

Comparisons

Google Workspace vs ProtonMail

Compared 45% of the time

Microsoft Exchange vs ProtonMail

Compared 12% of the time

Microsoft Exchange Online vs ProtonMail

Compared 11% of the time

Amazon WorkMail vs ProtonMail

Compared 4% of the time

Zimbra Collaboration vs ProtonMail

Compared 3% of the time

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IceWarp vs Zoho Mail

Compared 36% of the time

Google Workspace vs Zoho Mail

Compared 18% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 18% of the time

Microsoft Exchange vs Zoho Mail

Compared 7% of the time

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Product Reports

Buyer's Guide

Email Applications

March 2025

Download ProtonMail product report

Buyer's Guide

Email Applications

March 2025

Download Zoho Mail product report

Overview

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News

BBDO, HuffPost

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2025.

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