ProtonMail vs Zoho Mail comparison

Proton Technologies and Zoho are both solutions in the Email Applications category. Proton Technologies is ranked #10 with an average rating of 8.5, while Zoho is ranked #6 with an average rating of 7.1. Proton Technologies holds a 6.9% mindshare in EA, compared to Zoho’s 5.5% mindshare. Additionally, 66% of Proton Technologies users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.

ProtonMail

Read 2 ProtonMail reviews

1,192 Views
1,192 Comparison Views

66% willing to recommend

Zoho Mail

Read 16 Zoho Mail reviews

1,183 Views
1,183 Comparison Views

88% willing to recommend

ProtonMail

Zoho Mail

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ProtonMail and Zoho Mail based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ProtonMail vs. Zoho Mail Report (Updated: September 2025).

Buyer's Guide

ProtonMail vs. Zoho Mail

September 2025

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Helped 872,778 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProtonMail

Ranking in Email Applications

10th

Average Rating

8.6

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

6th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of ProtonMail is 6.9%, up from 3.5% compared to the previous year. The mindshare of Zoho Mail is 5.5%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zoho Mail	5.5%
ProtonMail	6.9%
Other	87.6%

Email Applications

Featured Reviews

reviewer68329471

Media Content Creator Intern

Trust and anonymity play a key role in secure communications

I am uncertain about the two-factor authentication feature. I have had integrations with other Proton services and have used Proton VPN once, though it has limited features. Simple Mail, which was acquired by ProtonMail, has been very useful for me. The pricing is moderate. I have not used any paid services from ProtonMail. It is not very costly, but I have not used any premium services. I am a customer of ProtonMail. I would rate ProtonMail an eight out of ten due to their transparency and the utility of their simple login feature. My job and company name should remain hidden.

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Antony Munyao Benjamin

Customer Experience Consultant at Unemployed

Has required technical improvements to better support advanced email feedback and user behavior tracking

Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The auto encryption of attachments is valuable."

"What I appreciate most about ProtonMail is that they are trusted, which is why I choose them."

"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."

"The notifications, scheduling, and meetings are all integrated."

"We can create email accounts for our customers."

"The interconnectivity between these applications makes it particularly useful."

"Their experience with Zoho Mail has been positive, as customers haven't complained about anything."

"Zoho provides many excellent features such as Team Inbox where multiple users can join one inbox and check all emails, which is the best feature of Zoho Mail."

"I like Zoho Mail's user interface."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

More Zoho Mail pros

Cons

"I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people."

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."

"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

"The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another."

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."

"I have not worked on offline mode until now."

"The solution’s stability could be improved."

"Zoho Mail is not as good as G Suite, which has integrated calendars."

More Zoho Mail cons

Pricing and Cost Advice

Information not available

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"There is no license required to use Zoho Mail."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"The solution is more affordable compared to other products. It is cheap."

"The solution’s pricing is very reasonable."

"The solution is not costly."

"Zoho Mail is more cost-efficient than its competitors."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

17%

Educational Organization

10%

Construction Company

Computer Software Company

18%

Comms Service Provider

16%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?

The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.

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What needs improvement with ProtonMail?

In terms of what can be improved in ProtonMail, I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people. Therefore, we do not use it for ...

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What is your primary use case for ProtonMail?

My use cases include using ProtonMail for Drive occasionally for storing files. After some time, I stopped using that feature. Primarily, I use it for sending emails when I want to maintain anonymi...

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

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What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.

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What needs improvement with Zoho Mail?

🎯As a CX professional, I consider the new ZohoMail user interphase to be versatile, the ability to categorize mails from notifications and the inbuilt tools and features like calendly that is after...

See all answers

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Compared 12% of the time

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Product Reports

Buyer's Guide

Email Applications

October 2025

Download ProtonMail product report

Buyer's Guide

Zoho Mail

October 2025

Download Zoho Mail product report

Overview

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News

BBDO, HuffPost

Buyer's Guide

ProtonMail vs. Zoho Mail

September 2025

Free Report: ProtonMail vs. Zoho Mail

Find out what your peers are saying about ProtonMail vs. Zoho Mail and other solutions. Updated: September 2025.

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