ProtonMail vs Zoho Mail comparison

Proton Technologies and Zoho are both solutions in the Email Applications category. Proton Technologies is ranked #10 with an average rating of 8.5, while Zoho is ranked #6 with an average rating of 7.1. Proton Technologies holds a 6.6% mindshare in EA, compared to Zoho’s 5.4% mindshare. Additionally, 66% of Proton Technologies users are willing to recommend the solution, compared to 87% of Zoho users who would recommend it.

ProtonMail

Read 2 ProtonMail reviews

1,224 Views
1,224 Comparison Views

66% willing to recommend

Zoho Mail

Read 14 Zoho Mail reviews

1,205 Views
1,205 Comparison Views

87% willing to recommend

ProtonMail

Zoho Mail

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ProtonMail and Zoho Mail based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ProtonMail vs. Zoho Mail Report (Updated: September 2025).

Buyer's Guide

ProtonMail vs. Zoho Mail

September 2025

Download the complete report

Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ProtonMail

Ranking in Email Applications

10th

Average Rating

8.6

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Mail

Ranking in Email Applications

6th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Email Applications category, the mindshare of ProtonMail is 6.6%, up from 3.4% compared to the previous year. The mindshare of Zoho Mail is 5.4%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Applications Market Share Distribution
Product	Market Share (%)
Zoho Mail	5.4%
ProtonMail	6.6%
Other	88.0%

Email Applications

Featured Reviews

reviewer68329471

Media Content Creator Intern

Trust and anonymity play a key role in secure communications

I am uncertain about the two-factor authentication feature. I have had integrations with other Proton services and have used Proton VPN once, though it has limited features. Simple Mail, which was acquired by ProtonMail, has been very useful for me. The pricing is moderate. I have not used any paid services from ProtonMail. It is not very costly, but I have not used any premium services. I am a customer of ProtonMail. I would rate ProtonMail an eight out of ten due to their transparency and the utility of their simple login feature. My job and company name should remain hidden.

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Salem Shafik

Founder at Tech Force

Zoho Mail suits small businesses well but can improve user organization features

For the admin side of Zoho Mail, they need to add features for organizing users in organizational units. We currently only have the ability to add users to groups, but some admins need to organize users in organizational units and apply security policies or other configurations based on these units.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The auto encryption of attachments is valuable."

"What I appreciate most about ProtonMail is that they are trusted, which is why I choose them."

"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."

"I like Zoho Mail's user interface."

"The interconnectivity between these applications makes it particularly useful."

"Zoho Mail is a stable product."

"The notifications, scheduling, and meetings are all integrated."

"It uses an alert system and other monitoring tools."

"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."

"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."

More Zoho Mail pros

Cons

"I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people."

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."

"For the admin side of Zoho Mail, they need to add features for organizing users in organizational units."

"I once tried doing bulk email sending with Zoho Mail, but it was declined. I didn't realize it was declined until several hours later when I checked for responses."

"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."

"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."

"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."

"The interface isn't quite good. Everything looks a little low-quality."

"Zoho Mail needs to add an IT system management feature."

"They have issues when they are rolling out updates"

More Zoho Mail cons

Pricing and Cost Advice

Information not available

"The solution’s pricing is very reasonable."

"The solution is not costly."

"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."

"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."

"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."

"Zoho Mail is more cost-efficient than its competitors."

"There is no license required to use Zoho Mail."

"The solution is more affordable compared to other products. It is cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

14%

Educational Organization

11%

Hospitality Company

Computer Software Company

18%

Comms Service Provider

15%

Retailer

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?

The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.

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What needs improvement with ProtonMail?

In terms of what can be improved in ProtonMail, I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people. Therefore, we do not use it for ...

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What is your primary use case for ProtonMail?

My use cases include using ProtonMail for Drive occasionally for storing files. After some time, I stopped using that feature. Primarily, I use it for sending emails when I want to maintain anonymi...

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What do you like most about Zoho Mail?

It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...

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What is your experience regarding pricing and costs for Zoho Mail?

Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.

See all answers

What needs improvement with Zoho Mail?

They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful. Additionally, considering how WhatsApp backup automatically goes ...

See all answers

Comparisons

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Compared 41% of the time

Microsoft Exchange vs ProtonMail

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Microsoft Exchange Online vs ProtonMail

Compared 9% of the time

Atomic Mail vs ProtonMail

Compared 9% of the time

Superhuman vs ProtonMail

Compared 5% of the time

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IceWarp vs Zoho Mail

Compared 33% of the time

Google Workspace vs Zoho Mail

Compared 18% of the time

Microsoft Exchange Online vs Zoho Mail

Compared 13% of the time

Microsoft Exchange vs Zoho Mail

Compared 7% of the time

Zimbra Collaboration vs Zoho Mail

Compared 3% of the time

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Product Reports

Buyer's Guide

Email Applications

August 2025

Download ProtonMail product report

Buyer's Guide

Zoho Mail

August 2025

Download Zoho Mail product report

Overview

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News

BBDO, HuffPost

Buyer's Guide

ProtonMail vs. Zoho Mail

September 2025

Free Report: ProtonMail vs. Zoho Mail

Find out what your peers are saying about ProtonMail vs. Zoho Mail and other solutions. Updated: September 2025.

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