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ProtonMail vs Zoho Mail comparison

Proton Technologies and Zoho are both solutions in the Email Applications category. Proton Technologies is ranked #10 with an average rating of 8.5, while Zoho is ranked #6 with an average rating of 7.1. Proton Technologies holds a 6.9% mindshare in EA, compared to Zoho’s 5.5% mindshare. Additionally, 66% of Proton Technologies users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.
ProtonMail
Read 2 ProtonMail reviews
  • 1,192 Views
  • 1,192 Comparison Views
66% willing to recommend
Zoho Mail
Read 16 Zoho Mail reviews
  • 1,183 Views
  • 1,183 Comparison Views
88% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ProtonMail and Zoho Mail based on real PeerSpot user reviews.

Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed ProtonMail vs. Zoho Mail Report (Updated: September 2025).
Buyer's Guide
ProtonMail vs. Zoho Mail
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProtonMail
Ranking in Email Applications
10th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Zoho Mail
Ranking in Email Applications
6th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Email Applications category, the mindshare of ProtonMail is 6.9%, up from 3.5% compared to the previous year. The mindshare of Zoho Mail is 5.5%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Zoho Mail5.5%
ProtonMail6.9%
Other87.6%
Email Applications
 

Featured Reviews

AP
Trust and anonymity play a key role in secure communications
I am uncertain about the two-factor authentication feature. I have had integrations with other Proton services and have used Proton VPN once, though it has limited features. Simple Mail, which was acquired by ProtonMail, has been very useful for me. The pricing is moderate. I have not used any paid services from ProtonMail. It is not very costly, but I have not used any premium services. I am a customer of ProtonMail. I would rate ProtonMail an eight out of ten due to their transparency and the utility of their simple login feature. My job and company name should remain hidden.
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Antony Munyao Benjamin - PeerSpot reviewer
Has required technical improvements to better support advanced email feedback and user behavior tracking
Using Zoho Mail is quite easy. Users are able to track if the recipient has received, opened, or clicked on the email, thanks to a very good tracking system, and they can create large campaigns using the unlimited features of the email. The integration with Zoho Projects is a bit technical, as it's part of the CRM with specific routine tasks for projects. Efficiency-wise, it has been great in bringing teams closer together so that every project member can critique the progress of assignments. However, there is a need for improvement in communication style from one module to another. The main benefits that Zoho Mail brings include the ability to send large and secure mails. It integrates with Google clients, ensuring a high level of security and reduced spam. I have utilized it effectively, and clients trust emails from Zoho Mail because of its reputation as a reliable CRM software company.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate most about ProtonMail is that they are trusted, which is why I choose them."
"The auto encryption of attachments is valuable."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"We can create email accounts for our customers."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"I like Zoho Mail's user interface."
"Zoho Mail is a cost-effective solution."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"Zoho Mail brings a positive return on investment as it leverages its CRM capabilities, which facilitates quick conversions due to the trusted brand image."
More Zoho Mail pros
 

Cons

"I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people."
"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."
"The solution’s stability could be improved."
"The solution's meeting plans and online virtual activity task list could be improved and made more seamless."
"They could increase the available space which is currently 5 GB. Gmail provides 15 GB of storage space, which would be more useful."
"They have issues when they are rolling out updates"
"The solution doesn't need to be improved."
"Zoho Mail is not as good as G Suite, which has integrated calendars."
"Zoho Mail needs to add an IT system management feature."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
More Zoho Mail cons
 

Pricing and Cost Advice

Information not available
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"Zoho Mail is more cost-efficient than its competitors."
"The solution is more affordable compared to other products. It is cheap."
"There is no license required to use Zoho Mail."
"The solution’s pricing is very reasonable."
"If you have ten users, for Google, you'll pay $100. With Zoho Mail, you'll only pay $30 to $40."
"Zoho One has all 50 applications in it, and Zoho Mail is part of it. Zoho One is about 35 GBP per person per month. It includes Zoho Projects, Zoho Mail, Zoho CRM, and everything else."
"The solution is not costly."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
17%
Educational Organization
10%
Construction Company
5%
Computer Software Company
18%
Comms Service Provider
16%
Retailer
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?
The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.
See all answers
What needs improvement with ProtonMail?
In terms of what can be improved in ProtonMail, I think it is good but I feel that only tech-savvy people use ProtonMail. It is not that popular among other people. Therefore, we do not use it for ...
See all answers
What is your primary use case for ProtonMail?
My use cases include using ProtonMail for Drive occasionally for storing files. After some time, I stopped using that feature. Primarily, I use it for sending emails when I want to maintain anonymi...
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What do you like most about Zoho Mail?
It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the...
See all answers
What is your experience regarding pricing and costs for Zoho Mail?
Zoho Mail is economical compared to Microsoft and Google Workspace. Speaking specifically about Egypt and the region, they have competitive pricing compared to others.
See all answers
What needs improvement with Zoho Mail?
🎯As a CX professional, I consider the new ZohoMail user interphase to be versatile, the ability to categorize mails from notifications and the inbuilt tools and features like calendly that is after...
See all answers
 

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Compared 8% of the time
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Compared 5% of the time
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Compared 18% of the time
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Compared 12% of the time
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Compared 6% of the time
Zimbra Collaboration vs Zoho Mail Logo
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Compared 4% of the time
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Product Reports

Buyer's Guide
Email Applications
October 2025
ProtonMail reportDownload ProtonMail product report
Buyer's Guide
Zoho Mail
October 2025
Zoho Mail reportDownload Zoho Mail product report
 

Overview

ProtonMail is the world‘s largest encrypted email provider, with over 11 million users trusting us to secure their data every day. We are the email service of choice for security-conscious enterprises.

Proton Technologies

Secure Business Email for your organization

Host your business email on a secure, encrypted, privacy-guaranteed, and ad-free email service.

Zoho
 

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News
BBDO, HuffPost
Buyer's Guide
ProtonMail vs. Zoho Mail
September 2025
Free Report: ProtonMail vs. Zoho Mail
Find out what your peers are saying about ProtonMail vs. Zoho Mail and other solutions. Updated: September 2025.
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